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Noc Technician Jobs (NOW HIRING)

1872 Consulting

NOC Technician

Chicago, IL · On-site

NOC Technician/Analyst The NOC Technician/Analyst is part of a team who is responsible for providing 24 x 7 365 infrastructure and applications management, support and monitoring of IT systems. Using ...

1872 Consulting

NOC Technician

Chicago, IL · On-site

NOC Technician/Analyst The NOC Technician/Analyst is part of a team who is responsible for providing 24 x 7 365 infrastructure and applications management, support and monitoring of IT systems. Using ...

FirstLight

Senior NOC Technician

Victor, NY · On-site

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

FirstLight

Senior NOC Technician

Portsmouth, NH · On-site

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

TGI MAIN COMPANY

NOC Technician I

Boca Raton, FL · On-site

$60K - $75K/yr

NOC Technician I Department: Technical Operations NOC Reports to: Director of Technical Operations Position Summary: The NOC Technician 1 provides frontline support within the Network Operations ...

FirstLight

Senior NOC Technician

Manchester, NH · On-site

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

FirstLight

Senior NOC Technician

Albany, NY · On-site

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

FirstLight

Senior NOC Technician

Latham, NY · On-site

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

FirstLight

Senior NOC Technician

Williston, VT · On-site

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

Global Channel Management, Inc.

NOC TECH

Santa Clara, CA · On-site

$34/hr

NOC Technician needs1-3 year(s) experience designing and administering a monitoring and reporting solution in a high availability environment.3 year(s) of experience with UNIX system administration ...

Pavlov Media Inc

NOC Technician 1

Champaign, IL · On-site

$18 - $24/hr

NOC Technician I At Pavlov Media, we're on a mission to create something extraordinary. We're passionate about delivering a far superior internet experience to the communities we serve, powered by ...

Astound

NOC Technician I

Bethlehem, PA · On-site

The NOC Technician is accountable for entry level fault and performance management duties, including 1st level technical support and triage activities associated with all voice, data and video ...

Docomo Pacific

NOC Technician

GU · On-site

Join Our Team as a NOC Technician! At DOCOMO PACIFIC, we believe in connection, bringing people, innovation, and opportunity together to shape a brighter future for our island communities. Rooted in ...

DQE Communications LLC

NOC Technician

Pittsburgh, PA · On-site

$26.44/hr

NOC technicians provide Tier 1-2 Technical Support to DQE Customers both internal and external. NOC technicians are responsible for collecting pertinent information for any event presented for their ...

AditiStaffing

NOC Technician

Southlake, TX · On-site

The Associate Technician NOC is responsible for monitoring Verizon Wireless' switching network environmental alarms from a centralized Network Operations Center (NOC) ensuring high availability and ...

System One Holdings, LLC

NOC Technician

Washington, DC · On-site

$110K - $120K/yr

NOC Technician Location: Washington, DC Type: Direct Hire Work Model: 4 days on-site Hours: 40.0 hours per week Security Clearance: Ability to obtain a Public Trust or higher security clearance ...

CORPORATE IT SOLUTIONS INC

NOC Technician I

Boise, ID · On-site

NOC Technician 1 About CIS: Founded in 2008, CIS has evolved to meet the needs of their customers and emerging technologies. Back then, we took engineering, routing, and customer support to the next ...

CORPORATE IT SOLUTIONS INC

NOC Technician II

Boise, ID · On-site

$20/hr

NOC Technician 2 About CIS: Founded in 2008, CIS has evolved to meet the needs of our customers and emerging technologies. Our journey from engineering routing and customer support to offering a ...

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Noc Technician information

See salary details

$12

$26

$43

How much do noc technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for noc technician in the United States is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.81 per hour, depending on experience, location, and employer.

What is a NOC technician?

NOC Technicians, or Network Operations Center Technicians, are IT professionals responsible for monitoring, maintaining, and troubleshooting computer networks and systems. They work in a centralized location called a Network Operations Center, where they oversee network performance, detect issues, and respond to outages or alerts to ensure continuous network availability. NOC Technicians play a crucial role in minimizing downtime and keeping organizations' IT infrastructure running smoothly by providing rapid technical support and escalating problems to engineers if needed.

What are the key skills and qualifications needed to thrive as a NOC technician?

To thrive as a NOC Technician, you need a solid understanding of network protocols, troubleshooting, and systems administration, often supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote management platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you quickly resolve issues and coordinate with other teams. These skills ensure reliable network uptime and rapid issue resolution, which are critical for minimizing business disruptions.

