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Network Operations Center Noc Associate information

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Associate, and why are they important?

To thrive as a Network Operations Center (NOC) Associate, you need a solid understanding of networking fundamentals, incident response, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Cisco products, as well as certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Strong analytical thinking, attention to detail, and effective communication set top performers apart in this role. These skills are crucial for ensuring network uptime, quickly resolving incidents, and maintaining seamless IT operations.

What are the typical challenges faced by a Network Operations Center (NOC) Associate, and how can they be managed effectively?

NOC Associates often face challenges such as monitoring multiple network systems simultaneously, responding quickly to outages or performance issues, and balancing routine tasks with urgent incidents. To manage these challenges, it's important to develop strong multitasking skills, stay organized, and utilize monitoring tools effectively. Collaborating closely with team members and following established escalation procedures also helps ensure that issues are resolved promptly, minimizing downtime and maintaining network reliability.

What does a Network Operations Center (NOC) Associate do?

A Network Operations Center (NOC) Associate is responsible for monitoring, managing, and maintaining an organization’s network and IT infrastructure. They detect and troubleshoot network issues, respond to outages, escalate problems when necessary, and ensure optimal network performance. NOC Associates also generate reports, document incidents, and may perform routine maintenance tasks. Their work is critical in ensuring that networks remain secure, reliable, and efficient at all times.
What are the most commonly searched types of Network Operations Center Noc jobs in Florida? The most popular types of Network Operations Center Noc jobs in Florida are:
What are popular job titles related to Network Operations Center Noc Associate jobs in Florida? For Network Operations Center Noc Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Noc Associate jobs in Florida look for? The top searched job categories for Network Operations Center Noc Associate jobs in Florida are:
Network Operations Center Noc Associate jobs near you
Infographic showing various Network Operations Center Noc Associate job openings in Florida as of May 2026, with employment types broken down into 41% Full Time, 54% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Wireless Network Operations Center (WNOC) Lead

Computer World Services

Orlando, FL • On-site

Full-time

Posted 3 days ago

Job description

CWS seeks a Wireless NOC (WNOC) Lead to lead the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract Wireless NOC. The Wireless NOC (WNOC) Lead leads the Wireless NOC responsible for monitoring and maintaining CBP's tactical communications systems, including LMR and COTHEN.
Duties & Responsibilities
  • Manage WNOC operations in Orlando, FL.
  • Oversee monitoring, troubleshooting, and incident response for wireless and radio systems.
  • Coordinate with field engineers and CBP technical teams for issue resolution.
  • Produce performance and incident reports.
  • Maintain WNOC documentation and SOPs.

Required Qualifications
  • 5+ years in wireless communications or network operations.
  • CompTIA or CCNA certification.
  • Strong understanding of radio and cellular network systems.

Preferred Qualifications
  • Bachelor's in IT, Telecommunications, or related field.
  • Familiarity with DHS TACCOM and COTHEN systems.

Place of Performance
  • CBP Wireless Network Operations Center - Orlando, FL.

  • Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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