ZipRecruiter

Log In

1

Network Support Technician Jobs in Michigan (NOW HIRING)

Endeavor IT

Senior Support Technician

Coopersville, MI · On-site

$75K - $85K/yr

Whether you are looking for network support, personal devices, mobility, security, backup, cloud or ... The Senior Support Technician provides technical leadership on the Service Desk, leading high ...

Endeavor

Senior Support Technician

Coopersville, MI · On-site

$21 - $28.75/hr

Whether you are looking for network support, personal devices, mobility, security, backup, cloud or ... The Senior Support Technician provides technical leadership on the Service Desk, leading high ...

Lifepoint Health

OR Support Technician

Marquette, MI · On-site

OR Support Technician Job Type: Full Time | Varied Your experience matters Marquette General Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to ...

Lifepoint Health

OR Support Technician

Marquette, MI · On-site

OR Support Technician Job Type: Full Time | Varied Your experience matters Marquette General Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to ...

Lifepoint Health

OR Support Technician

Marquette, MI · On-site

OR Support Technician Job Type: Full Time | Varied Your experience matters Marquette General Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to ...

Lifepoint Health

OR Support Technician

Marquette, MI · On-site

OR Support Technician Job Type: Full Time | Varied Your experience matters Marquette General Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

... Entry-Level IT Support Technician provides first-level technical assistance and support to end ... Install, configure, and troubleshoot hardware, software, and network components. * Diagnose and ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

... Entry-Level IT Support Technician provides first-level technical assistance and support to end ... Install, configure, and troubleshoot hardware, software, and network components. * Diagnose and ...

McDonald Companies

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

... Entry-Level IT Support Technician provides first-level technical assistance and support to end ... Install, configure, and troubleshoot hardware, software, and network components. * Diagnose and ...

next page

Showing results 1-20

All JobsNetwork Support Technician JobsNetwork Support Technician Jobs in Michigan

Network Support Technician information

See Michigan salary details

$12

$22

$32

How much do network support technician jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for network support technician in Michigan is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $24.71 per hour, depending on experience, location, and employer.

What is a network support technician?

Network Support Technicians are IT professionals who install, maintain, and troubleshoot computer networks within an organization. They ensure that network systems, such as local area networks (LANs), wide area networks (WANs), and other data communication systems, run efficiently and securely. These technicians monitor network performance, resolve connectivity issues, and provide technical support to users. Their role is essential in keeping an organization's communication and data exchange smooth and reliable.

What does a network support technician do?

The role of a network support technician is to provide routine IT maintenance, help clients install and configure new network software and hardware, and troubleshoot issues related to those systems or software. During the installation or repair process, you follow the directions for a network as laid out by a network engineer, ensure that the installation of the network was done properly, and address any issues with the installation. A network support technician typically works under a supervisor, such as a network administrator or a networks engineer.

What skills and qualifications are needed to be a network support technician?

To thrive as a Network Support Technician, you need a solid understanding of networking fundamentals, troubleshooting, and hardware/software support, often backed by a degree in IT or a related field. Familiarity with network monitoring tools, operating systems, and industry certifications such as CompTIA Network+ or Cisco CCNA is highly valued. Strong communication, analytical thinking, and attention to detail help you excel in diagnosing problems and supporting users. These skills ensure network reliability, minimize downtime, and deliver prompt technical assistance to maintain business operations.

What are common challenges faced by network support technicians, and how can they be overcome?

Network Support Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing multiple service requests simultaneously, and keeping up with rapidly evolving network technologies. To overcome these challenges, it's important to stay organized, continuously update your technical knowledge, and develop strong problem-solving skills. Collaborating closely with other IT team members and maintaining clear communication with end-users also helps ensure efficient resolution of network problems and a positive work environment.

What is the difference between Network Support Technician vs Help Desk Technician?

AspectNetwork Support TechnicianHelp Desk Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentNetwork infrastructure, troubleshooting network issuesEnd-user support, software/hardware troubleshooting
Employer & Industry UsageIT departments, telecom companies, data centersCorporate, retail, healthcare, and service industries

While both roles support IT infrastructure, Network Support Technicians focus on maintaining and troubleshooting network systems, whereas Help Desk Technicians primarily assist end-users with hardware and software issues. The roles often overlap but differ in technical scope and daily tasks.

Are network support technicians in demand?

Network support technicians are in demand due to ongoing growth in IT infrastructure and cybersecurity needs. They are essential for maintaining network performance, troubleshooting issues, and supporting organizational technology, often requiring certifications like CompTIA Network+ or Cisco CCNA.

How much do network support technicians earn?

