ZipRecruiter

Log In

1

Computer Network Support Specialist Jobs (NOW HIRING)

Point Broadband

Network Support Specialist

Network Support Specialist Remote, but successful candidate MUST live within a state in which Point Broadband Operates (AL, FL, GA, IL, KS, MD, MI, NY, OH, TN, TX, and VA) #LI-remote Summary: This ...

C Spire

Network Support Specialist I

Birmingham, AL · On-site

As a Network Support Specialist II, you will be part of a dynamic team that manages and supports ... An Associate's degree in Computer Science or a related field. * CCENT or similar industry ...

C Spire

Network Support Specialist I

Ridgeland, MS · On-site

As a Network Support Specialist II, you will be part of a dynamic team that manages and supports ... An Associate's degree in Computer Science or a related field. * CCENT or similar industry ...

next page

Showing results 1-20

All JobsComputer Network Support Specialist Jobs

Computer Network Support Specialist information

See salary details

$13

$28

$43

How much do computer network support specialist jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for computer network support specialist in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What are some common challenges Computer Network Support Specialists face when managing multiple support requests simultaneously?

Computer Network Support Specialists often juggle several support tickets at once, which can be challenging when issues range from minor connectivity problems to critical network outages. Effective prioritization and time management are essential, as urgent incidents must be addressed quickly without neglecting routine maintenance tasks. Clear communication with users and team members helps set expectations and ensures that critical issues are escalated appropriately. Many specialists use ticketing systems and follow established protocols to handle workloads efficiently and maintain high service standards.

What are Computer Network Support Specialists?

Computer Network Support Specialists are IT professionals who help organizations maintain, troubleshoot, and optimize their computer networks. They handle issues related to network connectivity, performance, and security by diagnosing problems and implementing solutions. These specialists may work with both hardware (such as routers and switches) and software, and they often provide technical support to users, ensuring that networks run efficiently and securely. Their work is essential in preventing downtime and maintaining the smooth operation of business communications and data transfer.

What is the difference between Computer Network Support Specialist vs Network Administrator?

AspectComputer Network Support SpecialistNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Job FocusSupporting and troubleshooting network issuesDesigning, implementing, and managing networks
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks

While both roles involve network-related skills, Computer Network Support Specialists primarily focus on troubleshooting, user support, and maintaining existing networks. Network Administrators have a broader scope, including designing, configuring, and managing network infrastructure. The roles often overlap, but Network Administrators typically handle more complex network architecture and planning.

What are the key skills and qualifications needed to thrive as a Computer Network Support Specialist, and why are they important?

To thrive as a Computer Network Support Specialist, you need a solid understanding of networking concepts, troubleshooting, and hardware/software configuration, often supported by an associate’s degree or relevant certifications like CompTIA Network+. Familiarity with network management tools, diagnostic utilities, and operating systems such as Windows and Linux is typically required. Strong problem-solving skills, attention to detail, and effective communication help specialists provide clear technical support and collaborate with users or IT teams. These skills ensure reliable network performance, minimize downtime, and maintain secure, efficient business operations.
More about Computer Network Support Specialist jobs
What cities are hiring for Computer Network Support Specialist jobs? Cities with the most Computer Network Support Specialist job openings:
What states have the most Computer Network Support Specialist jobs? States with the most job openings for Computer Network Support Specialist jobs include:
What job categories do people searching Computer Network Support Specialist jobs look for? The top searched job categories for Computer Network Support Specialist jobs are:
Computer Network Support Specialist jobs near you
Infographic showing various Computer Network Support Specialist job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 5% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.
Network Support Specialist

Network Support Specialist

Fusion Digital

East Rochester, NY

Full-time

Posted 12 days ago

Job description

Company Description

Fusion Digital's IT Services group does more than sell products - we design and implement end-to-end IT solutions. Our IT Services group helps clients define the optimized business processes that work for their specific needs. At Fusion Digital, we won't just provide IT solutions - we educate and create custom technology solutions.
Our Technical Service team is dedicated to making sure our customized IT solutions work for our clients. We provide the value our clients expect by properly designing and implementing all of their IT solutions and standing behind our solutions with ongoing technical support.

Job Description

Due to the rapid growth of our IT Services group, we're adding a Network Support Specialist to our team.  We work with a variety of small to mid-sized organizations throughout Western NY and PA, including municipalities, libraries, and those in the hospitality and construction industries just to name a few.  In this position, the Network Support Specialist will handle third-tier support of service requests from our clients.

Essential Functions:

  • IT Support relating to technical issues involving Microsoft's core business applications and operating systems.
  • Support virtual environments using VMware and Hyper-V
  • Support of disaster recovery solutions.
  • Technical support at the network level: LAN connectivity, routers, firewalls, Server Operating Systems, and security.
Qualifications
  • 2 or 4-year degree - OR - relevant experience in IT support field
  • 2 years of IT support or related technical experience
  • Technical awareness: ability to match resources to technical issues appropriately
  • Advanced understanding of operating systems, business applications, cloud products, and network systems
  • Understand basics of Microsoft Active Directory
  • Have a working knowledge of NTF permissions, file sharing, and IPV4 subnetting
  • Understanding of Microsoft Office programs including Office 365 deployment
  • In-depth understanding of desktop operating systems Windows 7 and 10
Additional Information

Not only do we want you to have solid technical skills and an understanding of how technology is used to provide services, we also want great interpersonal skills.  You'll be working directly with our clients, so excellent customer service along with those interpersonal skills, is important!  Since we're also a small company, you'll be expected to be able to prioritize multiple tasks - using your autonomy and judgment - and adapt to changes quickly.

With that said, we can offer you a competitive salary, performance-based incentives and generous bonus levels.  Because we're the fastest growing division of Fusion Digital, we can also provide you with room for advancement and development as an IT professional.  And we think our Director of IT Services is pretty great to work with too!

PLEASE NOTE:  We are not able to provide F-1 or H1-B sponsorship

Apply