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Network Support Technician Jobs (NOW HIRING)

Apex Informatics

Network Support Technician

Bartow, FL · On-site

Network Support Technician Location: Brlow, FL Key Responsibilities * Monitor, configure, maintain, and optimize enterprise network infrastructure including Aruba switches, wireless access points ...

KDDI America

Network Support Technician

Los Angeles, CA · On-site

$21.64/hr

Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services ...

ManTech

Network Support Technician

Bremerton, WA

$65K - $107K/yr

MANTECH seeks a motivated, career and customer-oriented Network Support Technician to join our team at the Puget Sound Naval Shipyard in Bremerton, WA . This is an on-site position. Help protect our ...

KDDI America

Network Support Technician

Los Angeles, CA · On-site

$21.64/hr

Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services ...

GCI

Lead Network Support Technician

Anchorage, AK

Candidates must reside within 50 miles of Anchorage, Alaska GCI's Network Support Technician Lead will provide initial exceptional network technical support to customers experiencing technical events ...

GCI

Lead Network Support Technician

Anchorage, AK · On-site +1

Candidates must reside within 50 miles of Anchorage, Alaska GCI's Network Support Technician Lead will provide initial exceptional network technical support to customers experiencing technical events ...

ALLO Fiber

Network Support Technician

Lincoln, NE · On-site

The primary function is to perform escalated network repair, execute tactical projects, and own overall network troubleshooting on issues referred by the General Squad or from other sources.

ALLO Fiber

Network Support Technician

Mission, KS · On-site

The primary function is to perform escalated network repair, execute tactical projects, and own overall network troubleshooting on issues referred by the General Squad or from other sources.

Inserso

Network Support Technician (Temp)

Phoenix, AZ · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

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Network Support Technician information

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How much do network support technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for network support technician in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What is a network support technician?

Network Support Technicians are IT professionals who install, maintain, and troubleshoot computer networks within an organization. They ensure that network systems, such as local area networks (LANs), wide area networks (WANs), and other data communication systems, run efficiently and securely. These technicians monitor network performance, resolve connectivity issues, and provide technical support to users. Their role is essential in keeping an organization's communication and data exchange smooth and reliable.

What does a network support technician do?

The role of a network support technician is to provide routine IT maintenance, help clients install and configure new network software and hardware, and troubleshoot issues related to those systems or software. During the installation or repair process, you follow the directions for a network as laid out by a network engineer, ensure that the installation of the network was done properly, and address any issues with the installation. A network support technician typically works under a supervisor, such as a network administrator or a networks engineer.

What skills and qualifications are needed to be a network support technician?

To thrive as a Network Support Technician, you need a solid understanding of networking fundamentals, troubleshooting, and hardware/software support, often backed by a degree in IT or a related field. Familiarity with network monitoring tools, operating systems, and industry certifications such as CompTIA Network+ or Cisco CCNA is highly valued. Strong communication, analytical thinking, and attention to detail help you excel in diagnosing problems and supporting users. These skills ensure network reliability, minimize downtime, and deliver prompt technical assistance to maintain business operations.

What are common challenges faced by network support technicians, and how can they be overcome?

Network Support Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing multiple service requests simultaneously, and keeping up with rapidly evolving network technologies. To overcome these challenges, it's important to stay organized, continuously update your technical knowledge, and develop strong problem-solving skills. Collaborating closely with other IT team members and maintaining clear communication with end-users also helps ensure efficient resolution of network problems and a positive work environment.

What is the difference between Network Support Technician vs Help Desk Technician?

AspectNetwork Support TechnicianHelp Desk Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentNetwork infrastructure, troubleshooting network issuesEnd-user support, software/hardware troubleshooting
Employer & Industry UsageIT departments, telecom companies, data centersCorporate, retail, healthcare, and service industries

While both roles support IT infrastructure, Network Support Technicians focus on maintaining and troubleshooting network systems, whereas Help Desk Technicians primarily assist end-users with hardware and software issues. The roles often overlap but differ in technical scope and daily tasks.

Are network support technicians in demand?

