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Network Support Analyst Jobs (NOW HIRING)

Collabera

Network Technician

Saint Petersburg, FL · On-site

$22.25 - $28.50/hr

... Support Analyst Jobs, NOC Technician Jobs , Central Office Technician Jobs , Telecommunication Specialists Jobs , Telecommunication technician Jobs , Provisioning Technician Jobs , Network Support ...

ManTech

Network Support Technician

Bremerton, WA · On-site

$65K - $107K/yr

Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career ... MANTECH seeks a motivated, career and customer-oriented Network Support Technician to join our team ...

Ardent Health

Network Analyst

Brentwood, TN · On-site

Provides network support and resolves connectivity issues. * Configures hardware and software to ... analyst, or similar. * Bachelor's degree in computer science or management information systems ...

Lukos

Network Support Specialist

Tampa, FL

Network Support Specialist Please note: This position is contingent upon the award of a contract ... analytics, healthcare, and other professional services. Since our founding, we have grown to ...

Lukos

Network Support Specialist

Tampa, FL · On-site

Network Support Specialist Please note: This position is contingent upon the award of a contract ... analytics, healthcare, and other professional services. Since our founding, we have grown to ...

A10 Networks, Inc.

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers ... Analyze performance related issues related to TCP retransmissions, session drops, and common HTTP ...

Osv_a10networks

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers ... Analyze performance related issues related to TCP retransmissions, session drops, and common HTTP ...

Ardent Health

Network Analyst

Brentwood, TN

The Network Analyst plays a critical role in ensuring the organization's computer networks operate efficiently, securely, and in support of business objectives. This position is responsible for ...

Ardent Health

Network Analyst

Brentwood, TN · On-site

The Network Analyst plays a critical role in ensuring the organization's computer networks operate efficiently, securely, and in support of business objectives. This position is responsible for ...

Inserso

Network Support Technician

Miami, FL · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... analysis, design, and new construction of next generation IT systems. * Responsible for ...

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How much do network support analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for network support analyst in the United States is $35.91, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $36.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by Network Support Analysts, and how can they be addressed?

Network Support Analysts often encounter challenges such as troubleshooting complex connectivity issues, managing multiple support requests simultaneously, and staying updated with rapidly evolving network technologies. Effective time management and prioritization skills are essential for handling high volumes of support tickets. Additionally, continuous professional development and collaboration with senior network engineers can help analysts stay current on best practices and emerging trends. Building strong communication skills also aids in explaining technical concepts to non-technical users and working efficiently within cross-functional teams.

What are the key skills and qualifications needed to thrive as a Network Support Analyst, and why are they important?

To thrive as a Network Support Analyst, you need a solid understanding of networking protocols, troubleshooting techniques, and a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic utilities is typically required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure networks run smoothly, issues are resolved quickly, and users experience minimal disruption.

What are Network Support Analysts?

Network Support Analysts are IT professionals who monitor, maintain, and troubleshoot computer networks within an organization. They ensure that network systems, such as LANs, WANs, and intranets, operate efficiently and securely. Their responsibilities often include diagnosing network issues, installing and configuring network hardware and software, and providing technical support to users. Network Support Analysts play a key role in maintaining network uptime and performance, helping organizations avoid costly downtime and security breaches.

What is the difference between Network Support Analyst vs Network Administrator?

AspectNetwork Support AnalystNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, Microsoft MTACompTIA Network+, Cisco CCNA, Microsoft MTA
Work EnvironmentHelp desk, technical support, troubleshootingNetwork setup, maintenance, configuration
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks

Both roles require similar certifications and often work in IT support or network environments. However, Network Support Analysts primarily focus on troubleshooting and supporting end-users, while Network Administrators handle network setup, configuration, and ongoing maintenance. The roles are complementary, with the Analyst often serving as the first line of support and the Administrator managing the network infrastructure.

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What are popular job titles related to Network Support Analyst jobs? For Network Support Analyst jobs, the most frequently searched job titles are:
Network Support Analyst jobs near you
COMPUTER SOFTWARE SUPPORT ANALYST

COMPUTER SOFTWARE SUPPORT ANALYST

Carter Machinery

Princeton, WV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Carter Machinery rating

8.8

Company rating: 8.8 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

12th of 140 rated vehicle equipment hire

Job description

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Computer Software Support Analyst. The Computer Software Support Analyst is responsible for consulting with users regarding software, hardware, process and system requirements needed in designing, testing, and improving systems; deploying and maintaining the company’s personal computer environment along with troubleshooting and resolving software and hardware problems for computer users. Seeking candidates with a minimum of two years' computer software experience; Bachelor’s or Associates degree in Information Technology, preferred; Experience interfacing with computer users.

Requirements for the Computer Software Support Analyst position include:

  • Proficient with Microsoft Office Suite and related software.
  • Practical understandings of Network support/troubleshooting.
  • Practical understandings of Mobile application support/troubleshooting.
  • Demonstrated knowledge of PC Software setup and configuration
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Must be able to function well in a high-paced and at times stressful environment.
  • Must have an excellent driving record.
  • Must be willing to travel as needed, including overnight stays.
  • Promote a positive customer experience.
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Computer Software Support Analyst job, including regularly being required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. 

Competitive Compensation and Benefits:

  • Health, dental and vision insurance.
  • Paid time off.
  • 401(k), $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors/programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

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