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Network Support Analyst Jobs (NOW HIRING)

A10 Networks, Inc.

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer As a Senior Network Engineer, you will directly interact with customers ... Analyze performance related issues related to TCP retransmissions, session drops, and common HTTP ...

Sherpa 6

Network Support Technician

Spring Lake, NC · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Natick, MA · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Tampa, FL · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Natick, MA

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Littleton, CO · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Inserso

Network Support Technician

Miami, FL · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... analysis, design, and new construction of next generation IT systems. * Responsible for ...

Sherpa 6

Network Support Technician

Springfield, VA

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Spring Lake, NC · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Spring Lake, NC · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Springfield, VA · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Spring Lake, NC

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Tampa, FL · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Natick, MA · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Natick, MA · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Tampa, FL · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Littleton, CO · On-site

$90K - $130K/yr

Analyze system logs and identify root causes of technical problems. * Escalate complex issues to ... Support network connectivity, encryption, certificate management, and secure communications.

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Network Support Analyst information

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How much do network support analyst jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for network support analyst in the United States is $35.91, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $36.06 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

Network Support Analysts typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, legal, or senior technology roles. High-paying jobs often require extensive experience, advanced certifications, or leadership positions. For most network support roles, salaries range from $50,000 to $100,000, with top-tier positions potentially earning more with additional responsibilities.

Is SOC an entry-level job?

A Security Operations Center (SOC) analyst role is typically considered an entry-level or early-career position, often requiring basic knowledge of cybersecurity principles, network monitoring, and security tools. However, some SOC roles may require prior experience or certifications such as CompTIA Security+ or Cisco CCNA, depending on the organization's requirements.

What are some common challenges faced by Network Support Analysts, and how can they be addressed?

Network Support Analysts often encounter challenges such as troubleshooting complex connectivity issues, managing multiple support requests simultaneously, and staying updated with rapidly evolving network technologies. Effective time management and prioritization skills are essential for handling high volumes of support tickets. Additionally, continuous professional development and collaboration with senior network engineers can help analysts stay current on best practices and emerging trends. Building strong communication skills also aids in explaining technical concepts to non-technical users and working efficiently within cross-functional teams.

What are the key skills and qualifications needed to thrive as a Network Support Analyst, and why are they important?

To thrive as a Network Support Analyst, you need a solid understanding of networking protocols, troubleshooting techniques, and a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic utilities is typically required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure networks run smoothly, issues are resolved quickly, and users experience minimal disruption.

What are Network Support Analysts?

Network Support Analysts are IT professionals who monitor, maintain, and troubleshoot computer networks within an organization. They ensure that network systems, such as LANs, WANs, and intranets, operate efficiently and securely. Their responsibilities often include diagnosing network issues, installing and configuring network hardware and software, and providing technical support to users. Network Support Analysts play a key role in maintaining network uptime and performance, helping organizations avoid costly downtime and security breaches.

What is the difference between Network Support Analyst vs Network Administrator?

AspectNetwork Support AnalystNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, Microsoft MTACompTIA Network+, Cisco CCNA, Microsoft MTA
Work EnvironmentHelp desk, technical support, troubleshootingNetwork setup, maintenance, configuration
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks

Both roles require similar certifications and often work in IT support or network environments. However, Network Support Analysts primarily focus on troubleshooting and supporting end-users, while Network Administrators handle network setup, configuration, and ongoing maintenance. The roles are complementary, with the Analyst often serving as the first line of support and the Administrator managing the network infrastructure.

What job makes $10,000 a month without a degree?

A Network Support Analyst typically does not earn $10,000 a month without relevant experience or certifications; high salaries in this field usually require advanced skills, certifications like CCNA or CompTIA Network+, and several years of experience. Generally, roles with such income levels are found in specialized or high-demand areas like cybersecurity, software development, or executive positions, which often require formal education or extensive training. Earning $10,000 monthly without a degree is uncommon in most technical support roles but may be possible in entrepreneurial or sales-driven careers.

What does a network support analyst do?

A network support analyst is responsible for maintaining and troubleshooting computer networks, including LANs, WANs, and intranets. They diagnose connectivity issues, configure network hardware and software, and ensure network security, often using tools like network monitoring software and requiring certifications such as CompTIA Network+ or Cisco CCNA. Their work typically involves supporting users, implementing upgrades, and ensuring network performance and reliability.
More about Network Support Analyst jobs
What states have the most Network Support Analyst jobs? States with the most job openings for Network Support Analyst jobs include:
What job categories do people searching Network Support Analyst jobs look for? The top searched job categories for Network Support Analyst jobs are:
What are popular job titles related to Network Support Analyst jobs? For Network Support Analyst jobs, the most frequently searched job titles are:
Network Support Analyst jobs near you
Infographic showing various Network Support Analyst job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 5% As Needed, 85% Full Time, 1% Part Time, 3% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,703 per year, or $35.9 per hour.
Network Support Engineer

Network Support Engineer

A10 Networks, Inc.

San Jose, CA • On-site

$115K - $120K/yr

Full-time

Posted 22 days ago

Job description

Network Support Engineer
As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product, configuration or network related issues. You will capture and document details and events in the CRM application throughout the solution discovery process. Also you will participate in bug verification process before a software patch code is released to the customers. You are the key resource to ensure customer satisfaction with A10's products and services.
Key Responsibilities:
  • Identify and troubleshoot L4-L7 traffic issues involving SSL, HTTP, and other standard application layer protocols
  • Analyze performance related issues related to TCP retransmissions, session drops, and common HTTP errors
  • Work with customer network, application, and DevOps teams to resolve integration issues and identify configuration errors
  • Troubleshoot ACOS issues across hybrid and multi cloud deployments like AWS, Azure, OCI, and GCP
  • Troubleshoot application layer security issues related to WAF, SSLi and perform traffic analysis to detect DDoS attacks
  • Use tools like tcpdump and wireshark to conduct packet level analysis to debug issues
  • Use traffic generation tools such as Ixia, Spirent or Apache JMeter for simulating network and application traffic during testing and troubleshooting scenarios
  • Reproduce customer issues in lab environments and verify software behavior
  • Contribute to KBs, FAQs, and troubleshooting playbooks by summarizing resolved issues or lessons learned
  • Participate in internal training sessions and actively develop skills in packet analysis and advanced troubleshooting practices

Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience
  • Relevant education and 3+ years of hands-on experience in network support, system administration, or a similar technical role
  • Networking certifications preferred (e.g., CCNA, CCNP, JNCIE, JNCIP)
  • Foundational understanding of networking concepts such as TCP/IP, HTTP/S, DNS, and SSL/TLS
  • Experience using packet capture tools like Wireshark or tcpdump
  • Exposure to load balancing or ADC platforms
  • Familiarity with cloud environments such as AWS, Azure, OCI or GCP
  • Familiarity or foundational experience with WAF, DDoS protection, or SSLi

AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
A10 Networks is an equal opportunity employer and a VEVRAA federal subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. A10 also complies with all applicable state and local laws governing nondiscrimination in employment.
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Targeted compensation guideline: $115,000 - $120,000. Compensation will vary based on number of factors, including market demand for specific skills, role type, job level, and individual qualifications. Final salary offers are determined by considerations including, but not limited to, subject matter expertise, demonstrated skill level, relevant experience, geographic location, education, certifications, and training.

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