Network support technicians are in demand due to ongoing growth in IT infrastructure and cybersecurity needs. They are essential for maintaining network performance, troubleshooting issues, and supporting organizational technology, often requiring certifications like CompTIA Network+ or Cisco CCNA.

How much do network support technicians earn?

Network support technicians typically earn a median annual salary of around $55,000 to $65,000, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA Network+ or Cisco CCNA can earn higher salaries. Salaries can also vary based on the complexity of the network environments they support and the industry they work in.
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Network Support Technician jobs near you
Infographic showing various Network Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,870 per year, or $26.4 per hour.

Network Support Technician

Apex Informatics

Bartow, FL • On-site

Other

Re-posted 6 days ago

Job description

Title: Network Support Technician
Location: Brlow, FL
Job Description:
Key Responsibilities
  • Monitor, configure, maintain, and optimize enterprise network infrastructure including Aruba switches, wireless access points, cabling, and supporting systems to ensure availability, performance, and standards compliance.
  • Install, configure, maintain, and support physical servers used for network and infrastructure services, including hardware lifecycle management and redundancy validation.
  • Administer virtual server environments (Hyper-V and HCI), including provisioning, maintenance, performance monitoring, and high-availability configurations.
  • Serve as a Tier 3 escalation resource to diagnose, troubleshoot, and restore down or degraded network devices and services within established response time expectations.
  • Design, implement, and validate secure access controls, file server permissions, DFS configurations, and group-based ACLs in accordance with least-privilege and security standards.
  • Monitors network-related incidents and requests escalated from the Service Desk and resolves assigned tickets involving network and infrastructure systems.
  • Documents network troubleshooting activities, configurations, and resolutions in accordance with departmental documentation standards.
  • Identifies, analyzes, and resolves network and infrastructure issues using advanced troubleshooting tools, logs, and collaborative problem-solving techniques.
  • Provides professional customer service by communicating status, impacts, and resolution details related to network and infrastructure incidents.
  • Performs advanced network troubleshooting to determine root cause of outages, performance degradation, or configuration issues.
  • Installs, configures, and supports network infrastructure devices, including switches, wireless access points, firewalls, and related systems, following enterprise standards.
  • Collaborates with other IT teams to resolve issues that span network, server, and application responsibilities as needed.
  • Provides technical guidance and knowledge transfer to other technicians related to network infrastructure, configurations, and troubleshooting practices.
  • Supports and troubleshoots network-connected devices and services in coordination with other technicians and infrastructure teams.
  • Participates in network and infrastructure projects, such as network refreshes, wireless upgrades, server replacements, and technology modernization initiatives.
  • Supports network-dependent systems and services, ensuring connectivity, performance, and compatibility with enterprise applications and platforms.
  • Provides technical input and factual analysis to support team decision-making and infrastructure planning efforts.
  • Develops and maintains detailed network documentation, including diagrams, configurations, installation procedures, and troubleshooting guides.
  • Coordinates vendor support and service calls for network hardware and infrastructure components, including warranty and non-warranty repairs.
  • Maintains accurate records of network incidents, repairs, and vendor interactions related to infrastructure maintenance.
  • Installs, maintains, and supports specialized network or infrastructure-related software and services as assigned.
  • Evaluates, tests, and recommends network technologies and solutions, including hardware and software, to improve reliability and performance.
  • Assists with the configuration, troubleshooting, and support of network connectivity, including switches, VLANs, and wireless access.
  • Perform other related duties as assigned.
  • Ability to lift up to 50 lbs and stoop, climb / climb a ladder, squat, push, crawl, and bend in all types of weather.

Required Qualifications
  • Minimum of 2 years of experience.

Work Environment
  • Flexibility to work hours between 7:00 AM & 6:00 PM Monday - Friday, either on a rotation or as part of a regular and on call work schedule.
  • Teleworking is not authorized for this position.

Education / Experience
  • Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field.
  • One year of relevant work experience may be substituted for each year of required education.
    • Example: AS Degree in Computer Science and two years of relevant work experience.

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