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Network Support Analyst Jobs (NOW HIRING)

TEKsystems

Network Support Analyst

Allentown, PA

$30 - $35/hr

Network / Infrastructure Support Analyst (Fusion Center) 📍 Allentown, PA (Onsite - shift-based) 🕒 First or Second Shift | Contract-to-Hire Opportunity Overview A leading energy and utility ...

TEKsystems

Network Support Analyst

Allentown, PA

$30 - $35/hr

Network / Infrastructure Support Analyst (Fusion Center) 📍 Allentown, PA (Onsite - shift-based) 🕒 First or Second Shift | Contract-to-Hire Opportunity Overview A leading energy and utility ...

Sentinel

Network Support Analyst

Grand Rapids, MI

In this position, you will be responsible for supporting the customer's network environment via service cases and performing network support tasks, as requested by the customer. The ideal candidate ...

Sentinel

Network Support Analyst

Grand Rapids, MI · On-site

In this position, you will be responsible for supporting the customer's network environment via service cases and performing network support tasks, as requested by the customer. The ideal candidate ...

Sentinel

Network Support Analyst

Grand Rapids, MI

In this position, you will be responsible for supporting the customer's network environment via service cases and performing network support tasks, as requested by the customer. The ideal candidate ...

Leidos

SATCOM IP Network Support Analyst

Shiloh, IL · On-site

$48K - $86K/yr

... a Network Support Analyst at Scott AFB, Illinois. This position requires U.S. citizenship and an active Secret clearance to start. Primary Responsibilities: Responsible for assisting with the ...

Leidos

SATCOM IP Network Support Analyst

Shiloh, IL · On-site

$48K - $86K/yr

... Network Support Analyst at Scott AFB, IL. This position requires U.S. citizenship and an active Secret clearance to start. Primary Responsibilities: Responsible for assisting with the following ...

Leidos

SATCOM IP Network Support Analyst

Shiloh, IL · On-site

$48K - $86K/yr

... Network Support Analyst at Scott AFB, IL. This position requires U.S. citizenship and an active Secret clearance to start. Primary Responsibilities: Responsible for assisting with the following ...

Leidos

SATCOM IP Network Support Analyst

Sunset, UT · On-site

$48K - $86K/yr

... a Network Support Analyst at Hill AFB, UT. This position requires U.S. citizenship and an active Secret clearance to start. Primary Responsibilities: Responsible for assisting with the following ...

Leidos

SATCOM IP Network Support Analyst

Shiloh, IL · On-site

$48K - $86K/yr

... Network Support Analyst at Scott AFB, IL. This position requires U.S. citizenship and an active Secret clearance to start. Primary Responsibilities: Responsible for assisting with the following ...

Leidos

SATCOM IP Network Support Analyst

Sunset, UT · On-site

$48K - $86K/yr

... a Network Support Analyst at Hill AFB, UT. This position requires U.S. citizenship and an active Secret clearance to start. Primary Responsibilities: Responsible for assisting with the following ...

Caresoft Inc.

Nework Support Analyst

Little Rock, AR · On-site

$20 - $22/hr

LRCVB Network Support Analyst Location: Little Rock, AR 72201 Duration: 3 Months (Temp- to-Perm) Short Description: This Network Support Analyst will assist the Network Administrator will be ...

Leidos

SATCOM IP Network Support Analyst

Shiloh, IL · On-site

$48K - $86K/yr

... Network Support Analyst at Scott AFB, IL. This position requires U.S. citizenship and an active Secret clearance to start. Primary Responsibilities: Responsible for assisting with the following ...

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How much do network support analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for network support analyst in the United States is $35.91, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $36.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by Network Support Analysts, and how can they be addressed?

Network Support Analysts often encounter challenges such as troubleshooting complex connectivity issues, managing multiple support requests simultaneously, and staying updated with rapidly evolving network technologies. Effective time management and prioritization skills are essential for handling high volumes of support tickets. Additionally, continuous professional development and collaboration with senior network engineers can help analysts stay current on best practices and emerging trends. Building strong communication skills also aids in explaining technical concepts to non-technical users and working efficiently within cross-functional teams.

What are the key skills and qualifications needed to thrive as a Network Support Analyst, and why are they important?

