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Network Operations Center Noc Associate Jobs in York, PA

This position provides operational leadership and technical expertise to ensure the reliability ... Associate's degree in Information Technology, Computer Science, Network Engineering, or a related ...

Position Description These Tier I level analysts will act as a core member of the NSOC (Network Security Operations Center) team, contributing to overall operational readiness and support a 24/7 ...

Maintain and manage relationships with agency and delivery center operational contacts, business partners, service providers, infrastructure suppliers, and network carriers. * Supports the planning ...

Network Architect

Harrisburg, PA · On-site

$64 - $85.75/hr

... operational experience with high availability, enterprise data center networks. Previous customer engagement experience in a pre or post sales network design/architecture role - MUST HAVE Expert ...

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Network Operations Center Noc Associate information

See York, PA salary details

$49.7K

$117.4K

$158.9K

How much do network operations center noc associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for network operations center noc associate in York, PA is $117,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $158,500.00 per year, depending on experience, location, and employer.

What does a Network Operations Center (NOC) associate do?

A Network Operations Center (NOC) Associate is responsible for monitoring, managing, and maintaining an organization’s network and IT infrastructure. They detect and troubleshoot network issues, respond to outages, escalate problems when necessary, and ensure optimal network performance. NOC Associates also generate reports, document incidents, and may perform routine maintenance tasks. Their work is critical in ensuring that networks remain secure, reliable, and efficient at all times.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) associate?

To thrive as a Network Operations Center (NOC) Associate, you need a solid understanding of networking fundamentals, incident response, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Cisco products, as well as certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Strong analytical thinking, attention to detail, and effective communication set top performers apart in this role. These skills are crucial for ensuring network uptime, quickly resolving incidents, and maintaining seamless IT operations.

What are the typical challenges faced by a Network Operations Center (NOC) associate, and how can they be managed effectively?

NOC Associates often face challenges such as monitoring multiple network systems simultaneously, responding quickly to outages or performance issues, and balancing routine tasks with urgent incidents. To manage these challenges, it's important to develop strong multitasking skills, stay organized, and utilize monitoring tools effectively. Collaborating closely with team members and following established escalation procedures also helps ensure that issues are resolved promptly, minimizing downtime and maintaining network reliability.

What is a network operations center associate?

A network operations center (NOC) associate monitors and maintains computer networks, servers, and infrastructure to ensure optimal performance and security. They often use monitoring tools, troubleshoot issues, and respond to alerts, typically working in shifts within a team environment. Basic knowledge of networking protocols, hardware, and relevant certifications can be beneficial for this role.

What are popular job titles related to Network Operations Center Noc Associate jobs in York, PA?

For Network Operations Center Noc Associate jobs in York, PA, the most frequently searched job titles are:

What job categories do people searching Network Operations Center Noc Associate jobs in York, PA look for?

The top searched job categories for Network Operations Center Noc Associate jobs in York, PA are:

What cities near York, PA are hiring for Network Operations Center Noc Associate jobs?

Cities near York, PA with the most Network Operations Center Noc Associate job openings:

$28.72/hr

Full-time

Posted 4 days ago


Pennsylvania Turnpike Commission rating

9.5

Company rating: 9.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

16th of 856 rated public administrative organizations


Job description

Posting Start Date:

September 3, 2026

Posting End Date:

September 17, 2026

Position Number:

80000361

Union:

Local 77 CO

FLSA Status:

Hourly

Department:

Information Technology

Pay Grade:

PR67A

Hourly Rate:

$28.72 

Employment Type:

Full Time

Building Location:

TIP Building (Administrative Offices)

Building Street:

2850 Turnpike Industrial Drive

Building City:

Middletown

Building State:

Pennsylvania (US-PA)

Building Zip Code:

17057

Do you have experience working in a high-volume IT service desk, or a similar fast-paced technical support environment? Join our Network Operations Center (NOC) team as a Data System Specialist!

  • Taking incoming phone calls and monitoring email queues to acknowledge, categorize, and prioritize incoming technical issues
  • Working with 3rd-party vendors to report circuit outages, dispatch external technicians, track hardware replacements, and follow up on external tickets
  • Watching live system alerts across monitoring platforms like SolarWinds Orion to catch anomalies early
  • Triaging, documenting, and escalating technical issues to internal Tier 2/Tier 3 teams or external vendor support
  • Hours/shifts vary as we are a 24/7 organization

Applicants must be currently authorized to work in the United States on a full-time basis.  The Commission will not sponsor applicants for work visas.

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as "America's First Superhighway"!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 565-mile system with over 205 million transactions annually.  Together, we are building the highway of the future.

Job Purpose and Summary

This is skilled work in diagnostic electronic testing of equipment to evaluate reported malfunctions or deficiencies within communications systems owned and operated by the Pennsylvania Turnpike Commission (PTC).  An employee in this class is responsible for the technical operation of all PTC-owned communications equipment such as two-way radios, system portals, network connectivity, intelligent traffic systems (ITS) devices, toll collection equipment and other communications equipment.  Work is assigned and performed under general supervision, with some independence, and is reviewed by a superior or designee, for direction, progress and end results.

Essential Functions & Responsibilities

Operates diagnostic consoles for the communications and electronic networks. Responsible for system start-up according to established procedures, switching to back-up elements in the event of hardware failures, replying to console messages, requiring intervention, etc.

Identifies malfunctions in the network operation according to standard operational criteria/procedures to determine probable cause of problem.

Resolves operational problems, including, but not limited to: instructing terminal/phone operator in proper procedures, notifying communications companies to investigate communication problems, contacting appropriate personnel to resolve hardware and system software problems.

Executes recovery/restart procedures for restoring the teleprocessing monitor and network.

Uses various hardware and software tools to monitor the networks in order to prevent any possible outages and maintains network performance.

Assists in troubleshooting communications networks and related Internet of Things (IoT) devices.

Maintains records and logs of all network failures, problems, resolutions and maintenance incident reports.

Coordinates maintenance activities for all electronic equipment owned and operated by the PTC.

Installs cables and analog jacks and other data equipment.

Maintains two-way radio consoles in the PTC Traffic Operations Center.

Works extended hours, on call 24/7, to assist in the management of normal and emergency operations.

Uses situational awareness to anticipate and prevent accidents.

Performs related duties as assigned.
 

Qualifications

High school diploma or equivalent certification.
Two (2) years of experience dispatching and logging calls in an incident ticketing/tracking system:  
OR
Associates Degree in information technology or related electronics field.

Equivalent combination of education and/or experience may be accepted.

Competencies
Customer Service
Problem Solving/Analysis
Regular and Predictable Attendance
Communication Proficiency
Reliability
Flexibility
Time Management
Attention to Detail
Technical Innovation
Physical Demands and Work Environment

Position requires frequent work at a computer utilizing business programs and PTC-specific operating systems.  Position requires occasional travel with exposure to roadway traffic. Position may demand occasionally working long hours in emergency situations, adverse weather conditions or for extended work assignments.  Position requires the physical capability to appropriately stand, stoop, walk, lift and carry heavy tools and/or equipment when necessary. Office environment with low levels of noise, adequate lighting and comfortable temperature. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.  
 

Disclaimer
The information provided in this job description has been designed to indicate the general nature and level of work performed by the incumbent(s) within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of the employee(s) assigned to this job. Management has the discretion to add or modify duties of the job and to designate other functions as essential at any time.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.


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