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Remote Noc Technician Jobs (NOW HIRING)

Sinch

NOC Tech III

Chicago, IL · On-site +1

Technicians are alerted to and must act upon any alarm conditions. NOC Technicians engage with ... This is a remote opportunity, but candidates must reside near one of our hub locations for ...

Sinch

NOC Tech III

Chicago, IL · On-site +1

Technicians are alerted to and must act upon any alarm conditions. NOC Technicians engage with ... This is a remote opportunity, but candidates must reside near one of our hub locations for ...

IQ Fiber

Network Operations Center (NOC) Technician

Description IQ Fiber's NOC is seeking a full-time technician to help operate and support our multi-state fiber network across the Southeast and Mid-Atlantic. This position involves working hands-on ...

ASM Research

NOC Shift Supervisor

Position Overview The NOC Shift Supervisor oversees a shift of Network Operations Center personnel ... S. citizenship as required for this remote federal IT position. Preferred Qualifications

RealPage, Inc.

Supervisor, NOC - WhiteSky

Richardson, TX · On-site +1

$70K - $120K/yr

The NOC Supervisor provides frontline leadership, technical guidance, coaching, and quality oversight for NOC agents while escalating complex issues to NOC Management, Engineering, vendors, or other ...

Oxley Enterprises®, Inc.

NOC Analyst (Remote)

Stafford, VA · On-site +1

$57K - $90K/yr

Remote in any United States jurisdiction not excluded from this job advertisement. Be the first line of defense for a platform millions of Veterans depend on! As an NOC Analyst, you will provide 24/7 ...

DMI

NOC Analyst

Manage and coordinate NOC team shift coverage to ensure NOC operations are running efficiently and ... Remote, United States (Must be local to DMV Area) #LI-MP1 Working at DMI DMI is a diverse ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · On-site +1

$85K - $95K/yr

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier ... This is a Remote position. * The schedule for this position is based on company requirements for ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · Remote

$85K - $95K/yr

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier ... This is a Remote position. * The schedule for this position is based on company requirements for ...

Eliassen Group

NOC Analyst

Washington, DC · Remote

$45 - $50/hr

Description: Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a NOC Analyst to support enterprise network and infrastructure monitoring within a 24x7 federal operations ...

ASM Research

NOC Engineer

The NOC Engineer, Mid monitors, maintains, and supports enterprise network infrastructure from a network operations center to ensure high availability and performance for mission-critical services.

ASM Research

NOC Engineer

The NOC Engineer, Junior monitors and supports enterprise network infrastructure from a network operations center to help maintain high availability and performance for mission-critical services. The ...

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How much do remote noc technician jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote noc technician in the United States is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.81 per hour, depending on experience, location, and employer.

What is a Remote NOC Technician job?

A Remote NOC (Network Operations Center) Technician monitors and maintains network systems, servers, and infrastructure from an offsite location. They troubleshoot network issues, respond to alerts, and ensure optimal system performance. Their responsibilities may include diagnosing connectivity problems, coordinating with on-site teams, and implementing solutions to prevent downtime. This role is essential in maintaining network stability for businesses that rely on digital operations.

What are the key skills and qualifications needed to thrive in the Remote Noc Technician position, and why are they important?

To thrive as a Remote NOC Technician, you need a solid understanding of network fundamentals, monitoring tools, troubleshooting, and IT support, often supported by an associate degree or relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network management systems (NMS), ticketing platforms, remote monitoring tools, and protocols like TCP/IP is crucial. Strong attention to detail, problem-solving abilities, and effective communication skills help you stand out in this position. These competencies ensure prompt identification and resolution of network issues, maintain system uptime, and enable seamless coordination with remote teams.

What are some typical challenges faced by Remote NOC Technicians and how can they overcome them?

Remote NOC Technicians often face challenges such as quickly diagnosing and resolving network issues without on-site access, managing high volumes of alerts, and coordinating with geographically dispersed teams. To overcome these challenges, successful technicians develop strong analytical skills, stay current with network monitoring technologies, and rely on clear, concise communication when escalating problems. Adapting to a fast-paced, 24/7 environment is essential, as network operations centers operate around the clock to maintain system availability. Building strong working relationships with colleagues in engineering, support, and management also helps facilitate efficient problem resolution and continuous learning.

