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Operations Center Technician Fbi Jobs (NOW HIRING)

SNIPEBRIDGE

WI · On-site

$60 - $90/hr

THE OPPORTUNITY The Network Operations Center Technician will help maintain continuous visibility into network and infrastructure performance. Working within a 24/7 operational environment, this ...

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How much do operations center technician fbi jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for operations center technician fbi in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.40 per hour, depending on experience, location, and employer.

What is an operations center technician at the FBI?

Operations Center Technicians at the FBI are responsible for monitoring, analyzing, and managing information systems critical to the Bureau's operations. They provide technical support, maintain communication channels, and ensure the continuous functioning of the FBI's operations centers. Their work is essential for coordinating responses to national security threats, emergencies, and ongoing investigations, often requiring quick decision-making and the ability to handle sensitive information. Operations Center Technicians typically work in shifts to provide 24/7 coverage, supporting both field agents and headquarters staff.

What are the key skills and qualifications needed to thrive as an operations center technician at the FBI?

To thrive as an Operations Center Technician for the FBI, you need a strong background in information technology, network monitoring, and incident response, often supported by a relevant degree or equivalent experience. Familiarity with security information and event management (SIEM) tools, federal communication systems, and certifications such as CompTIA Security+ or CISSP are commonly required. Strong analytical thinking, attention to detail, effective communication, and the ability to work under pressure distinguish top performers in this role. These skills ensure the integrity, reliability, and security of critical operations and support swift, coordinated responses to potential threats.

What are some typical challenges operations center technicians at the FBI might face in their daily work?

Operations Center Technicians at the FBI often work in a high-pressure, fast-paced environment where quick thinking and adaptability are essential. Typical challenges include responding to rapidly evolving incidents, managing multiple communication channels simultaneously, and ensuring accurate information flow to support ongoing investigations or crisis response. Technicians must also coordinate closely with other team members, law enforcement partners, and supervisors, making strong teamwork and communication skills crucial for success. Additionally, maintaining confidentiality and adhering to strict security protocols are ongoing responsibilities.

What does an FBI operations center technician do?

An FBI operations center technician monitors and manages communication systems, security alerts, and data flow within the operations center. They assist in coordinating responses to incidents, ensure system functionality, and support communication between field agents and other agencies, often working with specialized software and maintaining security protocols.
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Operations Center Technician Fbi jobs near you
Infographic showing various Operations Center Technician Fbi job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,344 per year, or $24.2 per hour.

Network Operations Center Technician | Data Center - 1S6J020

SNIPEBRIDGE

WI • On-site

$60 - $90/hr

Other

Posted 3 days ago

New

Job description

SNIPEBRIDGE is a strategic talent solutions company specializing in connecting exceptional talent to great career opportunities. We work as an exclusive partner to leading AEC and technology organizations that are advancing the built environment through innovation, technical rigor, and transformative work.

COMPANY

Our client operates within the fast-moving data center and digital infrastructure sector, where engineering, construction, technology, energy, and operations come together to support always-on environments. Its multidisciplinary teams plan, design, deliver, and operate complex facilities with a strong focus on reliability, safety, scalability, and efficient use of power and cooling. The work calls for close coordination across technical disciplines and offers the opportunity to contribute to infrastructure that supports the continued growth of cloud computing, AI, and connected services.

THE OPPORTUNITY

The Network Operations Center Technician will help maintain continuous visibility into network and infrastructure performance. Working within a 24/7 operational environment, this person will monitor systems, investigate alerts, document incidents, and coordinate timely escalation to keep services available and customers informed.

KEY RESPONSIBILITIES

  • Monitor network, server, environmental, and facility alerts through centralized monitoring platforms
  • Triage incidents, perform first-line diagnostics, and escalate based on severity and established procedures
  • Track tickets, event timelines, actions, handoffs, and resolution details with accuracy
  • Support basic network and systems tasks, including connectivity checks, port validation, and remote-hands coordination
  • Communicate service status and incident updates to internal teams, vendors, and authorized customers
  • Follow change-management, access-control, security, and incident-response procedures
  • Maintain shift logs, dashboards, knowledge articles, and operating documentation
  • Participate in post-incident reviews and recommend improvements to monitoring and response workflows
REQUIREMENTS
  • Associate degree in Information Technology, Networking, or a related field, or equivalent practical experience
  • 2+ years of network operations, technical support, data center, telecom, or systems administration experience
  • Working knowledge of TCP/IP, DNS, routing, switching, monitoring, and common network troubleshooting methods
  • Experience with ticketing, monitoring, and incident-management platforms
  • CCNA, Network+, ITIL Foundation, or comparable certification preferred
  • Calm, clear communication and disciplined documentation during high-priority incidents
  • Availability to work rotating shifts, nights, weekends, and holidays in a 24/7 environment

All applicants must be legally authorized to work in the United States without sponsorship and must already possess long-term work authorization.

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