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Assistant Network Operations Center Jobs (NOW HIRING)

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Assistant Network Operations Center information

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How much do assistant network operations center jobs pay per hour?

As of May 30, 2026, the average hourly pay for assistant network operations center in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Network Operations Center (NOC) Technician, and why are they important?

To thrive as an Assistant Network Operations Center Technician, you need foundational networking knowledge, troubleshooting skills, and familiarity with network protocols, typically supported by a relevant degree or certification like CompTIA Network+. Experience with network monitoring tools, ticketing systems, and diagnostic software is commonly required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for excelling in this role. These skills ensure swift identification and resolution of network issues, minimizing downtime and maintaining seamless operations.

What are some common challenges faced by an Assistant Network Operations Center (NOC) professional, and how can they be managed effectively?

Assistant NOC professionals often encounter challenges such as monitoring multiple network systems simultaneously, quickly identifying and escalating incidents, and maintaining thorough documentation during high-pressure situations. Managing these challenges effectively involves developing strong multitasking skills, utilizing network monitoring tools efficiently, and maintaining clear communication with senior engineers and other IT teams. Continuous learning and familiarization with standard operating procedures also help in ensuring timely responses and minimizing downtime.

What are Assistant Network Operations Center (NOC) professionals?

Assistant Network Operations Center (NOC) professionals are entry- or mid-level technicians who help monitor, maintain, and troubleshoot computer networks within an organization. They work in the NOC to ensure network systems run smoothly, addressing issues as they arise and escalating problems to senior engineers when necessary. Their responsibilities may include monitoring network performance, responding to alerts, assisting with routine maintenance, and supporting network upgrades. This role is essential for minimizing downtime and ensuring the reliability of critical IT infrastructure.

What is the difference between Assistant Network Operations Center vs Network Operations Center Technician?

AspectAssistant Network Operations CenterNetwork Operations Center Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentSupportive, entry-level, team-basedOperational, technical, monitoring-focused
Job ResponsibilitiesAssisting with network monitoring, basic troubleshooting, documentationMonitoring networks, diagnosing issues, resolving technical problems

Both roles typically require similar certifications and work in network support environments. The Assistant Network Operations Center generally involves supporting tasks and learning, while the Network Operations Center Technician focuses more on technical troubleshooting and network maintenance. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What are the most commonly searched types of Network Operations Center jobs? The most popular types of Network Operations Center jobs are:
What states have the most Assistant Network Operations Center jobs? States with the most job openings for Assistant Network Operations Center jobs include:
Network Operations Center Lead (Wireless)

Network Operations Center Lead (Wireless)

Soft Tech Consulting

Orlando, FL

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Overview

MUST BE A UNITED STATES CITIZEN

TOP SECRET CLEARANCE

PLACE OF PERFORMANCE: ORLANDO, FL  AREA - ONSITE

SALARY IS DEPENDENT UPON THE CANDIDATE'S SKILLS, EXPERIENCE, EDUCATION AND CERTIFICATIONS

Soft Tech Consulting offers competitive BENEFITS in the areas of: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS

Soft Tech Consulting is seeking a highly motivated, self-directed individual to fill the role of a Network Operations Center Lead (Wireless) who will serve as the lead point of contact (POC) for government and customers seeking technical assistance. Key to the success of this position is the successful delivery of projects, and effective communication to all levels of staff for reporting project status.  

Responsibilities
  • Responsible for coordinating the scheduling for the WNOC group supporting Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR). 

  • Serve as the lead point of contact (POC) for government and customers seeking technical assistance. 

  • Coordinate training for new contract staff and provide documentation for daily, weekly and monthly reports from the ticketing system and databases.

Qualifications

The Wireless Network Operations Center Lead highly desired qualifications are:

  • Relevant certifications such as ITIL v3, CompTIA, CCNA.
  • Bachelor's degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. 
  • A minimum of five (5) years' relevant experience in Tier 1 support operations. 
  • Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques. 
  • Hands-on experience with network monitoring tools and ticketing systems. 
  • Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
  • Effective communication skills for interacting with customers, technical teams, and management.
  • Must be able to work independently.
  • Must have strong verbal and written communication skills.
About Us

Soft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech's mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support. Soft Tech Consulting, Inc. is an Equal Opportunity Employer.

Employment Type: OTHER