What are some common challenges faced by NOC technicians, and how can they effectively overcome them?

NOC Technicians often encounter challenges such as troubleshooting complex network issues under tight time constraints, managing multiple alerts simultaneously, and communicating outages or incidents clearly to both technical teams and non-technical stakeholders. To effectively overcome these challenges, it's important to have a strong foundation in network protocols, utilize monitoring tools efficiently, and develop clear documentation practices. Additionally, collaborating closely with engineering and support teams ensures faster resolution of issues and continuous improvement of network reliability.

What is the difference between Noc Technician vs Network Support Specialist?

AspectNoc TechnicianNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, network operations centersOffices, client sites, remote support
Industry UsageTelecommunications, ISPs, large enterprisesIT service providers, corporate IT departments
Primary FocusMonitoring, maintaining network infrastructureTroubleshooting, supporting network issues

Both roles require similar certifications and often work in network environments, but Noc Technicians focus on monitoring and maintaining network systems in data centers, while Network Support Specialists handle troubleshooting and supporting end-user network issues in various settings.

Is NOC technician entry level?

NOC technician roles are often entry-level positions that require basic technical knowledge of networking and monitoring tools. Many employers seek candidates with a high school diploma or equivalent, and some prefer certifications like CompTIA Network+ or Cisco CCNA. On-the-job training is common, and prior experience is not always necessary for starting in this role.

Is working in a NOC technician stressful?

Working as a NOC technician can be stressful due to the need to monitor network systems continuously and respond quickly to outages or security issues. The job often involves shift work, including nights and weekends, and requires strong problem-solving skills to handle high-pressure situations effectively.
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Noc Technician jobs near you
Infographic showing various Noc Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,680 per year, or $26.3 per hour.

NOC Technician

1872 Consulting

Chicago, IL • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

NOC Technician/Analyst

The NOC Technician/Analyst is part of a team who is responsible for providing 24 x 7 365 infrastructure and applications management, support and monitoring of IT systems. Using IT Operations monitoring and management tools, the analyst will provide technical troubleshooting, oversight, and escalation for complex network, server, and storage incidents. NOC Technician/Analysts will support Enterprise Applications, Architecture and Infrastructure with hardware break/fix, vendor interaction, maintenance, and system updates. These roles will serve as the Incident Manager for major incidents that require coordination of communications, tracking of issues and escalation to management.

Available shifts:

  • Fri-Sat 7am-3pm, Sun-Tue 7:30am-3:30pm
  • Sun-Thr 3pm-11pm
  • Tue-Sat 11:30pm-7:30am
  • Sun-Tue 11:30pm-7:30am, Fri-Sat 11pm-7am

Responsibilities

  • Monitor the performance and health of the Firm's infrastructure using a variety of tools to identify and determine next steps.
  • Provide triage or basic troubleshooting to help identify issues by following outlined standard operating procedures and escalate appropriately.
  • Document all actions in accordance with standard company policies and procedures
  • Maintain ongoing communication during major incidents to keep all stakeholders aware of relevant information and next steps.
  • Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)
  • Work with internal and external technical and service teams to create and/or update knowledge base articles
  • Meet daily and monthly performance standards, including MTTR, abandon rates, incident response time, etc. from ServiceNow
  • Complete and distribute complete transition report to management and incoming shift on a daily basis
  • Develop and implement changes to processes to ensure continuous process improvement and effective governance.
  • May occasionally need to lift, carry or move equipment up to 25 pounds
  • Other duties as assigned.

Requirements

  • 1+ year of experience as a NOC Technician, NOC Analyst or Technical Support role with experience supporting a NOC
  • Knowledge of ITIL Foundations
  • Knowledge of common information architecture frameworks
  • Excellent troubleshooting, reporting monitoring skills
  • Flexibility to work off hours on a 24 x7 365 team

Nice To Haves

  • Bachelor's Degree in an IT related field
  • ITIL Foundations certification
  • Configuring and troubleshooting Client servers
  • Configuring and troubleshooting VMware/VSphere
  • Configuring and using Client Systems Insight Manager
  • Support and use of monitoring systems (SolarWinds, SCOM, Pingdom, Hostmonitor)
  • Storage monitoring and administration experience
  • Experience with Windows Server scripting tasks (batch, VBscript, Powershell)
  • Microsoft System Center Suite experience
  • Configuring and troubleshooting Cisco products
1872 Consulting logo

About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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