Network support technicians typically earn a median annual salary of around $55,000 to $65,000, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA Network+ or Cisco CCNA can earn higher salaries. Salaries can also vary based on the complexity of the network environments they support and the industry they work in.
More about Network Support Technician jobs

What are popular job titles related to Network Support Technician jobs in Michigan?

For Network Support Technician jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Network Support Technician jobs in Michigan look for?

The top searched job categories for Network Support Technician jobs in Michigan are:

What are popular job titles related to Network Support Technician jobs in MI?

For Network Support Technician jobs in MI, the most frequently searched job titles are:

Network Support Technician jobs near you
Infographic showing various Network Support Technician job openings in Michigan as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $47,825 per year, or $23 per hour.

Senior Support Technician

Endeavor IT

Coopersville, MI • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Company Information:
Endeavor IT is a leading IT services consulting firm that specializes in the delivery of technology throughout the United States. For over thirty years, our focus has been to provide industry-wide technology solutions to address client needs and help organizations understand how to utilize that technology to be successful. We partner with the top industries to bring clients the most competitive pricing and products available. Whether you are looking for network support, personal devices, mobility, security, backup, cloud or fundamental training, our IT professionals are ready to serve.
General Summary:
The Senior Support Technician provides technical leadership on the Service Desk, leading high-severity incident response, executing root-cause fixes from Problem Management, and driving improvements to runbooks, standards, and automation. This role coaches the team technically, sets the standard for documentation and ticket quality, and is directly accountable for reducing the volume of tickets that require senior escalation over time by improving the underlying procedures, automation, and enablement materials. The Senior Support Technician partners with the Service Desk Manager on continual service improvement and represents the Service Desk in cross-practice work.
Essential Job Functions:
  • Lead high-severity incident response, including P1 and major incident scenarios, providing technical direction and coordinating the response across Service Desk, NOC, Professional Services, and vendor resources per the Incident Management Policy
  • Execute root-cause fixes from Problem Management, including complex remediation, known error resolution, and post-incident preventive work per the Problem Management Policy
  • Own maintenance and improvement of Service Desk runbooks, technical standards, and knowledge base content in Confluence and IT Glue, and retire stale or contradictory documentation
  • Drive automation improvements that reduce recurring toil, including scripting standard fixes, tuning RMM automation, and identifying candidate procedures for automation-first delivery
  • Provide structured technical coaching and enablement across Support Technician I and II, including pairing on complex tickets, reviewing knowledge articles, and leading technical training sessions on newly documented procedures
  • Contribute to Problem Management as an investigator when Tier 3 investigation is required for individual client problems and when master Problem records are opened for cross-client patterns, per the Problem Management Policy
  • Model ticket documentation, time entry, and closure standards for the Service Desk
  • Partner with the Service Desk Manager on Continual Improvement Register (CIR) items and service improvement plans
  • Represent the Service Desk in cross-practice coordination with Professional Services, NOC, and vCIO on shared work, transitions, and improvement initiatives
  • Maintain accurate ticket documentation, time entry, and schedule in ConnectWise PSA
  • Participate in the weekly on-call rotation, providing after-hours coverage as backup to Endeavor IT's third-party after-hours service
  • Any additional tasks required by management

Knowledge, Skills, and Abilities:
  • Deep troubleshooting expertise across enterprise networking, Windows Server, Microsoft 365, Azure and Entra ID, virtualization, backup and disaster recovery, and security tooling
  • Skill in installing, repairing, and maintaining network and infrastructure equipment
  • Strong analytical thinking, problem-solving, and root-cause analysis skills
  • Excellent verbal and written communication with the ability to lead technical bridges and post-incident reviews
  • Proficiency with ConnectWise PSA, ConnectWise RMM (Automate), IT Glue, Confluence, and scripting for automation (PowerShell)
  • Strong working knowledge of ITIL practices, including incident, problem, change, and continual improvement
  • Coaching and mentoring aptitude with the ability to develop technical range in Support Technician I and II peers
  • Ability to hold documentation and quality standards without becoming a bottleneck

Education and Experience:
  • Bachelor's degree in Computer Science, Information Technology, related field, or equivalent experience
  • 7+ years support experience

Certifications:
  • Relevant Microsoft, ConnectWise, and security certifications are encouraged; a minimum of one new proctored industry certification per year is expected

Benefits we offer!
  • 401k with 100% match up to 6% employee contribution
  • Medical
  • Dental
  • Vision
  • Employer Paid - Life Insurance - 3x your salary
  • Employer Paid - Long-term Disability
  • Employer Paid - Short-term Disability
  • Employer Paid - Access to financial planning services
  • EAP
  • Holidays
  • PTO

Compensation:
Salary: 75,000 - 85,000

Apply