ZipRecruiter

Log In

1

Computer Network Support Specialist Jobs in Portland, OR

Levata

Support Specialist

Portland, OR · On-site

Description Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in ... Basic understanding of networking concepts (e.g., Wi-Fi, IP settings, device connectivity)

Levata

Support Specialist

Portland, OR · On-site

Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your ... Basic understanding of networking concepts (e.g., Wi-Fi, IP settings, device connectivity)

Levata

Support Specialist

Portland, OR · On-site

$45K - $50K/yr

Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your ... Basic understanding of networking concepts (e.g., Wi-Fi, IP settings, device connectivity)

Barcodes, Inc.

Support Specialist

Portland, OR · On-site

$45K - $50K/yr

Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your ... Basic understanding of networking concepts (e.g., Wi-Fi, IP settings, device connectivity)

ESS Education

Support Specialist

Hillsboro, OR

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Substitute Support Specialist provides operational and administrative support to the Operations ... Close vision may be required for computer and detail-oriented work. Work is typically performed in ...

The Management Group

IT Support Specialist

Vancouver, WA · On-site

$25 - $32/hr

IT Support Specialist Location: Vancouver, WA Pay: $25 $32 per hour The Management Group is hiring ... Basic Active Directory and networking knowledge * Strong communication and customer-service skills

edgefi

IT Support Specialist

Vancouver, WA

$50K - $60K/yr

  • Medical

  • Retirement

  • PTO

Job OpeningIT SYSTEMS SUPPORT Specialist - TIER 1 (In-person position) About Us At edgefi , we ... This role offers hands-on exposure to Microsoft 365, networking, endpoint management, and security ...

edgefi

IT Support Specialist

Vancouver, WA · On-site

$50K - $60K/yr

  • Medical

  • Retirement

  • PTO

Job OpeningIT SYSTEMS SUPPORT Specialist TIER 1 (In-person position) About Us At edgefi , we ... This role offers hands-on exposure to Microsoft 365, networking, endpoint management, and security ...

next page

Showing results 1-20

All JobsComputer Network Support Specialist JobsComputer Network Support Specialist Jobs in Portland, OR

Computer Network Support Specialist information

See Portland, OR salary details

$14

$30

$46

How much do computer network support specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for computer network support specialist in Portland, OR is $30.34, according to ZipRecruiter salary data. Most workers in this role earn between $22.93 and $36.20 per hour, depending on experience, location, and employer.

What is a computer network support specialist?

Computer Network Support Specialists are IT professionals who help organizations maintain, troubleshoot, and optimize their computer networks. They handle issues related to network connectivity, performance, and security by diagnosing problems and implementing solutions. These specialists may work with both hardware (such as routers and switches) and software, and they often provide technical support to users, ensuring that networks run efficiently and securely. Their work is essential in preventing downtime and maintaining the smooth operation of business communications and data transfer.

What are the key skills and qualifications needed to thrive as a computer network support specialist?

To thrive as a Computer Network Support Specialist, you need a solid understanding of networking concepts, troubleshooting, and hardware/software configuration, often supported by an associate’s degree or relevant certifications like CompTIA Network+. Familiarity with network management tools, diagnostic utilities, and operating systems such as Windows and Linux is typically required. Strong problem-solving skills, attention to detail, and effective communication help specialists provide clear technical support and collaborate with users or IT teams. These skills ensure reliable network performance, minimize downtime, and maintain secure, efficient business operations.

What are some common challenges computer network support specialists face when managing multiple support requests simultaneously?

Computer Network Support Specialists often juggle several support tickets at once, which can be challenging when issues range from minor connectivity problems to critical network outages. Effective prioritization and time management are essential, as urgent incidents must be addressed quickly without neglecting routine maintenance tasks. Clear communication with users and team members helps set expectations and ensures that critical issues are escalated appropriately. Many specialists use ticketing systems and follow established protocols to handle workloads efficiently and maintain high service standards.

What is the difference between Computer Network Support Specialist vs Network Administrator?

AspectComputer Network Support SpecialistNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Job FocusSupporting and troubleshooting network issuesDesigning, implementing, and managing networks
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks

While both roles involve network-related skills, Computer Network Support Specialists primarily focus on troubleshooting, user support, and maintaining existing networks. Network Administrators have a broader scope, including designing, configuring, and managing network infrastructure. The roles often overlap, but Network Administrators typically handle more complex network architecture and planning.

What are popular job titles related to Computer Network Support Specialist jobs in Portland, OR?

For Computer Network Support Specialist jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Computer Network Support Specialist jobs in Portland, OR look for?

The top searched job categories for Computer Network Support Specialist jobs in Portland, OR are:

Computer Network Support Specialist jobs near you
Infographic showing various Computer Network Support Specialist job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,099 per year, or $30.3 per hour.

Computer Support Specialist II

ASM Research

Portland, OR • On-site

Full-time

Re-posted 25 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

32nd of 224 rated it services

Job description

General Summary
Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone or in person for a wide variety of hardware, software and site-specific applications in an enterprise environment.
Job Responsibilities
  • Resolve or refer IT issues; Solve technical issues in a professional manner or escalate in a timely manner, bringing in other subject matter experts as required.
  • Enter IT problem descriptions into ticketing system and troubleshoot the issue sufficiently to appropriately refer the problem to the correct IT support group.
  • Manage hardware assets and track via asset management applications.
  • Troubleshoot and repair Desktop/Laptop and thin client, printer, and mobile device hardware.
  • Troubleshoot peripheral devices (Printers, Smartphones, Scanners etc.).
  • Understand the IT working environment sufficiently to explain technical issues to a disparate range of technical and non-technical clients.
  • Run various diagnostic programs for troubleshooting or monitoring purposes.
  • Provides support to end users on a variety of moderately complex issues. Responds to telephone calls, email and personnel requests for technical support.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures with minimal direct supervision from the computer support supervisor.
  • Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Refers major hardware or software problems or defective products to vendors, technicians, or next tier for service.
  • Collaborates with team members to resolve information technology issues and implement process improvements.
  • Assists in the development of training materials and procedures, or trains users in the proper use of hardware or software.
  • Ability for light travel and support to offsite locations.

Minimum Qualifications
  • 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position.
  • Possess a working knowledge and progressive experience in a Microsoft computer support
  • Experienced in all facets of troubleshooting and repairing the standard set of peripherals in an enterprise environment
  • Familiar with supporting smartphones and other mobile devices
  • Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction
  • Strong interpersonal communication skills both written and verbal
  • US Citizen able to pass a government background check.
  • Bachelor of Science in Computer/Information Technology or a directly-related field is preferred however not required.

Other Job Specific Skills
  • Must have strong communication skills (written, verbal, and listening) and be able to effectively communicate and grasp technical issues and work with clients.
  • Knowledge of assigned hardware and/or software products required.
  • Requires working knowledge of personal computers and peripherals.
  • Stays up to date technically and applies new knowledge to job.
  • Understands how systems should work and how changes in conditions, operations, and the environment may affect outcomes
  • Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Actively looks for ways to help people in the most efficient manner.
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Understands the implications of new information for both current and future problem-solving and decision-making

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

What ASM Research employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply