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Assistant Network Operations Center Jobs (NOW HIRING)

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Assistant Network Operations Center information

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How much do assistant network operations center jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for assistant network operations center in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Network Operations Center (NOC) Technician, and why are they important?

To thrive as an Assistant Network Operations Center Technician, you need foundational networking knowledge, troubleshooting skills, and familiarity with network protocols, typically supported by a relevant degree or certification like CompTIA Network+. Experience with network monitoring tools, ticketing systems, and diagnostic software is commonly required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for excelling in this role. These skills ensure swift identification and resolution of network issues, minimizing downtime and maintaining seamless operations.

What are Assistant Network Operations Center (NOC) professionals?

Assistant Network Operations Center (NOC) professionals are entry- or mid-level technicians who help monitor, maintain, and troubleshoot computer networks within an organization. They work in the NOC to ensure network systems run smoothly, addressing issues as they arise and escalating problems to senior engineers when necessary. Their responsibilities may include monitoring network performance, responding to alerts, assisting with routine maintenance, and supporting network upgrades. This role is essential for minimizing downtime and ensuring the reliability of critical IT infrastructure.

What are some common challenges faced by an Assistant Network Operations Center (NOC) professional, and how can they be managed effectively?

Assistant NOC professionals often encounter challenges such as monitoring multiple network systems simultaneously, quickly identifying and escalating incidents, and maintaining thorough documentation during high-pressure situations. Managing these challenges effectively involves developing strong multitasking skills, utilizing network monitoring tools efficiently, and maintaining clear communication with senior engineers and other IT teams. Continuous learning and familiarization with standard operating procedures also help in ensuring timely responses and minimizing downtime.

What is the difference between Assistant Network Operations Center vs Network Operations Center Technician?

AspectAssistant Network Operations CenterNetwork Operations Center Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentSupportive, entry-level, team-basedOperational, technical, monitoring-focused
Job ResponsibilitiesAssisting with network monitoring, basic troubleshooting, documentationMonitoring networks, diagnosing issues, resolving technical problems

Both roles typically require similar certifications and work in network support environments. The Assistant Network Operations Center generally involves supporting tasks and learning, while the Network Operations Center Technician focuses more on technical troubleshooting and network maintenance. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What cities are hiring for Assistant Network Operations Center jobs? Cities with the most Assistant Network Operations Center job openings:
What are the most commonly searched types of Network Operations Center jobs? The most popular types of Network Operations Center jobs are:
What states have the most Assistant Network Operations Center jobs? States with the most job openings for Assistant Network Operations Center jobs include:
Network Operations Center Analyst

Network Operations Center Analyst

Astyra Corporation

Richmond, VA

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago


Job description

Network Operations Center Analyst
*This is a 1-year contract position
*This is an onsite position – Local to Richmond, VA only, please
High-Level Project Overview/Requirements:
An Enterprise Operations Center (EOC) Analyst plays a critical role in ensuring the seamless functioning of an organization's network systems and IT infrastructure. They act as the first line of defense, monitoring systems, and responding to incidents to minimize disruption and maintain optimal performance.
Responsibilities
  • Monitoring and incident response: Actively monitor network performance, security applications, and other IT assets for alarms, alerts, and potential security threats or incidents.
  • Incident Triage and Resolution: Investigate alerts, prioritize incidents based on severity and impact, perform initial analysis to determine root causes, and execute appropriate incident response actions to resolve issues promptly.
  • Troubleshooting and Maintenance: Troubleshoot issues related to network operations and telecommunications infrastructure, perform remote maintenance on enterprise equipment, and analyze alarm systems and trouble reports to ensure optimal system functioning.
  • Collaboration and Communication: Work closely with other IT teams, security teams, business partners, and external vendors/carriers to coordinate incident resolution, provide updates on system status, and ensure effective communication and collaboration to meet operational goals.
  • Documentation and Reporting: Maintain accurate records of incidents and service requests in service management tools, generate reports on events, trends, and issues, and assist in creating/revising Standard Operating Procedures (SOPs).
  • Security Administration and Support: Assist in handling business and IT emergencies (including disaster recovery), provide security administration services, and support for the enterprise service desk.
     
Top 3 Required Skills
  • MUST have data network monitoring experience
  • Familiarity with technical monitoring with network monitoring tools in a network operations center
  • Must have experience with Telecommunications Transport Infrastructure
  • Understanding/Working Knowledge of IP Networks
     
Skills/Knowledge/Experience:
  • Strong communication skills, both verbal and written
  • Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
  • Prior experience in a regulated industry
  • Prior experience with utilities would be preferred
     
Required Skills/Knowledge/Experience:
  • Strong technical aptitude and understanding of IT networking and telecommunications.
  • Experience working in a Network Operations Center or Security Operations Center environment.
  • Knowledge of server and database management (Microsoft or Linux), cloud technologies, disaster recovery, remote access solutions, TCP/IP, and network monitoring tools (e.g., SolarWinds, Nagios) is often preferred.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Ability to prioritize tasks, multitask effectively, and work well under pressure.
  • Proficiency in using ticketing systems and monitoring tools is essential.
  • Ability to work independently and collaboratively in a team environment.
  • Flexibility to work shifts, including nights, weekends, and holidays, in a 24/7 environment may be required.
  • Minimum of 5+ years' experience
     
Education:
  • Minimum of High School Diploma or Equivalency
  • Two-year technical degree desired. Not required but preferred.
 Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
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