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Computer Network Support Specialist Jobs in Virginia

SAIC is seeking a Computer Network Analyst to support a dynamic program with a US Government customer. The role involves applying technical expertise to develop actionable intelligence, analyzing ...

ORA_ON_SITE Description SAIC has an immediate opening for a Computer Network Analyst to support a highly dynamic and growing program with one of our US Government customers. You will be a part of a ...

Computer Network Analyst

Chantilly, VA · On-site

$200K - $240K/yr

Description SAIC has an immediate opening for a Computer Network Analyst to support a highly dynamic and growing program with one of our US Government customers. You will be a part of a large multi ...

Manage and support Unified Communications, including Cisco Call Manager (CUCM), to ensure seamless ... Bachelor's degree in Computer Science, Electrical/Network Engineering, Information Systems, or a ...

Support level duties may include monitoring, installation, modification, testing and servicing of network equipment. This sub family is responsible for overall network engineering support for a broad ...

The Deployed Support Specialist Mid will provide network technical advice and assistance during the ... Provide direct computer and network support to include router, firewall, Intrusion Detection ...

Systems Administrator

Norfolk, VA · On-site

$60K - $65K/yr

May supervise computer user support specialists and computer network support specialists. May administer network security measures; onsite at Norfolk Naval Base, Norfolk, VA. REQUIRED QUALIFICATIONS

The Deployed Support Specialist Mid will provide network technical advice and assistance during the ... Provide direct computer and network support to include router, firewall, Intrusion Detection ...

Systems Administrator

Norfolk, VA · On-site

$60K - $65K/yr

May supervise computer user support specialists and computer network support specialists. May administer network security measures; onsite at Norfolk Naval Base, Norfolk, VA. REQUIRED QUALIFICATIONS

Bachelor's Degree (BA/BS) in Information Technology, Computer Science, Cybersecurity, Network ... Experience supporting enterprise mobile device management (MDM), tactical networking, or ...

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Computer Network Support Specialist information

See Virginia salary details

$13

$28

$43

How much do computer network support specialist jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for computer network support specialist in Virginia is $28.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $33.85 per hour, depending on experience, location, and employer.

What skills do you need to be a computer network specialist?

A computer network support specialist needs strong knowledge of networking protocols, hardware, and software, as well as troubleshooting and problem-solving skills. Familiarity with network security, operating systems, and network management tools is essential, along with relevant certifications like CompTIA Network+ or Cisco CCNA.

What does a network support specialist do?

A network support specialist is responsible for maintaining, troubleshooting, and repairing computer networks within an organization. They configure network hardware and software, monitor network performance, and ensure security protocols are followed, often using tools like network analyzers and firewalls. Strong problem-solving skills and knowledge of networking protocols such as TCP/IP are essential for this role.

What are some common challenges Computer Network Support Specialists face when managing multiple support requests simultaneously?

Computer Network Support Specialists often juggle several support tickets at once, which can be challenging when issues range from minor connectivity problems to critical network outages. Effective prioritization and time management are essential, as urgent incidents must be addressed quickly without neglecting routine maintenance tasks. Clear communication with users and team members helps set expectations and ensures that critical issues are escalated appropriately. Many specialists use ticketing systems and follow established protocols to handle workloads efficiently and maintain high service standards.

What are Computer Network Support Specialists?

Computer Network Support Specialists are IT professionals who help organizations maintain, troubleshoot, and optimize their computer networks. They handle issues related to network connectivity, performance, and security by diagnosing problems and implementing solutions. These specialists may work with both hardware (such as routers and switches) and software, and they often provide technical support to users, ensuring that networks run efficiently and securely. Their work is essential in preventing downtime and maintaining the smooth operation of business communications and data transfer.

What is the difference between Computer Network Support Specialist vs Network Administrator?

AspectComputer Network Support SpecialistNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Job FocusSupporting and troubleshooting network issuesDesigning, implementing, and managing networks
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks

While both roles involve network-related skills, Computer Network Support Specialists primarily focus on troubleshooting, user support, and maintaining existing networks. Network Administrators have a broader scope, including designing, configuring, and managing network infrastructure. The roles often overlap, but Network Administrators typically handle more complex network architecture and planning.

How much do computer support specialists make in the US?

Computer support specialists in the US typically earn a median annual wage of around $55,000, with salaries varying based on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Many support specialists work in IT departments, providing technical assistance and troubleshooting for users and systems.

What is the role of a computer support specialist?

