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Network Operations Technician Jobs (NOW HIRING)

ActioNet

Network Operations Technician

Vienna, VA · On-site

ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS locations including Vienna, VA . We are looking for a multi-disciplined network engineer with ...

ActioNet

Network Operations Technician

Vienna, VA · On-site

Description ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS locations including Vienna, VA . We are looking for a multi-disciplined network engineer ...

ActioNet, Inc.

Network Operations Technician

Vienna, VA · On-site

Description ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS locations including Vienna, VA . We are looking for a multi-disciplined network engineer ...

ActioNet

Network Operations Technician

Vienna, VA · On-site

ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS locations including Vienna, VA . We are looking for a multi-disciplined network engineer with ...

ActioNet, Inc.

Network Operations Technician

Vienna, VA · On-site

Description ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS locations including Vienna, VA . We are looking for a multi-disciplined network engineer ...

ActioNet, Inc.

Network Operations Technician

Vienna, VA · On-site

Description ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS locations including Vienna, VA . We are looking for a multi-disciplined network engineer ...

Barbaricum

Network Operations Technician

Washington, DC · On-site

We are seeking a Network Operations Technician. Palantir's Site Reliability Network Operations Center members (SRN) are the first line of defense on alerting and monitoring across a wide network of ...

Barbaricum

Network Operations Technician

Washington, DC · On-site

We are seeking a Network Operations Technician. Palantir's Site Reliability Network Operations Center members (SRN) are the first line of defense on alerting and monitoring across a wide network of ...

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How much do network operations technician jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for network operations technician in the United States is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $30.05 per hour, depending on experience, location, and employer.

What are Network Operations Technicians?

Network Operations Technicians are IT professionals responsible for monitoring, maintaining, and troubleshooting computer networks to ensure optimal performance and reliability. They work in network operations centers (NOCs) where they detect and resolve network issues, manage network equipment, and support the implementation of upgrades or changes. Their role is crucial for minimizing downtime, protecting network security, and ensuring seamless connectivity for organizations. Network Operations Technicians typically work with routers, switches, firewalls, and other networking hardware, and often provide technical support to other IT staff or end users.

What are the key skills and qualifications needed to thrive as a Network Operations Technician, and why are they important?

To thrive as a Network Operations Technician, you need a solid understanding of networking fundamentals, troubleshooting, and network protocols, typically supported by a relevant associate or bachelor’s degree. Familiarity with network monitoring tools, ticketing systems, and industry certifications like CompTIA Network+ or Cisco CCNA is highly beneficial. Strong analytical thinking, attention to detail, and effective communication skills help you quickly resolve issues and collaborate with team members. These competencies are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth IT operations.

What is the difference between Network Operations Technician vs Network Support Specialist?

AspectNetwork Operations TechnicianNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, network operations centers, field sitesHelp desks, remote support, client sites
Employer & Industry UsageTelecom, ISPs, large enterprisesIT service providers, corporate IT departments

Both roles require similar certifications and often work in network environments, but Network Operations Technicians typically focus on maintaining and monitoring network infrastructure in data centers or field sites, while Network Support Specialists handle troubleshooting and support for end-users or clients remotely or on-site.

How does a Network Operations Technician typically collaborate with other IT teams during incident resolution?

Network Operations Technicians often work closely with systems administrators, security teams, and support staff to quickly diagnose and resolve network issues. During incidents, they may coordinate troubleshooting steps, share real-time updates, and escalate complex problems to specialized engineers if needed. Clear communication and documentation are essential, as is the ability to work efficiently under pressure to restore services and minimize downtime. This collaborative approach ensures that network reliability and organizational productivity are maintained.
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Network Operations Technician jobs near you
Infographic showing various Network Operations Technician job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 62% Full Time, 31% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,796 per year, or $26.8 per hour.
Network Operations Technician

Network Operations Technician

ActioNet

Vienna, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS  locations including Vienna, VA . We are looking for a multi-disciplined network engineer with experience observing legacy network behavior and comparing against baseline performance. Creates and responds to incident tickets and performs network triage per SOPs and knowledge articles. 
 
Responsibilities
  • Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software, or system functional specifications.
  • Analyzes, troubleshoots, and resolves issues with IT infrastructure, including user systems, servers, storage, and network connectivity.
  • Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users.
  •  Applies security patches and operating system upgrades to ensure the security and integrity of the technical environment.
  • Supports new infrastructure projects. 
  • Maintains all configuration documentation for assigned infrastructure.
  • Performs system patching and IAVA patches to network routers and switches. Performs Cisco or equivalent  and software upgrades.
  • Develops and updates configuration templates for switch and router installs. Applies configuration templates for initial switch and router installs. Troubleshoots systems document failures and accessibility problems within the network to our services.
  • Monitors network performance against current outages.
  • Develops and leverages network TTPs and SOPs to closed tickets.
  • Provides training as required on network operations TTPs and SOPs.
  • Supports engineering designs data calls.
  • Supports new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
  •  Works independently with some supervision. Performs Network ticket resolution.
  • Uses administrative access to the network to stage new switches, router.
  • Uses administrative access to network components to research errors, incidents, problems, and to perform incident analysis and identify potential problems.
  • Routes Service Requests to the appropriate organization required for incident resolution.
  • Performs root cause analyses
Required Qualifications & Skills
 
  • Degree: Technical BA/BS
  • Experience: 5 years w/Bachelors degree
  • Commensurate: High School diploma or Associate degree with a minimum 7 years performing as a Network Operations Technician supporting large, complex networks in a Network Operations Center environment
    Specific Skills:
  • Experience supporting DoD projects, specifically network modernization projects
  •  General user capabilities of Microsoft software applications required primarily Project, Excel, PowerPoint & Word and Microsoft Teams or SharePoint
  • Preferred: ITIL v3 or ITSM experience; CCNA; Juniper
  • Certifications: DoD 8570 IAT II Baseline Certification  (Security + or CCNA-SEC)
  • Clearance: Secret
 
About ActioNet
 
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT solutions provider with 25+ years of stellar performance. Our expertise spans Agile Software Engineering, Cloud Solutions, Cybersecurity, and IT Managed Services.
With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 11 consecutive years (2014–2024).Why ActioNet?At ActioNet, our Passion for Quality is at the heart of everything we do:Commitment to Employees: A great place to work with ongoing investment in our people.Commitment to Customers: Driving and sustaining service delivery excellence.Commitment to Community: Giving back and building a better world for future generations.What’s in It for You?
  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan
  • Paid Time Off (PTO) & 11 Paid Holidays
  • Life and Disability Insurance
  • Education and Professional Training
  • Flexible Spending Accounts (FSA)
  • Employee Recognition and Referral Programs
  • Employee Assistance & Identity Theft Protection
  • Equal Opportunity Statement
ActioNet is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

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