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Network Operations Technician Jobs (NOW HIRING)

Premier Communications

Network Technician

Sioux Center, IA

$22.25 - $28.75/hr

Network Operations Technician Department: Plant Premier Communications is seeking a Network Operations Technician to join our team. This behind-the-scenes role supports the configuration and ...

Premier Communications

Network Technician

Sioux Center, IA · On-site

$22.25 - $28.75/hr

Network Operations Technician Department: Plant Premier Communications is seeking a Network Operations Technician to join our team. This behind-the-scenes role supports the configuration and ...

Collabera

NOC Specialist - Tier II (Wireline)

Allen, TX · On-site

... Network Operations Technician Jobs, VOIP Network Operations Technician Jobs, TDM Network Operations Technician Jobs, Network Operations Engineer Jobs, VOIP Network Operations Engineer Jobs, TDM ...

Tampnet As

Operations Technician (Part Time)

Katy, TX · On-site

$20/hr

Tampnet is in need of two (2) part-time employees for our Network Operations Center in Katy, Tx! ... Technician (OT) is part of the Network Operations Centre (NOC) Team. The main tasks will be ...

RedHelm

Network Operations Tech I

Pittsburgh, PA

Role Overview The Network Operations Technician (Tier 1) is responsible for monitoring, troubleshooting, and maintaining managed services platforms in accordance with established operational ...

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Network Operations Technician information

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How much do network operations technician jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for network operations technician in the United States is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $30.05 per hour, depending on experience, location, and employer.

What are Network Operations Technicians?

Network Operations Technicians are IT professionals responsible for monitoring, maintaining, and troubleshooting computer networks to ensure optimal performance and reliability. They work in network operations centers (NOCs) where they detect and resolve network issues, manage network equipment, and support the implementation of upgrades or changes. Their role is crucial for minimizing downtime, protecting network security, and ensuring seamless connectivity for organizations. Network Operations Technicians typically work with routers, switches, firewalls, and other networking hardware, and often provide technical support to other IT staff or end users.

What are the key skills and qualifications needed to thrive as a Network Operations Technician, and why are they important?

To thrive as a Network Operations Technician, you need a solid understanding of networking fundamentals, troubleshooting, and network protocols, typically supported by a relevant associate or bachelor’s degree. Familiarity with network monitoring tools, ticketing systems, and industry certifications like CompTIA Network+ or Cisco CCNA is highly beneficial. Strong analytical thinking, attention to detail, and effective communication skills help you quickly resolve issues and collaborate with team members. These competencies are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth IT operations.

What is the difference between Network Operations Technician vs Network Support Specialist?

AspectNetwork Operations TechnicianNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, network operations centers, field sitesHelp desks, remote support, client sites
Employer & Industry UsageTelecom, ISPs, large enterprisesIT service providers, corporate IT departments

Both roles require similar certifications and often work in network environments, but Network Operations Technicians typically focus on maintaining and monitoring network infrastructure in data centers or field sites, while Network Support Specialists handle troubleshooting and support for end-users or clients remotely or on-site.

How does a Network Operations Technician typically collaborate with other IT teams during incident resolution?

Network Operations Technicians often work closely with systems administrators, security teams, and support staff to quickly diagnose and resolve network issues. During incidents, they may coordinate troubleshooting steps, share real-time updates, and escalate complex problems to specialized engineers if needed. Clear communication and documentation are essential, as is the ability to work efficiently under pressure to restore services and minimize downtime. This collaborative approach ensures that network reliability and organizational productivity are maintained.
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Network Operations Technician jobs near you
Infographic showing various Network Operations Technician job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 62% Full Time, 31% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,796 per year, or $26.8 per hour.
Network Operations Center (NOC) Technician I

Network Operations Center (NOC) Technician I

Infobahn SoftWorld Inc

Allen, TX • On-site

Contractor

Posted 23 days ago

Job description

Hybrid Position - working 2 days onsite per week.

Job Title: NOC (Network Operations Center) Technician

Location: 415 E. Exchange Parkway - Allen, TX – 75002

Duration: Less than 3 months (With the possibility to extend to hire)

Schedule : Wednesday–Saturday, 2:00 PM – 12:30 AM (Central Time)

Interview Process: 1–2 virtual rounds (technical + behavioral)

(NextGen Operations Technician – Swing Shift)

Key Responsibilities

  • NextGen Operations Technicians execute high‑availability incident response for remote‑hosted and Cloud‑enabled customer operations.
  • ServiceNow Incident Management, Change Management, and Problem Management
  • Remote network surveillance and event response
  • Triage and resolution of service‑impacting incidents within SLA’s
  • Participation in complex troubleshooting with next‑tier SME’s
  • Customer‑facing technical support delivered via telephone, email, and web portal
  • Stakeholder communication during service‑impacting events
  • Vendor ticket management

Basic Requirements

Minimum of a High School Diploma

Must be able to work a 10‑hour shift

Must‑Have Qualifications
Working knowledge of IP networking and interoperability standards
1+ years of experience troubleshooting IP network connectivity
1+ years of experience troubleshooting service and hardware errors generated by routers, switches, terminal devices, servers, and endpoints
Working knowledge of networking protocols, such as VPN, BGP, MPLS, or SIP
Demonstrated ability to navigate and interpret network drawings (i.e., Vizio drawings)

Preferred Skills

Network Operations or Telecommunications industry experience

Cisco CCST or CCNA certification (plus)

ITIL Certification

AWS Cloud surveillance

Team Structure & Environment:
The Network and Security Operations (NSOC) team handles 24/7 incident response for 9‑1‑1 emergency call handling solutions deployed within the public safety sector. Typical solutions under support include NextGen 9‑1‑1 call routing installations for Public Safety Answering Points (PSAP’s), network Out of Band Management Solutions (modems), and networking devices (switches, routers and firewalls).

Industry Experience: Preferred to have NOC or Telecommunications experience

Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996

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