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Network Operations Center Technician Jobs in Florida

AdventHealth

Satellite Operations Center Technician

Tampa, FL · On-site

$17 - $22.75/hr

Satellite Operations Technician Onsite from MacDill AFB Summary The Satellite Operations Center ... Continuously monitor network and satellite space segment performance to provide customer Tier 1 and ...

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Network Operations Center Technician information

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How much do network operations center technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for network operations center technician in Florida is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $22.26 per hour, depending on experience, location, and employer.

What does a Network Operations Center (NOC) technician do?

A Network Operations Center (NOC) Technician monitors and manages an organization’s network infrastructure to ensure optimal performance and security. Their responsibilities include identifying network issues, troubleshooting outages, performing routine maintenance, and escalating problems to higher-level engineers when necessary. NOC Technicians play a critical role in maintaining network uptime and reliability by proactively addressing potential disruptions and responding quickly to incidents.

What are the key skills and qualifications needed to thrive as a Network Operations Center technician, and why are they important?

To thrive as a Network Operations Center (NOC) Technician, you need a solid understanding of network protocols, troubleshooting methodologies, and IT fundamentals, often supported by an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or PRTG), ticketing systems, and remote access software is typically required. Strong analytical thinking, attention to detail, and effective communication skills help technicians quickly diagnose issues and coordinate with team members. These competencies are vital for ensuring network uptime, rapid problem resolution, and reliable IT service delivery.

What are the typical challenges faced by a Network Operations Center (NOC) technician during incident response?

NOC Technicians often face challenges such as quickly identifying the root cause of network issues, prioritizing multiple incidents simultaneously, and communicating effectively with other IT teams under pressure. The role requires balancing immediate troubleshooting with longer-term monitoring tasks to minimize downtime and maintain service levels. Successful NOC Technicians develop strong analytical skills and resilience, as well as the ability to follow established protocols while adapting to unexpected situations.

What is the difference between Network Operations Center Technician vs Network Support Specialist?

AspectNetwork Operations Center TechnicianNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 NOC, monitoring networksHelp desk, troubleshooting
Employer & IndustryTelecom, ISPs, large enterprisesIT service providers, corporate IT

While both roles involve network troubleshooting and monitoring, Network Operations Center Technicians focus on real-time network monitoring and incident response in a NOC environment. Network Support Specialists typically handle user issues, perform troubleshooting, and provide technical support. The roles often overlap but differ mainly in scope and environment.

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The top searched job categories for Network Operations Center Technician jobs in Florida are:

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Network Operations Center Technician jobs near you
Infographic showing various Network Operations Center Technician job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,862 per year, or $19.6 per hour.

NOC Specialist - Tier II (Wireline)

Collabera

Saint Petersburg, FL

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Key responsibilities

  • Provide 7x24x365 Tier II support for VoIP switching issues, including troubleshooting hardware, software, and features.

  • Perform in-depth analysis and troubleshooting of VoIP systems across different OSI model layers and implement network security measures.

  • Support network maintenance activities such as hardware/software upgrades, patching, feature upgrades, and major outage management.

Job description

Company Description

About Collabera:

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. 

With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.

  • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
  • Collabera listed in GS 100 - recognized for excellence and maturity
  • Collabera named among the Top 500 Diversity Owned Businesses
  • Collabera listed in GS 100 & ranked among top 10 service providers
  • Collabera was ranked:
  • 32 in the Top 100 Large Businesses in the U.S
  • 18 in Top 500 Diversity Owned Businesses in the U.S 
  • 3 in the Top 100 Diversity Owned Businesses in New Jersey
  • 3 in the Top 100 Privately-held Businesses in New Jersey
  • 66th on FinTech 100
  • 35th among top private companies in New Jersey

http://www.collabera.com/about_us/accolades.jsp

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

    Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions.
    Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the OSI model, including the physical, data link, network, & transport. Implement & maintain network security such as user/password/port administration for all VOIP & supporting nodes & elements that are Central Office interfaced to company network.
    Collaborates with other departments on network issues & network configuration to support, hardware/software switch upgrades & patch implementation, AMA billing conversions/recovery/validation, feature package upgrades, link-rehome, transport upgrades/conversions, sync-clock conversions, timing, & acquisition coordination.
    Provide support for FOA (First Office Application) of new products, which includes working with Tier I monitoring teams (Netcool) to ensure these new products are reporting correctly & providing new product training & developing standards & Preventative Maintenance Procedures to support those products. (i.e. Adtran TA5000's, Genius, Ventraq EPN, GHEM implementation, Session Boarder Controllers, VOIP gateway upgrades & rollout etc.)
    Provide network support for major outages, Change Management activities, and/or major projects for company network (which includes approving MOPs, monitoring, reporting, correcting any abnormalities, & Root Cause Analysis.)
    Provide back-up NOC Support functions during emergency disaster recovery, monitoring, coordination, & escalation of any major or catastrophic conditions in company's network. (examples: power outages, floods, fire, natural disasters).
    Gatekeeper for all vendor interaction/escalation of installation and/or technical resolution for major or service affecting issue in company's network.
    Alarm monitoring system support to include major projects to migrate off old systems (i.e. TDM), employ automation procedures where possible, assist in the determination of alarm levels for all network elements, provided various connectivity via LAN, & provide support for external alarming devices.
Job Related Keywords:
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Qualifications

    In-depth knowledge in one or more VoIP switching technologies: Genband G9/G6/Genius, CS2000, Broadsoft, MetaSwitch & Metasphere, Ureach, and/or Acme / Nextone SBC.
    Knowledge in Element Management Systems, & servers interfacing these platforms. Desired knowledge in Multi-service Edge Routers, SIP, Unix, Linux, WireShark, etc.
    Desired knowledge in one or more voice TDM switch technologies: DMS-10, DMS-100/200/500, 5ESS, DCO, GTD-5, EWSD and/or Oryx.

Additional Information

To know more about this position, please contact:

Mohita Tejwani

973-232-1095

Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

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