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Computer Network Support Specialist Jobs (NOW HIRING)

Amazon

Network Support Specialist, eero CS

Boise, ID · On-site

We are seeking a Network Support Specialist to provide exceptional customer support (via phone ... Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not ...

Lukos

Network Support Specialist

Tampa, FL · On-site

Network Support Specialist Please note: This position is contingent upon the award of a contract ... and computer (C4) policy advocacy to CENTCOM Communications (CCJ6) and HQMC agencies. The G-6 ...

Lukos

Network Support Specialist

Tampa, FL · On-site

Network Support Specialist Please note: This position is contingent upon the award of a contract ... and computer (C4) policy advocacy to CENTCOM Communications (CCJ6) and HQMC agencies. The G-6 ...

Amazon

Network Support Specialist, eero CS

Boise, ID · On-site

We are seeking a Network Support Specialist to provide exceptional customer support (via phone ... Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not ...

Lumos

Network Support Specialist

Our Network Support Specialists are the first line of technical support-playing a key role in ... Demonstrated proficiency using computer, email applications, and Microsoft Office. Other Experience ...

Lumos

OR · On-site

Our Network Support Specialists are the first line of technical support-playing a key role in ... Demonstrated proficiency using computer, email applications, and Microsoft Office. Other Experience ...

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Computer Network Support Specialist information

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How much do computer network support specialist jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for computer network support specialist in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What skills do you need to be a computer network specialist?

A computer network support specialist needs strong knowledge of networking protocols, hardware, and software, as well as troubleshooting and problem-solving skills. Familiarity with network security, operating systems, and network management tools is essential, along with relevant certifications like CompTIA Network+ or Cisco CCNA.

What does a network support specialist do?

A network support specialist is responsible for maintaining, troubleshooting, and repairing computer networks within an organization. They configure network hardware and software, monitor network performance, and ensure security protocols are followed, often using tools like network analyzers and firewalls. Strong problem-solving skills and knowledge of networking protocols such as TCP/IP are essential for this role.

What are some common challenges Computer Network Support Specialists face when managing multiple support requests simultaneously?

Computer Network Support Specialists often juggle several support tickets at once, which can be challenging when issues range from minor connectivity problems to critical network outages. Effective prioritization and time management are essential, as urgent incidents must be addressed quickly without neglecting routine maintenance tasks. Clear communication with users and team members helps set expectations and ensures that critical issues are escalated appropriately. Many specialists use ticketing systems and follow established protocols to handle workloads efficiently and maintain high service standards.

What are Computer Network Support Specialists?

Computer Network Support Specialists are IT professionals who help organizations maintain, troubleshoot, and optimize their computer networks. They handle issues related to network connectivity, performance, and security by diagnosing problems and implementing solutions. These specialists may work with both hardware (such as routers and switches) and software, and they often provide technical support to users, ensuring that networks run efficiently and securely. Their work is essential in preventing downtime and maintaining the smooth operation of business communications and data transfer.

What is the difference between Computer Network Support Specialist vs Network Administrator?

AspectComputer Network Support SpecialistNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Job FocusSupporting and troubleshooting network issuesDesigning, implementing, and managing networks
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks

While both roles involve network-related skills, Computer Network Support Specialists primarily focus on troubleshooting, user support, and maintaining existing networks. Network Administrators have a broader scope, including designing, configuring, and managing network infrastructure. The roles often overlap, but Network Administrators typically handle more complex network architecture and planning.

How much do computer support specialists make in the US?

Computer support specialists in the US typically earn a median annual wage of around $55,000, with salaries varying based on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Many support specialists work in IT departments, providing technical assistance and troubleshooting for users and systems.

What is the role of a computer support specialist?

A computer support specialist provides technical assistance to users and organizations by troubleshooting hardware and software issues, installing and configuring systems, and maintaining network connectivity. They often use diagnostic tools and may hold certifications like CompTIA A+ to ensure effective support. Their work environment typically involves helping users in person or remotely to ensure computer systems run smoothly.

What are the key skills and qualifications needed to thrive as a Computer Network Support Specialist, and why are they important?

To thrive as a Computer Network Support Specialist, you need a solid understanding of networking concepts, troubleshooting, and hardware/software configuration, often supported by an associate’s degree or relevant certifications like CompTIA Network+. Familiarity with network management tools, diagnostic utilities, and operating systems such as Windows and Linux is typically required. Strong problem-solving skills, attention to detail, and effective communication help specialists provide clear technical support and collaborate with users or IT teams. These skills ensure reliable network performance, minimize downtime, and maintain secure, efficient business operations.
More about Computer Network Support Specialist jobs
What cities are hiring for Computer Network Support Specialist jobs? Cities with the most Computer Network Support Specialist job openings:
What states have the most Computer Network Support Specialist jobs? States with the most job openings for Computer Network Support Specialist jobs include:
What job categories do people searching Computer Network Support Specialist jobs look for? The top searched job categories for Computer Network Support Specialist jobs are:
Computer Network Support Specialist jobs near you
Infographic showing various Computer Network Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.
Network Support Specialist, eero CS

Network Support Specialist, eero CS

Amazon

Boise, ID • On-site

Full-time

Posted 5 hours ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,972 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start.

We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools

This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Network Support Specialist, you will:
- Provide frontline technical support to customers via phone and email
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
Work Location:
- This position requires on-site attendance during assigned shifts at our Boise, Idaho office.
- Candidates must currently reside in Idaho or have confirmed relocation plans to the area.
A day in the life
As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You'll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries.

What Amazon employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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