Columbus, OH · On-site
$54K - $80K/yr
Posting Type Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and ...
Columbus, OH · On-site
$54K - $80K/yr
Posting Type Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and ...
OH · Remote
Remote {#LI-Remote} This role is contributing to the Automation division in the US. You will be ... Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ...
OH · Remote
Remote {#LI-Remote} This role is contributing to the Automation division in the US. You will be ... Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ...
OH · Remote
The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...
New
OH · Remote
The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...
New
Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ... As an International Retailer, occasional evening and/or weekend work may be required during periods ...
Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ... As an International Retailer, occasional evening and/or weekend work may be required during periods ...
Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ... As an International Retailer, occasional evening and/or weekend work may be required during periods ...
Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ... As an International Retailer, occasional evening and/or weekend work may be required during periods ...
Reynoldsburg, OH · On-site
$55K - $63K/yr
Occasional travel and after-hours or weekend support may be required General Responsibilities: * Resolves end-user technical issues and completes assigned IT projects and tasks * Adheres to Help Desk ...
Reynoldsburg, OH · On-site
$55K - $63K/yr
Occasional travel and after-hours or weekend support may be required General Responsibilities: * Resolves end-user technical issues and completes assigned IT projects and tasks * Adheres to Help Desk ...
Reynoldsburg, OH · On-site
$55K - $63K/yr
Occasional travel and after-hours or weekend support may be required General Responsibilities: * Resolves end-user technical issues and completes assigned IT projects and tasks * Adheres to Help Desk ...
Reynoldsburg, OH · On-site
$55K - $63K/yr
Occasional travel and after-hours or weekend support may be required General Responsibilities: * Resolves end-user technical issues and completes assigned IT projects and tasks * Adheres to Help Desk ...
$55K - $63K/yr
Occasional travel and after-hours or weekend support may be required General Responsibilities: * Resolves end-user technical issues and completes assigned IT projects and tasks * Adheres to Help Desk ...
$55K - $63K/yr
Occasional travel and after-hours or weekend support may be required General Responsibilities: * Resolves end-user technical issues and completes assigned IT projects and tasks * Adheres to Help Desk ...
Columbus, OH · On-site
$105.40 - $189.60/hr
We're looking for excellent technical staff to create and support core technology to deliver a ... As a Senior Product Support Engineer, you will be responsible for: * Providing Escalation Support ...
New
Columbus, OH · On-site
$105.40 - $189.60/hr
We're looking for excellent technical staff to create and support core technology to deliver a ... As a Senior Product Support Engineer, you will be responsible for: * Providing Escalation Support ...
New
Columbus, OH · On-site
MacOS Support Engineer Location: Columbus, OH (Onsite) Duration: 12 Months contract Required Skills ... Strong experience providing L2/L3 technical support and resolving escalated incidents. * Hands-on ...
New
Columbus, OH · On-site
MacOS Support Engineer Location: Columbus, OH (Onsite) Duration: 12 Months contract Required Skills ... Strong experience providing L2/L3 technical support and resolving escalated incidents. * Hands-on ...
New
Columbus, OH · On-site
... technical requirements and presentations. * Foundational understanding of the InfoSec team ... Actively works as a change agent to support these initiatives both within the InfoSec team and the ...
Quick apply
Columbus, OH · On-site
... technical requirements and presentations. * Foundational understanding of the InfoSec team ... Actively works as a change agent to support these initiatives both within the InfoSec team and the ...
Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
Quick apply
Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description: Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...
Quick apply
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description: Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...
Columbus, OH · On-site
$24/hr
... and weekend support as needed. • The position requires attention to detail, follow through ... technical support role but not required Company : Welcome to the Veterans Souring Group company ...
Columbus, OH · On-site
$24/hr
... and weekend support as needed. • The position requires attention to detail, follow through ... technical support role but not required Company : Welcome to the Veterans Souring Group company ...
Columbus, OH · On-site
$75 - $110/hr
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and serves as the design authority for the product portfolio of in-service products, which may include ...
Columbus, OH · On-site
$75 - $110/hr
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and serves as the design authority for the product portfolio of in-service products, which may include ...