A computer support specialist provides technical assistance to users and organizations by troubleshooting hardware and software issues, installing and configuring systems, and maintaining network connectivity. They often use diagnostic tools and may hold certifications like CompTIA A+ to ensure effective support. Their work environment typically involves helping users in person or remotely to ensure computer systems run smoothly.

What are the key skills and qualifications needed to thrive as a Computer Network Support Specialist, and why are they important?

To thrive as a Computer Network Support Specialist, you need a solid understanding of networking concepts, troubleshooting, and hardware/software configuration, often supported by an associate’s degree or relevant certifications like CompTIA Network+. Familiarity with network management tools, diagnostic utilities, and operating systems such as Windows and Linux is typically required. Strong problem-solving skills, attention to detail, and effective communication help specialists provide clear technical support and collaborate with users or IT teams. These skills ensure reliable network performance, minimize downtime, and maintain secure, efficient business operations.
What are popular job titles related to Computer Network Support Specialist jobs in Virginia? For Computer Network Support Specialist jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Computer Network Support Specialist jobs in Virginia look for? The top searched job categories for Computer Network Support Specialist jobs in Virginia are:
Infographic showing various Computer Network Support Specialist job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $58,988 per year, or $28.4 per hour.
Network/Systems Support Specialist

Network/Systems Support Specialist

Next Step Systems

Centreville, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago


Job description

Network/Systems Support Specialist, Centreville, VA
Initial training period for the Network/Systems Support Specialist would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package.
We are looking for Network/Systems Support Specialist with 4-5 years of experience and are comfortable going to client sites. We are looking for candidates that are ready to move up within 6 to 9 months onto becoming a client consultant.
We are seeking a qualified Tier 1-1.5 Help Desk/Client Analyst professional with helpdesk technician experience that enjoys interacting with clients to solve their IT problems and issues and enjoys working with a team of energetic people. This remote work, conducted from the business office, requires communication with clients, so excellent communication skills are a required. Previous Network/Systems Support Specialist experience in a similar client relationship is required. Company clients will depend on your "cool and calm" demeanor, mixed with a wide range of knowledge in all aspects of technology and is a critical requirement.
Skills for this Network/Systems Support Specialist position can be closer to Tier 1 than Tier 2. Once hired, this candidate will be in the office every day for training. When training is completed, they will work in a hybrid environment with 3 days in the office, 2 days remote from home. Depending on previous experiences, training could last anywhere from 2 months up to 6 months. We are looking for candidates with experience working for MSPs and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows.
Responsibilities:
- IT support relating to technical issues involving Microsoft's core business applications and cloud offerings, as well as virtual environments.
- Troubleshooting workstation, networking, and server issues remotely.
- Manage and support disaster recovery and business continuity solutions.
- Technical support of networking equipment: WAN and LAN connectivity, routers, firewalls, and security.
- Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
- Maintain and create documentation for hardware, applications, and SOP's.
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
- Improve customer service, perception, and satisfaction.
- Ability to work in a team environment and communicate effectively.
- Escalate service or project issues that cannot be completed within agreed service levels.
- Develop in-depth knowledge of the service catalog and how it relates to customer's needs.
- Document internal processes and procedures related to duties and responsibilities.
- Responsible for entering time and expenses.
- Work through project tickets and phases as assigned.
- Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
Qualifications:
- US Citizen and willing to take a drug test and undergo a background check.
- Need Networking experience. Network experience includes knowledge of how networking hardware works for minimizing troubleshooting efforts.
- Need Systems Administrator experience. Systems Administrator experience would entail password resets, administering accounts in active directory and maybe checking / restoring from backups as a tier 1-1.5.
- Professional IT Certifications, such as Microsoft MCP or CompTIA A+ a plus. Company benefits include training for certifications.
- Associates or Bachelor's Degree in a related technical field.
- MSP experience a big plus.
- Experience with Microsoft's full stack of Desktop and Server applications as well as Office 365 and Azure.
- Experience supporting Mac devices a plus.
- Ticketing system such as ConnectWise), VMware, Citrix, imaging, Active Directory.
- Working with applications like AutoCAD and Revit a plus.
- Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Technical awareness: the ability to match resources to technical issues appropriately.
- Service awareness of all organization's key IT services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide IT services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast-moving environment.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Centreville VA Jobs, Network/Systems Support Specialist, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Help Desk, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting
Looking to hire for similar positions in Centreville, VA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Network/Systems Support Specialists for jobs in Centreville, Virginia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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