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Network Support Technician Jobs (NOW HIRING)

Inserso

Network Support Technician

Miami, FL · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Inserso

Network Support Technician

Lorton, VA · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Inserso

Network Support Technician

El Paso, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Inserso

Network Support Technician

Dallas, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Inserso

Network Support Technician

New Orleans, LA · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

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Network Support Technician information

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How much do network support technician jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for network support technician in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Network Support Technicians, and how can they be overcome?

Network Support Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing multiple service requests simultaneously, and keeping up with rapidly evolving network technologies. To overcome these challenges, it's important to stay organized, continuously update your technical knowledge, and develop strong problem-solving skills. Collaborating closely with other IT team members and maintaining clear communication with end-users also helps ensure efficient resolution of network problems and a positive work environment.

What is the difference between Network Support Technician vs Help Desk Technician?

AspectNetwork Support TechnicianHelp Desk Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentNetwork infrastructure, troubleshooting network issuesEnd-user support, software/hardware troubleshooting
Employer & Industry UsageIT departments, telecom companies, data centersCorporate, retail, healthcare, and service industries

While both roles support IT infrastructure, Network Support Technicians focus on maintaining and troubleshooting network systems, whereas Help Desk Technicians primarily assist end-users with hardware and software issues. The roles often overlap but differ in technical scope and daily tasks.

What Is the Role of a Network Support Technician?

The role of a network support technician is to provide routine IT maintenance, help clients install and configure new network software and hardware, and troubleshoot issues related to those systems or software. During the installation or repair process, you follow the directions for a network as laid out by a network engineer, ensure that the installation of the network was done properly, and address any issues with the installation. A network support technician typically works under a supervisor, such as a network administrator or a networks engineer.

What does a network service technician do?

A network service technician installs, maintains, and troubleshoots computer networks and related hardware. They configure network devices, diagnose connectivity issues, and ensure network security, often using tools like network analyzers and following industry standards. Certification such as CompTIA Network+ can enhance their skills and job prospects.

How much do network technicians earn?

Network support technicians typically earn a median annual salary of around $55,000 to $65,000, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA Network+ or Cisco CCNA can earn higher salaries. Salaries can also vary based on the complexity of the network environments they support and the industry they work in.

What does a networking technician do?

A networking technician installs, maintains, and troubleshoots computer networks, including local area networks (LANs), wide area networks (WANs), and internet systems. They configure hardware such as routers, switches, and firewalls, and often use diagnostic tools to identify and resolve network issues. Strong technical skills, knowledge of network protocols, and relevant certifications like CompTIA Network+ are important for this role.

What are Network Support Technicians?

Network Support Technicians are IT professionals who install, maintain, and troubleshoot computer networks within an organization. They ensure that network systems, such as local area networks (LANs), wide area networks (WANs), and other data communication systems, run efficiently and securely. These technicians monitor network performance, resolve connectivity issues, and provide technical support to users. Their role is essential in keeping an organization's communication and data exchange smooth and reliable.

What are the key skills and qualifications needed to thrive as a Network Support Technician, and why are they important?

To thrive as a Network Support Technician, you need a solid understanding of networking fundamentals, troubleshooting, and hardware/software support, often backed by a degree in IT or a related field. Familiarity with network monitoring tools, operating systems, and industry certifications such as CompTIA Network+ or Cisco CCNA is highly valued. Strong communication, analytical thinking, and attention to detail help you excel in diagnosing problems and supporting users. These skills ensure network reliability, minimize downtime, and deliver prompt technical assistance to maintain business operations.
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Network Support Technician jobs near you
Infographic showing various Network Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,870 per year, or $26.4 per hour.

Network Support Technician

Globenet Consulting Corp

Lynnwood, WA • Remote

$30 - $35/hr

Full-time

Posted yesterday

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Role: Network Support Technician
Location: Remote with Heavy Travel

Benefits
  • Fully paid travel and business expenses
  • Opportunity to support enterprise data center environments
  • Exposure to network deployments, upgrades, and onsite technical operations
  • Independent, hands-on role with collaboration across remote engineering teams
Position Overview
The AES Group Inc. is seeking an experienced Network Support Technician to provide onsite technical assistance at data centers across multiple locations. This is a remote, travel-intensive position requiring visits to at least three data centers every two weeks.
The selected professional will serve as the onsite hands-and-feet resource for remote network engineering teams, supporting network troubleshooting, equipment access, deployments, and infrastructure upgrades.

Key Responsibilities
  • Provide onsite technical support for remote network engineering teams.
  • Troubleshoot network connectivity, PCs, IoT devices, printers, and related hardware.
  • Verify VLAN configurations and assist with wireless connectivity troubleshooting.
  • Check switch and router connections, cabling, ports, and device status.
  • Provide console access to network equipment using appropriate cables and tools.
  • Support network deployments, infrastructure upgrades, and post-deployment hypercare activities.
  • Diagnose and resolve technical issues while minimizing operational downtime.
  • Communicate findings, progress, and resolutions clearly to remote technical teams.
  • Maintain accurate documentation of onsite activities and completed work.
  • Travel frequently to assigned data centers based on project requirements.
Required Qualifications
  • Minimum of 5 years of experience in onsite IT or network support.
  • Hands-on experience supporting enterprise network environments.
  • Strong understanding of switches, routers, VLANs, wireless networks, and connectivity troubleshooting.
  • Experience using laptops with Ethernet, Wi-Fi, and console connectivity.
  • Ability to work independently in fast-paced and travel-intensive environments.
  • Strong communication, coordination, and problem-solving skills.
  • Willingness to travel to at least three data centers every two weeks.
Preferred Certifications
  • CompTIA Network+
  • Cisco Certified Support Technician (CCST)
  • Cisco Certified Network Associate (CCNA)
Ready to make an impact? Apply now and join us on our journey!

This is a remote position.