Delaware, OH · On-site +1
$79K - $102K/yr
The engineer serves as a technical authority across controls logic, control philosophy, system ... support, collaborating closely with cross functional engineering partners and customer teams.
Delaware, OH · On-site +1
$79K - $102K/yr
The engineer serves as a technical authority across controls logic, control philosophy, system ... support, collaborating closely with cross functional engineering partners and customer teams.
As Senior Product Support Engineer, you will serve as the technical authority and product life ... The schedule is flexible rather than based on a fixed number of designated remote days. Because ...
As Senior Product Support Engineer, you will serve as the technical authority and product life ... The schedule is flexible rather than based on a fixed number of designated remote days. Because ...
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend availability . The starting pay for this position is $19.00 per hour . Our Technical Support ...
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend availability . The starting pay for this position is $19.00 per hour . Our Technical Support ...
Hilliard, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend availability . The starting pay for this position is $19.00 per hour . Our Technical Support ...
Quick apply
Hilliard, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend availability . The starting pay for this position is $19.00 per hour . Our Technical Support ...
Columbus, OH · On-site
$85 - $120/hr
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and serves as the design authority for the product portfolio of in-service products, which may include ...
Columbus, OH · On-site
$85 - $120/hr
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and serves as the design authority for the product portfolio of in-service products, which may include ...
$37.5K - $45K
4% of jobs
$45K - $52.4K
12% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.4K - $59.9K
12% of jobs
$59.9K - $67.3K
13% of jobs
The median wage is $73.1K / yr.
$67.3K - $74.8K
12% of jobs
$74.8K - $82.2K
9% of jobs
$82.2K - $89.7K
8% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.1K
9% of jobs
$97.1K - $104.6K
9% of jobs
$104.6K - $112K
4% of jobs
$112K - $119.5K
10% of jobs
$37.5K
$79K
$119.5K
For Weekend Technical Support Engineer Remote jobs, the most frequently searched job titles are:
The top searched job categories for Weekend Technical Support Engineer Remote jobs are:
Cities with the most Weekend Technical Support Engineer Remote job openings:
States with the most job openings for Weekend Technical Support Engineer Remote jobs include:
$54K - $80K/yr
Other
Posted 14 days ago
Posting Type
Remote/Hybrid
Job Overview
The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills.Job Description and Requirements
Your Role in Action: Technical Skills/Responsibilities
Use SQL applications and tools to run basic SQL queries
Respond tocustomerquestions, problems, and work requestson a daily basis
Develop anexpertisein company products and services and the initiative to take an active role in sharing this knowledge with customers
Partner with senior level team members as needed to troubleshoot and resolve customer incidents
Have or develop the experience to capably perform theTechnical Support Specialistposition responsibilities
Policy and Procedure Skills
Followappropriate proceduresfor creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential foraccuratereporting andmaintaininghistorical ticket data
Monitor assigned open tickets, contact customers, and update tickets ona timelybasis
Provide responsive support tocustomers during normal shift hours, when scheduled for early and late shifts, and asidentifiedfor on-call or as requested by management. Early/Late shifts andon-callcould berequired ofthe qualifiedTechnical Support Specialiststaff
Complete all daily tasks and projects
Track time daily
Expectations of the Role
Provide excellent customer service using the communication methodsdesignatedby Relativity
Flexible to work a4x10-hour shift: Saturday, Sunday, Tuesday, Wednesday (9:00 AM - 8:00 PM CST)with a 1-hour meal break, on-call schedule, or othertime framesspecified by management
Able to work an 8/9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding
Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries
Meet identified goalsregardingcustomer service tech support metrics
Commitment to and consistent demonstration of core company values
Your Skills
Customer support experience
Customer-focused and ability to understand expectations
Direct experience supportingcustomers as a primary contact or lead using phone and email
Experience troubleshooting complex issues
SQL and Windows platform experience
Travel 10% of the time
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$54,000 and $80,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Database Management, Documentations, Information Security, Project Management, Requirements Gathering, Software Development, Structured Query Language (SQL), System Implementations, Technical Support, Vendor Management
