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Network Operations Technician Jobs (NOW HIRING)

Collabera

NOC Specialist - Tier II (Wireline)

Allen, TX · On-site

... Network Operations Technician Jobs, VOIP Network Operations Technician Jobs, TDM Network Operations Technician Jobs, Network Operations Engineer Jobs, VOIP Network Operations Engineer Jobs, TDM ...

TekSynap

Network Operations Lead

Ashburn, VA

$160K - $220K/yr

We are seeking a Network Operations Lead to join our team supporting a National law enforcement ... The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians and ...

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How much do network operations technician jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for network operations technician in the United States is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $30.05 per hour, depending on experience, location, and employer.

What are Network Operations Technicians?

Network Operations Technicians are IT professionals responsible for monitoring, maintaining, and troubleshooting computer networks to ensure optimal performance and reliability. They work in network operations centers (NOCs) where they detect and resolve network issues, manage network equipment, and support the implementation of upgrades or changes. Their role is crucial for minimizing downtime, protecting network security, and ensuring seamless connectivity for organizations. Network Operations Technicians typically work with routers, switches, firewalls, and other networking hardware, and often provide technical support to other IT staff or end users.

What does a network operations technician do?

A network operations technician monitors, maintains, and troubleshoots computer networks to ensure reliable connectivity and performance. They often work with network hardware, software tools, and diagnostic equipment, and may respond to outages or security issues to minimize downtime.

What are the key skills and qualifications needed to thrive as a Network Operations Technician, and why are they important?

To thrive as a Network Operations Technician, you need a solid understanding of networking fundamentals, troubleshooting, and network protocols, typically supported by a relevant associate or bachelor’s degree. Familiarity with network monitoring tools, ticketing systems, and industry certifications like CompTIA Network+ or Cisco CCNA is highly beneficial. Strong analytical thinking, attention to detail, and effective communication skills help you quickly resolve issues and collaborate with team members. These competencies are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth IT operations.

Is NOC an entry-level job?

A Network Operations Technician role is often considered entry-level, especially for those with basic networking knowledge and certifications like CompTIA Network+. However, some positions may require prior experience or technical skills, and advancement typically involves gaining hands-on experience and additional certifications.

What tech jobs pay $400,000 a year?

In the field of network operations, senior roles such as Network Architect or Senior Network Engineer with extensive experience, advanced certifications (like CCIE or CISSP), and expertise in large-scale infrastructure can reach or exceed $400,000 annually. These positions often require specialized skills, leadership responsibilities, and work in high-demand environments, sometimes including bonuses and stock options.

What is the difference between Network Operations Technician vs Network Support Specialist?

AspectNetwork Operations TechnicianNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, network operations centers, field sitesHelp desks, remote support, client sites
Employer & Industry UsageTelecom, ISPs, large enterprisesIT service providers, corporate IT departments

Both roles require similar certifications and often work in network environments, but Network Operations Technicians typically focus on maintaining and monitoring network infrastructure in data centers or field sites, while Network Support Specialists handle troubleshooting and support for end-users or clients remotely or on-site.

How does a Network Operations Technician typically collaborate with other IT teams during incident resolution?

Network Operations Technicians often work closely with systems administrators, security teams, and support staff to quickly diagnose and resolve network issues. During incidents, they may coordinate troubleshooting steps, share real-time updates, and escalate complex problems to specialized engineers if needed. Clear communication and documentation are essential, as is the ability to work efficiently under pressure to restore services and minimize downtime. This collaborative approach ensures that network reliability and organizational productivity are maintained.

What is a Revit technician's salary?

A Revit technician's salary typically ranges from $45,000 to $75,000 annually, depending on experience, location, and industry. Skilled technicians proficient in Revit software and BIM processes tend to earn higher wages, especially with certifications or specialized knowledge.
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NOC Specialist - Tier II (Wireline)

NOC Specialist - Tier II (Wireline)

Collabera

Saint Petersburg, FL

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Company Description

About Collabera:

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. 

With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.

  • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
  • Collabera listed in GS 100 - recognized for excellence and maturity
  • Collabera named among the Top 500 Diversity Owned Businesses
  • Collabera listed in GS 100 & ranked among top 10 service providers
  • Collabera was ranked:
  • 32 in the Top 100 Large Businesses in the U.S
  • 18 in Top 500 Diversity Owned Businesses in the U.S 
  • 3 in the Top 100 Diversity Owned Businesses in New Jersey
  • 3 in the Top 100 Privately-held Businesses in New Jersey
  • 66th on FinTech 100
  • 35th among top private companies in New Jersey

http://www.collabera.com/about_us/accolades.jsp

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

    Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions.
    Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the OSI model, including the physical, data link, network, & transport. Implement & maintain network security such as user/password/port administration for all VOIP & supporting nodes & elements that are Central Office interfaced to company network.
    Collaborates with other departments on network issues & network configuration to support, hardware/software switch upgrades & patch implementation, AMA billing conversions/recovery/validation, feature package upgrades, link-rehome, transport upgrades/conversions, sync-clock conversions, timing, & acquisition coordination.
    Provide support for FOA (First Office Application) of new products, which includes working with Tier I monitoring teams (Netcool) to ensure these new products are reporting correctly & providing new product training & developing standards & Preventative Maintenance Procedures to support those products. (i.e. Adtran TA5000's, Genius, Ventraq EPN, GHEM implementation, Session Boarder Controllers, VOIP gateway upgrades & rollout etc.)
    Provide network support for major outages, Change Management activities, and/or major projects for company network (which includes approving MOPs, monitoring, reporting, correcting any abnormalities, & Root Cause Analysis.)
    Provide back-up NOC Support functions during emergency disaster recovery, monitoring, coordination, & escalation of any major or catastrophic conditions in company's network. (examples: power outages, floods, fire, natural disasters).
    Gatekeeper for all vendor interaction/escalation of installation and/or technical resolution for major or service affecting issue in company's network.
    Alarm monitoring system support to include major projects to migrate off old systems (i.e. TDM), employ automation procedures where possible, assist in the determination of alarm levels for all network elements, provided various connectivity via LAN, & provide support for external alarming devices.
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Qualifications

    In-depth knowledge in one or more VoIP switching technologies: Genband G9/G6/Genius, CS2000, Broadsoft, MetaSwitch & Metasphere, Ureach, and/or Acme / Nextone SBC.
    Knowledge in Element Management Systems, & servers interfacing these platforms. Desired knowledge in Multi-service Edge Routers, SIP, Unix, Linux, WireShark, etc.
    Desired knowledge in one or more voice TDM switch technologies: DMS-10, DMS-100/200/500, 5ESS, DCO, GTD-5, EWSD and/or Oryx.

Additional Information

To know more about this position, please contact:

Mohita Tejwani

973-232-1095

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