To thrive as a Network Support Analyst, you need a solid understanding of networking protocols, troubleshooting techniques, and a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic utilities is typically required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure networks run smoothly, issues are resolved quickly, and users experience minimal disruption.

What are Network Support Analysts?

Network Support Analysts are IT professionals who monitor, maintain, and troubleshoot computer networks within an organization. They ensure that network systems, such as LANs, WANs, and intranets, operate efficiently and securely. Their responsibilities often include diagnosing network issues, installing and configuring network hardware and software, and providing technical support to users. Network Support Analysts play a key role in maintaining network uptime and performance, helping organizations avoid costly downtime and security breaches.

What is the difference between Network Support Analyst vs Network Administrator?

AspectNetwork Support AnalystNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, Microsoft MTACompTIA Network+, Cisco CCNA, Microsoft MTA
Work EnvironmentHelp desk, technical support, troubleshootingNetwork setup, maintenance, configuration
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks

Both roles require similar certifications and often work in IT support or network environments. However, Network Support Analysts primarily focus on troubleshooting and supporting end-users, while Network Administrators handle network setup, configuration, and ongoing maintenance. The roles are complementary, with the Analyst often serving as the first line of support and the Administrator managing the network infrastructure.

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What are popular job titles related to Network Support Analyst jobs? For Network Support Analyst jobs, the most frequently searched job titles are:
Network Support Analyst jobs near you

Network Support Analyst

Princeton IT Services

New York, NY • On-site

Other

Posted 12 days ago

Job description

Job title: Network Support Analyst

Location: New York

Job type: Contract

Summary: The Network Support Analyst is also responsible for assisting with disaster recovery of the network components of the infrastructure if needed, assists with trouble and request tickets received from the IT Service Center, accountable for customer satisfaction and resolving tickets in a timely fashion. The Tier 2 Network Support Analyst may be required to work off hours in addition to normal business hours. This may include weekends, holidays, and other overtime work. Hours to be worked are determined by job requirements and qualifications. Personnel may be responsible for being on call in the case of an emergency.

Education and Work Experience

  • BS/BA in a related technical or business field and 3 years work related experience, or a minimum of 5 years work related experience required.
  • Three (3) years of experience, obtained within the past 5 years, designing, implementing and supporting Cisco network devices.
  • Three (3) years of experience, obtained within the past 5 years, designing, implementing and supporting dedicated WAN networks using MPLS/VPLS/VPN connections.
  • Three (3) years of experience, obtained within the past 5 years, designing, implementing and supporting Palo Alto firewalls.
  • Three (3) years of experience, obtained within the past 5 years, troubleshooting general network issues and assisting end users with network related requests with tools such as Wireshark and tcp dump.
  • Three (3) years of experience, obtained within the past 5 years, with managing and monitoring network security tools (IDS/IPS, Snort, Splunk, etc.) and practices (CVE mitigation, incident response, log analysis, etc.)
  • Three (3) years of experience, obtained within the past 5 years, designing, implementing and supporting VPN tunnels, both site to site and client based.
  • Two (2) years of experience, obtained within the past 3 years, supporting communication services such VOIP phones/infrastructure, Unified Communications as a Service (UCaaS) videoconferencing, audiovisual connectivity, etc.
  • Two (2) years of experience, obtained within the past 3 years, with an enterprise network monitoring tool such as PRTG, cacti, Scrutinizer, etc.
  • Two (2) years of experience, obtained within the past 5 years, with an enterprise network mapping/visualization tool such as Net Brain, BitB, etc.
  • One (1) year experience, obtained within the past 3 years, with configuration of cloud networks in Oracle Cloud Infrastructure (OCI), Azure, AWS, etc. and direct connectivity via solutions such as Microsoft Express Route, Oracle Fast Connect, etc.
  • One (1) year experience, obtained within the past 3 years, with SDWAN design and configuration with Palo Alto solution.
  • One (1) year of experience, obtained within the past 3 years, implementing and supporting Cisco Meraki devices.

Certification

  • CCNA or CCNP Certification desired
  • PCNSA or PCNSE Certification desired

Workforce Management

  • Limited travel and overnight stays may be required.
  • Typically reports to an OAG Information Technology Specialist 4.