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Remote Noc Technician jobs near you
Infographic showing various Remote Noc Technician job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 8% Internship, 1% As Needed, 59% Full Time, 19% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,680 per year, or $26.3 per hour.
Network Operations Center (NOC) Technician

Network Operations Center (NOC) Technician

FirstComm

Akron, OH • Remote

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Network Operations Center (NOC) Technician is responsible for real-time monitoring, troubleshooting, and restoration of customer services across FirstComm’s managed network and UCaaS platforms. This is a customer-facing technical role that serves as a primary responder to service-impacting incidents involving data networking and voice services. This position requires strong technical judgment, clear communication, and the ability to quickly diagnose issues, restore service, or escalate appropriately based on severity and impact. The NOC operates 24x7x365, and this role supports continuous service availability and network stability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Respond to inbound repair calls and system-generated alerts from customers, network vendors, wholesalers, and internal teams
  • Troubleshoot service-impacting issues across multiple layers of the network using physical and remote diagnostic tools
  • Validate network topologies, configurations, and provisioned services across FirstComm’s carrier and managed network environment
  • Create and manage incident tickets, providing timely and accurate updates to internal stakeholders and customers
  • Restore service through direct troubleshooting or coordinated action across internal teams and external partners
  • Escalate incidents based on defined severity, service impact, and resolution thresholds, ensuring proper engagement of carrier vendors or internal resources
  • Monitor core network alarms and respond with urgency to minimize customer impact and service disruption
  • Support configuration and troubleshooting of customer environments including VoIP, SD-WAN, routers, firewalls, and WAN connectivity
  • Participate in scheduled maintenance windows, migrations, and service changes as directed
  • Contribute to documentation, knowledge base updates, and process improvements to support operational consistency
  • Participate in ongoing training and development to maintain technical competency across supported services

REQUIRED QUALIFICATIONS

  • 1 to 3 years of experience in a NOC, Help Desk, or similar technical support environment
  • Hands-on experience troubleshooting network or voice service issues in a production environment
  • Working knowledge of networking fundamentals including routing, switching, WAN connectivity, and VoIP/SIP
  • Ability to troubleshoot circuit-based services across fiber and coax environments
  • Familiarity with network monitoring tools and SNMP (v2/v3)
  • Strong verbal and written communication skills
  • Ability to work effectively in a fast-paced, high-pressure environment
  • Associate’s degree in Computer Science, Networking, Electrical Engineering, or a related field, or equivalent experience

PREFERRED QUALIFICATIONS

  • Bachelor’s degree in Computer Science, Networking, Electrical Engineering, or a related field, or equivalent relevant experience
  • Experience in a telecommunications or managed services environment
  • Experience with circuit or network inventory systems, such as Circuit Vision or similar platforms
  • Relevant certifications such as CCNA, JNCIA, Network+, or similar
  • LAN troubleshooting experience

ADDITIONAL REQUIREMENTS

  • Ability to work a flexible schedule including nights, weekends, and holidays in a 24x7x365 environment
  • Must possess a valid driver’s license and reliable transportation
  • Must obtain Adtran ATSA Internetworking Certification within 90 days of hire

PHYSICAL REQUIREMENTS

  • Remain seated for extended periods of time
  • Occasionally bend, twist, and lift up to 25 pounds
  • Maintain a high level of alertness while monitoring systems and responding to incidents

Equal Opportunity Employer

FirstComm is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Company Description

FirstComm is a leading U.S. telecommunications company delivering reliable, scalable business communications solutions to organizations nationwide. We specialize in voice, data, cloud communications (UCaaS), SD-WAN, and managed network services, helping businesses stay connected, productive, and secure.
For more than a decade, FirstComm has partnered with thousands of organizations across healthcare, education, government, and enterprise sectors—providing customized solutions backed by responsive support and proven expertise.