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Weekend Technical Support Engineer Remote Jobs in Virginia

Rocket Software

Technical Support Engineer II

Richmond, VA · Remote

$57.50K - $77.63K/yr

The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a ... Remote #LI-JC1 Annual salary range for this position is between $57,500.00 - $77,625.00 gross ...

ATG

Technical Support Analyst

Arlington, VA · Remote

Technical Support Engineer Location: Fully Remote - D.C. Metro Area Employment Type: Full-Time Job Summary The Technical Support Engineer will be required to handle internal and external customer ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site +1

As a Support Engineer, you won't just solve issues-you'll be a vital part of a team that keeps our ... remote support sessions. Your knowledge will guide customers through the implementation and ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site +1

As a Support Engineer, you won't just solve issues-you'll be a vital part of a team that keeps our ... remote support sessions. Your knowledge will guide customers through the implementation and ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

The Remote Support Engineer provides technical assistance to customers and internal users, resolving issues related to hardware, software, and systems, all from a remote location. They troubleshoot ...

QCi

Job Title Solutions Sales Engineer Location: Hoboken, NJ or Remote with Travel Division : Revenue ... Support the sales cycle through technical discovery, demos, solution design, and proposal inputs.

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Weekend Technical Support Engineer Remote information

What is the difference between Weekend Technical Support Engineer Remote vs Weekend Customer Support Specialist Remote?

AspectWeekend Technical Support Engineer RemoteWeekend Customer Support Specialist Remote
Required CredentialsTechnical certifications (e.g., CompTIA, Cisco), technical knowledgeCustomer service skills, basic technical understanding
Work EnvironmentTechnical troubleshooting, remote support toolsCustomer interaction, issue resolution via chat or phone
Employer & Industry UsageIT companies, tech support providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, remote troubleshootingCustomer service, communication skills

The Weekend Technical Support Engineer Remote focuses on technical troubleshooting and resolving complex issues, requiring technical certifications. In contrast, the Weekend Customer Support Specialist Remote emphasizes customer communication and issue resolution, often with less technical certification. Both roles are remote and weekend-based but serve different customer needs within their industries.

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What job categories do people searching Weekend Technical Support Engineer Remote jobs in Virginia look for? The top searched job categories for Weekend Technical Support Engineer Remote jobs in Virginia are:
What cities in Virginia are hiring for Weekend Technical Support Engineer Remote jobs? Cities in Virginia with the most Weekend Technical Support Engineer Remote job openings:
Weekend Technical Support Engineer Remote jobs near you
Infographic showing various Weekend Technical Support Engineer Remote job openings in Virginia as of May 2026, with employment types broken down into 2% As Needed, 68% Full Time, 20% Part Time, 5% Temporary, 3% Contract, and 2% Nights. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution.

Advanced Support Engineer

Fortinet Federal, Inc.

Reston, VA • On-site, Remote

Full-time

Posted 27 days ago

Job description

Job Description
Federal Advanced Support Engineer - Remote
Job Description
As an FFI Advanced Support Engineer, you will be delivering technical support for our US Federal customers. This is a superb opportunity to learn all aspects of Fortinet products in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.
Job Responsibilities
• Collection, analysis, and change recommendations of configuration information
• Collection and analysis of customer network information
• Collection and analysis of packet trace information
• Recommend actions based on analysis
• Customer education (gaps in networking, product knowledge etc)
• Reproduction of customer environments on lab equipment
• Follow up technical cases and manage the right expectation until the closure of the cases
• Work closely and provide direct technical email and phone support to FFI customers
• Develop best practice deployment and troubleshooting methodology documentation.
• Analysis of support request, completion of requests for information and documentation
• Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results
• Participate in an on-call rotation to support FFI customer outside of business hours
Job Skills Required
• Minimum of two years relevant professional experience preferably in the network industry
• Strong network security and routing experiences
• Scripting and Windows server app experience
• Exceptional customer service orientation and strong communications skills
• Proficient with MS Word, PowerPoint, and Excel
• Asset to have Fortinet NSE 4 or 5, CCNA or CCNP
• US Citizenship is required
Educational Requirements
• Bachelors degree and/or relevant experience
About Fortinet and Fortinet Federal
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
Fortinet Federal, Inc., a wholly owned, independently managed and operated subsidiary of Fortinet Inc., is dedicated to delivering modernized and secure infrastructure to the U.S. Government. With more than twenty years of experience and frequent industry recognition for engineering excellence, Fortinet Federal provides advanced infrastructure technology to secure U.S. Government systems, devices, and data worldwide.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at ffi-hr@fortinetfederal.com
Fortinet Federal is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying

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