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Security Operations Technician Jobs (NOW HIRING)

Enovum

Security Operations Technician

Madison, NC · On-site

As a Security Operations Technician at Whitefiber's Enovum Data Centers, youll be the first line of defense for a mission-critical data centermonitoring systems, controlling access, and responding to ...

Enovum

Security Operations Technician

Madison, NC · On-site

As a Security Operations Technician at Whitefiber's Enovum Data Centers, you'll be the first line of defense for a mission-critical data center--monitoring systems, controlling access, and responding ...

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How much do security operations technician jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for security operations technician in the United States is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Security Operations Technician, and why are they important?

To thrive as a Security Operations Technician, you need a solid understanding of cybersecurity principles, network monitoring, and incident response, typically supported by relevant IT or cybersecurity certifications. Familiarity with security information and event management (SIEM) tools, intrusion detection systems (IDS), and ticketing platforms is crucial. Attention to detail, problem-solving, and effective communication are standout soft skills in this role. These skills and qualities are essential for promptly identifying threats, minimizing risks, and maintaining the organization's security posture.

What are some common challenges faced by Security Operations Technicians in their daily work?

Security Operations Technicians often manage multiple security systems simultaneously, which can be challenging during high-alert situations or when handling multiple incidents at once. They must quickly identify and prioritize threats, communicate effectively with other security team members, and follow established protocols under pressure. Staying updated with the latest security technologies and adapting to evolving threats are also key aspects of the role. Strong analytical skills and attention to detail help technicians navigate these challenges and maintain a safe environment.

What are Security Operations Technicians?

Security Operations Technicians are IT professionals who monitor, manage, and maintain the security of an organization’s computer systems and networks. They work in Security Operations Centers (SOCs) and are responsible for detecting, analyzing, and responding to cybersecurity incidents. Their duties include monitoring security alerts, investigating suspicious activities, and implementing measures to protect against threats. They often collaborate with other IT and security staff to ensure the organization's information assets remain secure.

What is the difference between Security Operations Technician vs Security Analyst?

AspectSecurity Operations TechnicianSecurity Analyst
CertificationsCompTIA Security+, Network+CompTIA Security+, CISSP (preferred)
Work EnvironmentMonitoring security systems, troubleshooting, supporting security infrastructureAnalyzing security data, assessing threats, developing security strategies
Employer & Industry UsageIT departments, security service providersCorporate security teams, cybersecurity firms
Search & Comparison IntentFocus on operational support rolesFocus on analysis and strategy roles

The Security Operations Technician primarily handles monitoring and supporting security systems, while the Security Analyst focuses on analyzing security data and developing security strategies. Both roles require similar certifications and are integral to cybersecurity teams, but they differ in responsibilities and focus areas.

More about Security Operations Technician jobs
What job categories do people searching Security Operations Technician jobs look for? The top searched job categories for Security Operations Technician jobs are:
Security Operations Technician jobs near you
Infographic showing various Security Operations Technician job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $55,353 per year, or $26.6 per hour.

Security Operations Technician

Enovum

Madison, NC • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

New

Job description

Salary: $44,500 - $49,500

Benefits

  • Paid training
  • On-the-job training
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Life insurance

Full job description

Protect What Powers the Digital World!
Step into a role where vigilance meets technology. As a Security Operations Technician at Whitefiber's Enovum Data Centers, youll be the first line of defense for a mission-critical data centermonitoring systems, controlling access, and responding to incidents that keep our operations secure and uninterrupted. If you have sharp situational awareness, a calm approach under pressure, and a passion for protecting critical infrastructure, this is your opportunity to make an impact.


Department:Operations

Reports to:Data Center Manager

Employment Type:Full-time (24/7 12-hour shifts) 2-2-3 shift

Location:Madison, North Carolina

Role Summary

The Security Operations Technician ensures the safety and security of the data center facilities by monitoring access, surveillance systems, and operational alerts. As part of the sites 24/7 operations team, this position is responsible for maintaining a secure environment, performing regular walkthroughs, monitoring systems in real time, responding to incidents, and escalating issues as per established protocols. The role also provides first-level support for basic operational tickets and coordinates with the Operations team to ensure consistent enforcement of site procedures.

Key Responsibilities:

Facility Security and Surveillance

  • Monitor cameras, security and alarm systems in real time to ensure continuous surveillance of the facility.
  • Control and record site access in accordance with established security protocols.
  • Conduct walkthroughs of interior and exterior areas to identify potential security or safety issues.
  • Respond promptly to alarms, unauthorized access, or irregular activity, escalating to the Data Center Manager or on-call supervisor as needed.
  • Maintain detailed incident logs and shift reports.

Operational Monitoring

  • Supervise environmental and support system dashboards (temperature, power, network alerts, etc.) and escalate anomalies according to the incident management procedure.
  • Perform initial triage and resolution of basic alerts or support tickets.
  • Coordinate with internal teams and service providers for maintenance or intervention when required.

Compliance and Documentation

  • Ensure that all security operations adhere to internal policies and procedures, including access control, visitor management, and emergency response.
  • Support audits and compliance verifications by providing accurate logs and documentation.
  • Participate in security drills and training sessions to maintain readiness and procedural alignment.

Continuous Improvement

  • Contribute to improving site security and monitoring procedures by identifying recurring issues or opportunities for optimization.
  • Collaborate with the Operations team to ensure cross-functional awareness and alignment with organizational standards.

Qualifications:

Education & Experience

  • Diploma or technical training in security operations, IT systems, or a related field (or equivalent work experience) preferred.
  • Prior experience in a 24/7 monitoring or security environment (data center, industrial site, or critical infrastructure) is an asset.
  • Familiarity with surveillance systems, biometric access controls, and ticketing tools preferred.

Skills & Attributes

  • Strong situational awareness and attention to detail.
  • Capacity to respond quickly and calmly in emergency situations.
  • Good written and verbal communication skills.
  • Ability to work effectively under minimal supervision and within a rotating shift schedule.
  • Basic understanding of IT systems and tools (such as M365 suite) and building systems monitoring.

Working Conditions:

  • 12-hour shifts to provide continuous 24/7 coverage, including nights, weekends, and holidays.
  • Work performed primarily onsite in and surrounding a secure data center environment.
  • May involve occasional lifting (up to 25 kg) or extended standing during facility walkthroughs.