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Computer Network Support Specialist Jobs (NOW HIRING)

Amazon

Network Support Specialist, eero CS

Boise, ID

We are seeking a Network Support Specialist to provide exceptional customer support (via phone ... Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not ...

Amazon

Network Support Specialist, eero CS

Boise, ID · On-site

We are seeking a Network Support Specialist to provide exceptional customer support (via phone ... Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not ...

Lukos

Network Support Specialist

Tampa, FL · On-site

Network Support Specialist Please note: This position is contingent upon the award of a contract ... and computer (C4) policy advocacy to CENTCOM Communications (CCJ6) and HQMC agencies. The G-6 ...

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Computer Network Support Specialist information

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$13

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How much do computer network support specialist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for computer network support specialist in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What is a computer network support specialist?

Computer Network Support Specialists are IT professionals who help organizations maintain, troubleshoot, and optimize their computer networks. They handle issues related to network connectivity, performance, and security by diagnosing problems and implementing solutions. These specialists may work with both hardware (such as routers and switches) and software, and they often provide technical support to users, ensuring that networks run efficiently and securely. Their work is essential in preventing downtime and maintaining the smooth operation of business communications and data transfer.

What are the key skills and qualifications needed to thrive as a computer network support specialist?

To thrive as a Computer Network Support Specialist, you need a solid understanding of networking concepts, troubleshooting, and hardware/software configuration, often supported by an associate’s degree or relevant certifications like CompTIA Network+. Familiarity with network management tools, diagnostic utilities, and operating systems such as Windows and Linux is typically required. Strong problem-solving skills, attention to detail, and effective communication help specialists provide clear technical support and collaborate with users or IT teams. These skills ensure reliable network performance, minimize downtime, and maintain secure, efficient business operations.

What are some common challenges computer network support specialists face when managing multiple support requests simultaneously?

Computer Network Support Specialists often juggle several support tickets at once, which can be challenging when issues range from minor connectivity problems to critical network outages. Effective prioritization and time management are essential, as urgent incidents must be addressed quickly without neglecting routine maintenance tasks. Clear communication with users and team members helps set expectations and ensures that critical issues are escalated appropriately. Many specialists use ticketing systems and follow established protocols to handle workloads efficiently and maintain high service standards.

What is the difference between Computer Network Support Specialist vs Network Administrator?

AspectComputer Network Support SpecialistNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Job FocusSupporting and troubleshooting network issuesDesigning, implementing, and managing networks
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks

While both roles involve network-related skills, Computer Network Support Specialists primarily focus on troubleshooting, user support, and maintaining existing networks. Network Administrators have a broader scope, including designing, configuring, and managing network infrastructure. The roles often overlap, but Network Administrators typically handle more complex network architecture and planning.

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Computer Network Support Specialist jobs near you
Infographic showing various Computer Network Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

Computer Network Support Specialist

Seneca Holdings

Kansas City, MO • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 14 days ago

Job description

White Pine Innovations is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.
The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
White Pine Innovations is seeking a Computer Network Support Specialist (Tier 1) to support our government client in Kansas City, MO. The Computer and Information Systems Manager will provide data center IT support in a 24x7x365 environment and second-tier support to end users for either server, or mainframe applications or hardware. They are also responsible for interacting with network services, software systems engineering, and/or application development to restore service and/or identify and correct core problems.
Essential Duties and Responsibilities:
  • Provide Tier II support
  • Perform Production Control duties using state of the art scheduling packages
  • Perform System Administration duties in a mainframe and midrange environment.
  • Manage and perform the steps/actions required in the Remedy ticketing system.
  • Maintain current and high level of technical skill in field of expertise.
  • Perform and/or oversee security of the data center and escorting of personnel to designated areas of the computer room.
  • Complete all daily logs and journals associated with maintaining computer room security and control; shift turnover information and daily activity notes.
  • Support Disaster Recovery (DR) exercises
  • Ensure customer satisfaction through the resolution of all issues and problems reported
  • Report, document and escalate customer contacts; regarding issues, problems, and information given.
  • Perform research and/or analysis on constantly changing or atypical administrative and/or program-related IT issues or problems, such as needed for regularly changing organizational requirements.
  • Determines pertinent issues and collects relevant information from a wide variety of sources.
  • Obtain successful results through research of IT information, development of ideas/concepts, and application of problem solutions on large and small-scale servers.
  • Develop and present written/oral presentations for the recommendation of changes and solutions to programs or procedures
  • Plan and coordinate maintenance and upgrades in support of NITC Infrastructure and customers.
  • Optimize the functionality of networks and systems and reallocate system resources.
  • Diagnose and recover failed systems and applications individually or with assistance from higher level or application matter experts.
  • Perform research in the development of useful business requirements.
  • Execute and modify jobs /programs through the use of multiple scheduling packages.
  • Routinely performs a variety of Computer Operations functions such as system IPL's/Reboots, Backups, Configuration Modifications, troubleshoot failures, recycle applications, initiate and perform production scheduling functions. Research and resolve environmental and facilities power issues within the prescribed timeframes provided by the facilities team.
  • Fill out and complete the logs required during the daily security checks.
  • Participating in a minimum of quarterly training on the starting of generators manually and switching PDU's from the loss power source to the available power source is considered a routine function to be performed successfully with no infractions.
  • Demonstrate capable skills required to perform duties that are critical to maintaining a stable infrastructure and customer access.
  • Other duties as assigned

Desired Qualifications:
  • Bachelor's degree in computer science field or an Associate's degree technology field and 2+ years' experience in a similar position.
  • 5+ years' experience in data center support related field.
  • Ability to perform system administration for Linux, Windows and Mainframe systems.
  • Knowledge of networks, switches and other peripherals.
  • Knowledge of storage appliances, data base and applications servers.
  • Demonstrated successful project management skills.
  • Requires ITIL Foundations V3 certification within 90 days of hire.

Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

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