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How much do operations center technician fbi jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for operations center technician fbi in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.40 per hour, depending on experience, location, and employer.

What is an operations center technician at the FBI?

Operations Center Technicians at the FBI are responsible for monitoring, analyzing, and managing information systems critical to the Bureau's operations. They provide technical support, maintain communication channels, and ensure the continuous functioning of the FBI's operations centers. Their work is essential for coordinating responses to national security threats, emergencies, and ongoing investigations, often requiring quick decision-making and the ability to handle sensitive information. Operations Center Technicians typically work in shifts to provide 24/7 coverage, supporting both field agents and headquarters staff.

What are the key skills and qualifications needed to thrive as an operations center technician at the FBI?

To thrive as an Operations Center Technician for the FBI, you need a strong background in information technology, network monitoring, and incident response, often supported by a relevant degree or equivalent experience. Familiarity with security information and event management (SIEM) tools, federal communication systems, and certifications such as CompTIA Security+ or CISSP are commonly required. Strong analytical thinking, attention to detail, effective communication, and the ability to work under pressure distinguish top performers in this role. These skills ensure the integrity, reliability, and security of critical operations and support swift, coordinated responses to potential threats.

What are some typical challenges operations center technicians at the FBI might face in their daily work?

Operations Center Technicians at the FBI often work in a high-pressure, fast-paced environment where quick thinking and adaptability are essential. Typical challenges include responding to rapidly evolving incidents, managing multiple communication channels simultaneously, and ensuring accurate information flow to support ongoing investigations or crisis response. Technicians must also coordinate closely with other team members, law enforcement partners, and supervisors, making strong teamwork and communication skills crucial for success. Additionally, maintaining confidentiality and adhering to strict security protocols are ongoing responsibilities.

What does an FBI operations center technician do?

An FBI operations center technician monitors and manages communication systems, security alerts, and data flow within the operations center. They assist in coordinating responses to incidents, ensure system functionality, and support communication between field agents and other agencies, often working with specialized software and maintaining security protocols.
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Operations Center Technician Fbi jobs near you
Infographic showing various Operations Center Technician Fbi job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,344 per year, or $24.2 per hour.

Operations Center Technician

Atlas Energy Solutions

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Atlas Energy Solutions rating

6.7

Company rating: 6.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

59th of 87 rated oil and gas companies

Job description

Who We Are

Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas' portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings' access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders. We're very excited about what we see in front of us, and we think you will be too – so come join our team and contribute to our growth!

How You Will Make an Impact

The Operations Center Technician/Command Center Technician plays a critical role in maintaining Atlas's industry-leading power system uptime by providing 24/7 monitoring and technical support for domestic and international operations. This position is responsible for identifying and investigating system alerts and notifications, communicating real-time and historical performance data, and supporting field technicians across Atlas's operational footprint. Success in this role requires strong problem-solving skills, technical curiosity, effective communication, and a disciplined, self-starting mindset. Technicians must learn Atlas's primary software systems and understand the operational philosophy behind our solutions. This position offers a unique opportunity to gain broad exposure to Atlas's operations and grow within a high-performing, mission-driven team.

Essential Duties

  • Monitors unsafe conditions (weather/fatigue) and communicates to all leaders in the organizational hierarchy per Atlas's Standard Operating Procedures (SOP).
  • Exercises independent judgement and to assist technicians in troubleshooting.
  • Utilizes telematics and other software programs to monitor, investigate, coordinate, track & follow-up on all operational and safety issues.
  • Collects data from telematics and other software programs to prepare detailed reports.
  • Provides exceptional customer service for anyone interacting with the Command Center from the onset of an issue until the resolution.
  • Assists with any requests for support.
  • Works within a team of other operations technicians to identify and prioritize operational issues and ensure they are resolved in accordance with Atlas's standard.
  • Through the analysis of systems and reports the Command Center Technician identifies faults and model sizing issues fleet wide.
  • Understands current organizational hierarchy in field operations across the Atlas footprint.
  • All other duties assigned.

Education

  • High School or GED

Experience Required/Preferred

  • Field or Shop Technician
  • 1 Year Previous related experience.
  • 1 Year Customer service experience.

Knowledge, Skills, & Abilities

  • Able to work nights/weekends and handle full 8–12 hour shifts independently or with a team.
  • Quickly learns and understands Atlas Power error codes, alerts, and system implications.
  • Familiar with field operational and safety protocols, including weather and fatigue risks.
  • Working knowledge of Atlas software systems and operational data analysis.
  • Strong ability to interpret data and respond in fast-paced environments.
  • Skilled in identifying system faults, trends, and sizing issues across the fleet.
  • Capable of independently troubleshooting and escalating operational or safety issues.
  • Excellent verbal and written communication with internal teams and external stakeholders.
  • Provides high-level customer service from issue identification through resolution.
  • Effective use of monitoring and documentation tools for issue tracking.
  • Strong organization, time management, and ability to prioritize tasks.
  • Able to work independently with minimal supervision.
  • Quick learner with the ability to adapt to new systems and processes.
  • Maintains composure and professionalism in high-pressure or emergency situations.
  • Fluent in spoken and written English.

 Culture Expectations

  • Action-oriented: Self-motivated, problem solver, takes initiative when issues arise, acting quickly and responding accordingly.
  • Disciplined: Focused, consistently following through with dedication to achieve high standards even when no one is watching.
  • Accountable: Takes ownership and accountability for your actions, good and bad.
  • Passionate: Passionate about what they do and who they work for, by bringing enthusiasm and commitment to every task and team.
  • Trustworthy: Reliable and honest, building confidence through integrity and consistent performance.

Working Conditions

  • Minimal safety hazards; general office working conditions

What You Will Love About Us

  • Best People and Team. Great Place to Work , Hire Vets, Top Place to Work For – Austin American Statesman
  • Your Well-Being is a Priority. 100% covered Medical, Dental, and Vision
  • Invest in Your Future. 401K with company match, immediate vesting
  • Relax and Recharge. Paid time off (non-rotational roles), 15+ company paid holidays

What Atlas Energy Solutions employees say

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