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How much do computer network support specialist jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for computer network support specialist in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What are some common challenges Computer Network Support Specialists face when managing multiple support requests simultaneously?

Computer Network Support Specialists often juggle several support tickets at once, which can be challenging when issues range from minor connectivity problems to critical network outages. Effective prioritization and time management are essential, as urgent incidents must be addressed quickly without neglecting routine maintenance tasks. Clear communication with users and team members helps set expectations and ensures that critical issues are escalated appropriately. Many specialists use ticketing systems and follow established protocols to handle workloads efficiently and maintain high service standards.

What are Computer Network Support Specialists?

Computer Network Support Specialists are IT professionals who help organizations maintain, troubleshoot, and optimize their computer networks. They handle issues related to network connectivity, performance, and security by diagnosing problems and implementing solutions. These specialists may work with both hardware (such as routers and switches) and software, and they often provide technical support to users, ensuring that networks run efficiently and securely. Their work is essential in preventing downtime and maintaining the smooth operation of business communications and data transfer.

What is the difference between Computer Network Support Specialist vs Network Administrator?

AspectComputer Network Support SpecialistNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Job FocusSupporting and troubleshooting network issuesDesigning, implementing, and managing networks
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks

While both roles involve network-related skills, Computer Network Support Specialists primarily focus on troubleshooting, user support, and maintaining existing networks. Network Administrators have a broader scope, including designing, configuring, and managing network infrastructure. The roles often overlap, but Network Administrators typically handle more complex network architecture and planning.

What are the key skills and qualifications needed to thrive as a Computer Network Support Specialist, and why are they important?

To thrive as a Computer Network Support Specialist, you need a solid understanding of networking concepts, troubleshooting, and hardware/software configuration, often supported by an associate’s degree or relevant certifications like CompTIA Network+. Familiarity with network management tools, diagnostic utilities, and operating systems such as Windows and Linux is typically required. Strong problem-solving skills, attention to detail, and effective communication help specialists provide clear technical support and collaborate with users or IT teams. These skills ensure reliable network performance, minimize downtime, and maintain secure, efficient business operations.
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What cities are hiring for Computer Network Support Specialist jobs? Cities with the most Computer Network Support Specialist job openings:
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What job categories do people searching Computer Network Support Specialist jobs look for? The top searched job categories for Computer Network Support Specialist jobs are:
Computer Network Support Specialist jobs near you
Infographic showing various Computer Network Support Specialist job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 5% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.
Computer Network Support Specialist

Computer Network Support Specialist

Scientific Research Corporation

North Charleston, SC

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Computer Network Support Specialist
Location US-SC-North Charleston
ID 2026-10775
Category Network Engineering
Position Type Regular Full-Time
Application Open Date 1/27/2026
Description
    Installing, configuring, and maintaining network systems and components to ensure uninterrupted operations within a DoD environment
  • Performing routine network diagnostics and troubleshooting to promptly resolve connectivity issues and minimize downtime
  • Monitoring network performance metrics, ensuring compliance with operational standards and identifying opportunities for process improvements
  • Providing technical support and guidance to internal teams, ensuring adherence to security protocols and system configurations
  • Maintaining detailed documentation of network infrastructure, including system configurations, maintenance logs, and troubleshooting procedures

FILLING THIS POSITION IS CONTINGENT UPON FUNDING

#LI-TF1

Requirements
  • Six plus years experience in a computer network support specialist role
  • One plus years experience must be with communication systems, networks, or technologies
  • Associate's Degree in a related field
  • Demonstrated ability to install, configure, and maintain network hardware and software in accordance with prescribed DoD operational requirements
  • Proficient in performing routine diagnostics, troubleshooting network anomalies, and restoring service levels expeditiously
  • Adept at monitoring network performance and employing corrective measures to ensure consistent and secure communications
  • Possess an Active DoD Secret Security Clearance
Desired Skills
  • Familiarity with advanced network troubleshooting and diagnostic tools (e.g., Wireshark, SolarWinds) to support proactive system management
  • Proven experience with network infrastructure projects involving vendor equipment from leading manufacturers (e.g., Cisco, Juniper)
  • Demonstrated customer service orientation with strong communication skills to facilitate effective end-user support and cross-functional collaboration
  • Exposure to ITIL framework and change management processes, enhancing overall service delivery and operational efficiency
Clearance Information

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL

Travel Requirements
  • To be determined
About Us

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

EEO

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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