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Network Operations Center Noc Associate Jobs in Pennsylvania

ALOIS LLC

NOC Technician

Canonsburg, PA · On-site

$30 - $33/hr

NOC Technician Position Summary Provides support in a 24x7x365 Network Operations Center that ... Associates degree or equivalent technical training in electronics or IT. Experience/Minimum ...

Datavant

Service Delivery Manager

Philadelphia, PA · On-site

$72K - $78K/yr

Coordinate with the Network Operations Center (NOC) to address aging, exceptions, or workflow disruptions * Support training for new hires and ensure readiness to transition to centralized training ...

Sheetz, Inc

Network Operations Technologist

Pittsburgh, PA · On-site

$61K - $108K/yr

... within the Network Operations team. 2. Perform in-depth operational, troubleshooting, and ... Cisco Certified Network Associate (CCNA) certification is preferred. Tools & Equipment (Other than ...

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Network Operations Center Noc Associate information

What does a Network Operations Center (NOC) associate do?

A Network Operations Center (NOC) Associate is responsible for monitoring, managing, and maintaining an organization’s network and IT infrastructure. They detect and troubleshoot network issues, respond to outages, escalate problems when necessary, and ensure optimal network performance. NOC Associates also generate reports, document incidents, and may perform routine maintenance tasks. Their work is critical in ensuring that networks remain secure, reliable, and efficient at all times.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) associate?

To thrive as a Network Operations Center (NOC) Associate, you need a solid understanding of networking fundamentals, incident response, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Cisco products, as well as certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Strong analytical thinking, attention to detail, and effective communication set top performers apart in this role. These skills are crucial for ensuring network uptime, quickly resolving incidents, and maintaining seamless IT operations.

What are the typical challenges faced by a Network Operations Center (NOC) associate, and how can they be managed effectively?

NOC Associates often face challenges such as monitoring multiple network systems simultaneously, responding quickly to outages or performance issues, and balancing routine tasks with urgent incidents. To manage these challenges, it's important to develop strong multitasking skills, stay organized, and utilize monitoring tools effectively. Collaborating closely with team members and following established escalation procedures also helps ensure that issues are resolved promptly, minimizing downtime and maintaining network reliability.

What is a network operations center associate?

A network operations center (NOC) associate monitors and maintains computer networks, servers, and infrastructure to ensure optimal performance and security. They often use monitoring tools, troubleshoot issues, and respond to alerts, typically working in shifts within a team environment. Basic knowledge of networking protocols, hardware, and relevant certifications can be beneficial for this role.

What are the most commonly searched types of Network Operations Center Noc jobs in Pennsylvania?

The most popular types of Network Operations Center Noc jobs in Pennsylvania are:

What are popular job titles related to Network Operations Center Noc Associate jobs in Pennsylvania?

For Network Operations Center Noc Associate jobs in Pennsylvania, the most frequently searched job titles are:

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The top searched job categories for Network Operations Center Noc Associate jobs in Pennsylvania are:

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Cities in Pennsylvania with the most Network Operations Center Noc Associate job openings:

Network Operations Center Noc Associate jobs near you

Network Operations Center Analyst - Associate

Corporate Information Technology

Freeport, PA • On-site

Full-time

Posted 3 days ago

New

Job description

UPMC is looking for a NOC (Network Operations Center) Analyst Associate to join their team.This role will be Fully on-site (WFH technology available for short -term or emergency needs. Will only be accepting candidates within the PA area since this role will be ON-SITE at our Freeport Datacenter.

The shift will be 7PM-7AM

Week 1 Thursday / Friday / Saturday

Week 2Sunday / Thursday / Friday / Saturday

2 week period is 84 hours (4 hours OT)

Description

The NOC Analyst Associate provides first-line operational support in UPMC's 24x7x365 Network Operations Center,monitoringenterprise data and voicenetworksand responding to alerts, outages, and performance issues. Working in a large, multi-vendor environment, the analyst uses enterprise monitoring and diagnostic tools toidentifyimpact, perform initial troubleshooting, document findings, communicate status, and escalate issues to senior NOC staff, engineering teams, carriers, and vendors when needed.

Key Responsibilities

Monitor enterprise data and voice networks using StableNet,

NokiaWaveSuite/NFM-P, Splunk, Palo Alto Panorama, and related tools.

Respond to alarms, outages, and abnormal conditions; assess impact, perform initial troubleshooting, and restore service when possible.

Provide Level 1 support for switches, routers, firewalls, WAN circuits, and related network infrastructure.

Escalate incidents with clear technical findings and coordinate testing and repair with network engineers, telecom carriers, vendors, and internal teams.

Communicatetimely,accurateupdates to technical and non-technical stakeholders while delivering strong customer service.

Create andmaintainincident records, procedures, troubleshooting guides, network diagrams, and data center cabling/fiber documentation.

Support network equipment installations, deployments, testing, and other operational projects as assigned.

Protect confidential information, follow security and incident response standards, andparticipatein ongoing training and mentorship.

Required Qualifications

Foundational understanding of operational support for data networks and enterprise monitoring tools.

Basic experience with or exposure to logging into switches/routers and reviewing configurations.

Familiarity with packet capture and analysis tools such as Wireshark or Riverbed.

Working knowledge of OSI and TCP/IP models.

Understanding of network protocols (TCP/UDP/SNMP/BGP/ISIS/EIGRP/OSPF).

Strong analytical skills, attention to detail, and ability to remain focused under pressure.

Effective collaboration skills and the ability to work with peers, engineers, and business partners.

Familiarity with the operational support of data networks and network management tools through education or practical experience.

Effective in relationships with business partners, professional peers, and other team members.

Familiar with various sniffer products.

Analytical skills and an understanding of Data Center networking.

Understanding of the TCP/IP protocol (TCP and UDP).

Preferred Qualifications

CCNA or equivalent vendor certification.

Prior experience working in a NOC environment.

Practical hands-on experience with enterprise network platforms.

Experience logging into routers/switches.

Licensure / Compliance

Act 34 Clearance required.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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