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Assistant Network Operations Center information

What are the key skills and qualifications needed to thrive as an Assistant Network Operations Center (NOC) Technician, and why are they important?

To thrive as an Assistant Network Operations Center Technician, you need foundational networking knowledge, troubleshooting skills, and familiarity with network protocols, typically supported by a relevant degree or certification like CompTIA Network+. Experience with network monitoring tools, ticketing systems, and diagnostic software is commonly required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for excelling in this role. These skills ensure swift identification and resolution of network issues, minimizing downtime and maintaining seamless operations.

What are some common challenges faced by an Assistant Network Operations Center (NOC) professional, and how can they be managed effectively?

Assistant NOC professionals often encounter challenges such as monitoring multiple network systems simultaneously, quickly identifying and escalating incidents, and maintaining thorough documentation during high-pressure situations. Managing these challenges effectively involves developing strong multitasking skills, utilizing network monitoring tools efficiently, and maintaining clear communication with senior engineers and other IT teams. Continuous learning and familiarization with standard operating procedures also help in ensuring timely responses and minimizing downtime.

What are Assistant Network Operations Center (NOC) professionals?

Assistant Network Operations Center (NOC) professionals are entry- or mid-level technicians who help monitor, maintain, and troubleshoot computer networks within an organization. They work in the NOC to ensure network systems run smoothly, addressing issues as they arise and escalating problems to senior engineers when necessary. Their responsibilities may include monitoring network performance, responding to alerts, assisting with routine maintenance, and supporting network upgrades. This role is essential for minimizing downtime and ensuring the reliability of critical IT infrastructure.

What is the difference between Assistant Network Operations Center vs Network Operations Center Technician?

AspectAssistant Network Operations CenterNetwork Operations Center Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentSupportive, entry-level, team-basedOperational, technical, monitoring-focused
Job ResponsibilitiesAssisting with network monitoring, basic troubleshooting, documentationMonitoring networks, diagnosing issues, resolving technical problems

Both roles typically require similar certifications and work in network support environments. The Assistant Network Operations Center generally involves supporting tasks and learning, while the Network Operations Center Technician focuses more on technical troubleshooting and network maintenance. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What are the most commonly searched types of Network Operations Center jobs in Indiana? The most popular types of Network Operations Center jobs in Indiana are:
Assistant Network Operations Center jobs near you
Infographic showing various Assistant Network Operations Center job openings in Indiana as of May 2026, with employment types broken down into 33% Internship, and 67% Full Time. Highlights an 100% In-person job distribution.
Network Operations Center (NOC) Analyst - DoD

Network Operations Center (NOC) Analyst - DoD

Resource Management Concepts, Inc.

Crane, IN • On-site

Full-time

Medical, Retirement, PTO

Posted 27 days ago

Job description

RMC is looking for a skilled Network Operations Center (NOC) Analyst to support IT and cybersecurity functions at NSWC Crane. The chosen candidate will be responsible for continuous monitoring, threat detection, incident response, network operations oversight, and providing support for Risk Management Framework (RMF) compliance within a Department of Defense (DoD) Research, Development, Test & Evaluation (RDT&E) setting.

This position demands strong analytical abilities, expertise in security monitoring platforms, and the capacity to work effectively in a mission-focused government environment.

Security Operations & Threat Monitoring
  • Perform thorough log analysis including:
    • Trellix (ESS)
    • Microsoft Defender for Endpoints (MDE)
    • Firewall Logs
    • Data Loss Prevention (DLP)
    • Intrusion Detection Systems (IDS)
    • System and application logs
    • AAA logs
    • Web proxy logs
  • Utilize tools such as Splunk, Microsoft Defender for Endpoint (MDE), and SolarWinds Orion.
  • Evaluate security alerts, investigate incidents, and coordinate efforts for containment, eradication, and recovery.
  • Develop and maintain SIEM dashboards, alerts, correlation rules, and reporting metrics.
  • Document incidents thoroughly, deliver accurate metrics, and prepare post-incident analysis reports.
  • Engage in post-incident reviews and drive process improvements.
Network Operations Center (NOC) Monitoring
  • Provide infrastructure monitoring at the NOC level using SolarWinds Orion.
  • Monitor network devices, servers (Windows/Linux), virtual infrastructure, storage systems, and essential services.
  • Assess performance baselines, bandwidth usage, interface errors, and system health indicators.
  • Correlate infrastructure alerts with security events to differentiate between operational issues and potential cyber threats.
  • Escalate outages, performance issues, and system anomalies to the appropriate teams.
  • Maintain alert thresholds, monitoring configurations, and performance reports.
Vulnerability Management
  • Perform vulnerability assessments using Tenable.SC and analyze scan results.
  • Track remediation activities and coordinate with system owners.
  • Validate mitigation efforts and confirm closure of findings.
  • Support risk-based prioritization of vulnerabilities.
Assessment & Authorization (A&A) / RMF Support
  • Assist with Risk Management Framework (RMF) lifecycle processes.
  • Support validation of controls, collection of artifacts, and documentation.
  • Maintain and update Plans of Action and Milestones (POA&M) records.
  • Support continuous monitoring (ConMon) requirements.
  • Help manage RMF packages in eMASS or comparable systems.
  • Assist with audits and demonstrate compliance with DoD cybersecurity controls.
  • Review and mitigate identified risks collaboratively with the ISSO and Authorizing Official (AO).
Operational & Administrative Duties
  • Respond promptly to service requests and keep detailed ticket documentation.
  • Record resolution procedures, time spent, follow-up actions, and related change requests.
  • Collaborate with cybersecurity, network, and systems teams to ensure effective incident tracking and resolution.
  • Work independently and within cross-functional teams in a dynamic RDT&E environment.

Requirements

Required Qualifications
  • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related discipline preferred (or equivalent professional experience).
  • 1 to 3+ years of experience in Security Operations Center (SOC), cybersecurity operations, or network monitoring.
  • Proficiency with SIEM tools, such as Splunk.
  • Experience utilizing enterprise monitoring platforms like SolarWinds Orion.
  • Solid understanding of incident response procedures and threat detection techniques.
  • Familiarity with vulnerability management systems and remediation processes.
  • Knowledgeable in Risk Management Framework (RMF) and Department of Defense (DoD) cybersecurity compliance standards.
  • Must hold an active DoD security clearance or be able to obtain one.
  • Required DoD 8570/8140 certification, such as Security+.
Desired Qualifications
  • Experience supporting Department of Defense (DoD) or Research, Development, Test, and Evaluation (RDT&E) environments.
  • Hands-on experience with the Enterprise Mission Assurance Support Service (eMASS).
  • Knowledge of NIST SP 800-53 security control frameworks.
  • Excellent written and verbal communication abilities.
  • Capability to present technical findings effectively to leadership.

Benefits

At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees.

RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package.

Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current annual salary range for this position will be $50,000 to $75,000.