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Network Operations Center Lead Jobs (NOW HIRING)

SB Energy

Network Operations Center Engineer

Austin, TX

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Network Operations Center (NOC) Analyst / Engineer supports the real-time operation of SB Energy's mission-critical infrastructure environments, including hyperscale AI campuses, enterprise ...

GDH

Network Operations Center Technician

Silver Spring, MD · On-site

$30 - $35/hr

Role Summary This position involves providing 24/7 network operations support as part of a dedicated Network Operations Center team. It requires monitoring a complex enterprise environment comprising ...

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Network Operations Center Lead information

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$50.5K

$119.3K

$161.5K

How much do network operations center lead jobs pay per year?

As of Aug 20, 2026, the average yearly pay for network operations center lead in the United States is $119,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $161,000.00 per year, depending on experience, location, and employer.

What does a Network Operations Center Lead do?

A Network Operations Center (NOC) Lead oversees the team responsible for monitoring, managing, and troubleshooting an organization’s network infrastructure. They coordinate incident response, maintain network performance, and ensure issues are resolved promptly to minimize downtime. The NOC Lead also develops procedures, trains staff, and communicates with other IT teams to ensure network reliability and security. Their role is crucial in maintaining uninterrupted network operations and supporting business continuity.

What are some common challenges faced by a Network Operations Center Lead, and how can they be addressed?

As a Network Operations Center Lead, one of the main challenges is managing incidents promptly while coordinating across multiple teams to minimize downtime. Balancing the need for quick resolution with thorough root cause analysis can be demanding, especially during high-pressure situations like outages. Effective communication, strong incident management processes, and regular team training are essential strategies for overcoming these challenges. Additionally, proactively monitoring network health and maintaining up-to-date documentation can help prevent issues and streamline responses when problems arise.

What are the key skills and qualifications needed to thrive as a Network Operations Center Lead, and why are they important?

To thrive as a Network Operations Center (NOC) Lead, you need advanced knowledge of networking concepts, troubleshooting, and incident management, typically supported by a degree in information technology or a related field and relevant certifications such as CompTIA Network+ or Cisco CCNA. Expertise in network monitoring tools (like SolarWinds or Nagios), ticketing systems, and security protocols is essential. Strong leadership, effective communication, and problem-solving skills set outstanding NOC Leads apart. These skills are crucial for ensuring network reliability, quickly resolving outages, and guiding teams through critical incidents.

What is the difference between Network Operations Center Lead vs Network Engineer?

AspectNetwork Operations Center LeadNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, CompTIA Network+
Work EnvironmentMonitoring centers, 24/7 operations, team oversightDesign, implement, troubleshoot networks
Employer & Industry UsageTelecom, IT services, large enterprisesIT firms, service providers, corporate networks

The Network Operations Center Lead primarily oversees monitoring and managing network operations, ensuring system uptime and coordinating teams. In contrast, the Network Engineer focuses on designing, implementing, and troubleshooting network infrastructure. While both roles require similar certifications and work in related environments, the Lead has a supervisory role, whereas the Engineer is more technical and hands-on.

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What job categories do people searching Network Operations Center Lead jobs look for?

The top searched job categories for Network Operations Center Lead jobs are:

Network Operations Center Lead jobs near you
Infographic showing various Network Operations Center Lead job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $119,285 per year, or $57.3 per hour.

Network Operations Center - Shift Lead

Akima, LLC

Ashburn, VA • On-site

Other

Retirement

Re-posted 29 days ago

Akima rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

376th of 449 rated engineering

Job description

Analyzes and administers the technical architecture of Local Area Networks and Wide Area Networks. Researches, runs tests, evaluates, and recommends telecommunications and data network systems. Analyzes workload, including traffic and utilization trends. Interfaces with users, consultants, technical teams, and vendors for maximum guidance in determining the most appropriate type of hardware installation.
Responsibilities
  • The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts.
  • This role ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency.
  • Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers.
  • This position requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support.
  • Supports complex PCs and LAN/WAN networks throughout the organization.
  • Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system, using equipment such as computer terminal and modem.
  • Analyzes test data and recommends hardware or software for purchase.
  • Performs work under minimal supervision.
  • Handles complex issues and problems and refers only the most complex issues to higher-level staff.

Qualifications
The NOC Tier 1 Shift Lead highly desired qualifications are:
  • Applicants must have the ability to obtain a CBP Background Investigation/clearance - required for consideration. Some billets may require DoD Secret or Top Secret access.
  • Relevant certifications such as ITIL v3, CompTIA, CCNA.
  • A minimum of five (5) years' relevant experience in Tier 1 support operations.
  • Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
  • Hands-on experience with network monitoring tools and ticketing systems.
  • Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
  • Effective communication skills for interacting with customers, technical teams, and management.

Job ID
2025-20780
Work Type
On-Site
Company Description
Work Where it Matters
Akima Global Technology (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGT, the work you do every day makes a difference in the lives of our 15,000 Iupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AGT provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AGT delivers new technologies and partners with leading edge commercial enterprises to deliver unique and innovative IT solutions.
As an AGT employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

What Akima employees say

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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