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Systems Support Engineer Jobs in Virginia (NOW HIRING)

S2Technologies

Tactical Support Engineer (SE) - Mid - Active TS/SCI Primary Duty Location: JEB Little Creek, VA ... Maintain tactical systems/software/devices in serviceable condition with Level I and Level II ...

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How much do systems support engineer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for systems support engineer in Virginia is $42.52, according to ZipRecruiter salary data. Most workers in this role earn between $31.44 and $48.12 per hour, depending on experience, location, and employer.

What are Systems Support Engineers?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a Systems Support Engineer, and why are they important?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries like technology or finance. Executive or lead engineering roles, often requiring management responsibilities and advanced certifications, are also associated with such high compensation levels.

Is systems engineer a high paying job?

Systems Support Engineers typically earn competitive salaries that vary based on experience, location, and industry. They often have specialized skills in troubleshooting, network management, and technical support, which can lead to higher pay as they gain expertise or certifications. Overall, the role can be considered well-paying compared to many entry-level IT positions.

What are some common challenges Systems Support Engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What is a system support engineer?

A systems support engineer is responsible for maintaining, troubleshooting, and resolving issues with computer systems, servers, and network infrastructure. They often work with hardware, software, and tools like remote support software, and may hold certifications such as CompTIA or Microsoft to ensure system reliability and security.

What engineer makes $500,000 a year?

Highly experienced senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with bonuses, stock options, or in high-demand industries like technology or finance. Achieving this level typically requires advanced skills, certifications, and extensive industry experience.
What are the most commonly searched types of Systems Support Engineer jobs in Virginia? The most popular types of Systems Support Engineer jobs in Virginia are:
What are popular job titles related to Systems Support Engineer jobs in Virginia? For Systems Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Systems Support Engineer jobs in Virginia look for? The top searched job categories for Systems Support Engineer jobs in Virginia are:
What are popular job titles related to Systems Support Engineer jobs in VA? For Systems Support Engineer jobs in VA, the most frequently searched job titles are:
Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 4% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $88,450 per year, or $42.5 per hour.

IT Systems & Support Engineer

Trillion Technology Solutions

Reston, VA • On-site

$70K - $80K/yr

Full-time

Posted 21 days ago

Job description

At Trillion Technology Solutions, Inc. (Trillion), we build technology solutions that empower our team to do their best work in support of our clients. We are looking for a versatile, proactive, and sharp IT Systems & Support Engineer to join our team to support our end users, cloud infrastructure, and network environment. If you are someone who enjoys solving a complex desktop issue in one hour and optimizing an AWS/Azure cloud environment or configuring a firewall the next, you will thrive and grow here.

The Role

You will provide top-tier desktop support to our team while managing and securing our hybrid cloud environments (AWS & Azure), overseeing our network infrastructure, day-to-day security operations, and serving as our internal expert for Microsoft 365 and SharePoint. You will be a key point of contact for keeping our systems reliable, secure, and running smoothly.

NOTE: This is a hybrid position. The candidate will need to be local to the DMV area as this hire will need to be in the office as needed.

Key Responsibilities

· Cloud & Infrastructure Management: Administer, maintain, and optimize our cloud infrastructure across both AWS and Azure.

· Desktop & End-User Support: Provide Tier 1/2/3 desktop support for Windows and macOS environments, troubleshooting hardware, software, and peripheral issues.

· M365 & SharePoint Administration: Manage the Office 365 suite, including user provisioning, Exchange Online, Teams, and SharePoint site architecture, permissions, and document libraries.

· Network Operations: Deploy, configure, and maintain network devices (LAN/WAN, firewalls, and VPNs). Ensure high availability and optimal network performance.

· IT Security & Compliance: Implement and monitor security best practices across endpoints, networks, and cloud environments (IAM, MFA, conditional access

policies, and patch management). Monitor systems and respond to security incidents; support endpoint protection, patching, and access controls.

· Documentation: Maintain up-to-date documentation for network diagrams, IT policies, asset management, and standard operating procedures.

· Vendor coordination: Escalate and collaborate with vendors or senior engineers on complex issues.

Required:

· Experience: 3–5 years of experience in an IT Support, Systems Administration, or a related role.

· Cloud Proficiency: Hands-on experience managing resources within both AWS (EC2, S3, IAM) and Azure (Active Directory/Entra ID, Virtual Machines).

· Microsoft Ecosystem Expert: Deep knowledge of Office 365 administration and SharePoint management (including site creation, workflows, and permissions).

· Networking Foundations: Strong understanding of TCP/IP, DNS, DHCP, VLANs, VPNs, and firewall configuration.

· Security Mindset: Familiarity with endpoint security (EDR/Antivirus), identity management, and data loss prevention (DLP) strategies.

· Soft Skills: Excellent problem-solving skills, a customer-centric attitude, and the ability to explain complex technical concepts to non-technical users.

· Other: Ability to work on-site part of the week to support desktop hardware needs.

Preferred:

· Experience administering Microsoft 365 / Azure GCC High (Government Community Cloud) environments, including familiarity with strict compliance controls (NIST SP 800-171, CMMC, or ITAR).

· Certifications such as: AWS SysOps Administrator, Microsoft Certified: Azure Administrator (AZ-104), CompTIA Security+, or CCNA.

· Experience with scripting languages (PowerShell, Bash, or Python) for automation.

· Experience managing MDM solutions (e.g., Microsoft Intune, Jamf).

Trillion is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local law.