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Network Operations Center Lead Jobs (NOW HIRING)

ASM Research

NOC Lead

The NOC Lead (Network Operations Center Lead / Enterprise Operations Lead) is responsible for leading Network Operations Center activities and services to meet the needs of the company's program.

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$50.5K

$119.3K

$161.5K

How much do network operations center lead jobs pay per year?

As of May 29, 2026, the average yearly pay for network operations center lead in the United States is $119,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $161,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Center Lead, and why are they important?

To thrive as a Network Operations Center (NOC) Lead, you need advanced knowledge of networking concepts, troubleshooting, and incident management, typically supported by a degree in information technology or a related field and relevant certifications such as CompTIA Network+ or Cisco CCNA. Expertise in network monitoring tools (like SolarWinds or Nagios), ticketing systems, and security protocols is essential. Strong leadership, effective communication, and problem-solving skills set outstanding NOC Leads apart. These skills are crucial for ensuring network reliability, quickly resolving outages, and guiding teams through critical incidents.

What are some common challenges faced by a Network Operations Center Lead, and how can they be addressed?

As a Network Operations Center Lead, one of the main challenges is managing incidents promptly while coordinating across multiple teams to minimize downtime. Balancing the need for quick resolution with thorough root cause analysis can be demanding, especially during high-pressure situations like outages. Effective communication, strong incident management processes, and regular team training are essential strategies for overcoming these challenges. Additionally, proactively monitoring network health and maintaining up-to-date documentation can help prevent issues and streamline responses when problems arise.

What does a Network Operations Center (NOC) Lead do?

A Network Operations Center (NOC) Lead oversees the team responsible for monitoring, managing, and troubleshooting an organization’s network infrastructure. They coordinate incident response, maintain network performance, and ensure issues are resolved promptly to minimize downtime. The NOC Lead also develops procedures, trains staff, and communicates with other IT teams to ensure network reliability and security. Their role is crucial in maintaining uninterrupted network operations and supporting business continuity.

What is the difference between Network Operations Center Lead vs Network Engineer?

AspectNetwork Operations Center LeadNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, CompTIA Network+
Work EnvironmentMonitoring centers, 24/7 operations, team oversightDesign, implement, troubleshoot networks
Employer & Industry UsageTelecom, IT services, large enterprisesIT firms, service providers, corporate networks

The Network Operations Center Lead primarily oversees monitoring and managing network operations, ensuring system uptime and coordinating teams. In contrast, the Network Engineer focuses on designing, implementing, and troubleshooting network infrastructure. While both roles require similar certifications and work in related environments, the Lead has a supervisory role, whereas the Engineer is more technical and hands-on.

More about Network Operations Center Lead jobs
What job categories do people searching Network Operations Center Lead jobs look for? The top searched job categories for Network Operations Center Lead jobs are:
Network Operations Center Lead jobs near you
Infographic showing various Network Operations Center Lead job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $119,285 per year, or $57.3 per hour.
Network Operations Center Lead (Wireless)

Network Operations Center Lead (Wireless)

Soft Tech Consulting

Orlando, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Overview
MUST BE A UNITED STATES CITIZEN
TOP SECRET CLEARANCE
PLACE OF PERFORMANCE: ORLANDO, FL AREA - ONSITE
SALARY IS DEPENDENT UPON THE CANDIDATE'S SKILLS, EXPERIENCE, EDUCATION AND CERTIFICATIONS
Soft Tech Consulting offers competitive BENEFITS in the areas of: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS
Soft Tech Consulting is seeking a highly motivated, self-directed individual to fill the role of a Network Operations Center Lead (Wireless) who will serve as the lead point of contact (POC) for government and customers seeking technical assistance. Key to the success of this position is the successful delivery of projects, and effective communication to all levels of staff for reporting project status.
Responsibilities
  • Responsible for coordinating the scheduling for the WNOC group supporting Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR).
  • Serve as the lead point of contact (POC) for government and customers seeking technical assistance.
  • Coordinate training for new contract staff and provide documentation for daily, weekly and monthly reports from the ticketing system and databases.

Qualifications
The Wireless Network Operations Center Lead highly desired qualifications are:
  • Relevant certifications such as ITIL v3, CompTIA, CCNA.
  • Bachelor's degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.
  • A minimum of five (5) years' relevant experience in Tier 1 support operations.
  • Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
  • Hands-on experience with network monitoring tools and ticketing systems.
  • Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
  • Effective communication skills for interacting with customers, technical teams, and management.
  • Must be able to work independently.
  • Must have strong verbal and written communication skills.

About Us
Soft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech's mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support.
Soft Tech Consulting, Inc. is an Equal Opportunity Employer.

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