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Network Operations Technician Jobs (NOW HIRING)

SpaceX

Manager, Network Operations Center

Hawthorne, CA

$170K - $225K/yr

Lead teams of network administrators, engineers, analysts, and technicians to develop, implement, and scale Network Operations processes and tools across SpaceX * Oversee the Network Operations ...

SpaceX

Manager, Network Operations Center

Hawthorne, CA · On-site

$170K - $225K/yr

Lead teams of network administrators, engineers, analysts, and technicians to develop, implement, and scale Network Operations processes and tools across SpaceX * Oversee the Network Operations ...

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How much do network operations technician jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for network operations technician in the United States is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $30.05 per hour, depending on experience, location, and employer.

What are Network Operations Technicians?

Network Operations Technicians are IT professionals responsible for monitoring, maintaining, and troubleshooting computer networks to ensure optimal performance and reliability. They work in network operations centers (NOCs) where they detect and resolve network issues, manage network equipment, and support the implementation of upgrades or changes. Their role is crucial for minimizing downtime, protecting network security, and ensuring seamless connectivity for organizations. Network Operations Technicians typically work with routers, switches, firewalls, and other networking hardware, and often provide technical support to other IT staff or end users.

What are the key skills and qualifications needed to thrive as a Network Operations Technician, and why are they important?

To thrive as a Network Operations Technician, you need a solid understanding of networking fundamentals, troubleshooting, and network protocols, typically supported by a relevant associate or bachelor’s degree. Familiarity with network monitoring tools, ticketing systems, and industry certifications like CompTIA Network+ or Cisco CCNA is highly beneficial. Strong analytical thinking, attention to detail, and effective communication skills help you quickly resolve issues and collaborate with team members. These competencies are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth IT operations.

What is the difference between Network Operations Technician vs Network Support Specialist?

AspectNetwork Operations TechnicianNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, network operations centers, field sitesHelp desks, remote support, client sites
Employer & Industry UsageTelecom, ISPs, large enterprisesIT service providers, corporate IT departments

Both roles require similar certifications and often work in network environments, but Network Operations Technicians typically focus on maintaining and monitoring network infrastructure in data centers or field sites, while Network Support Specialists handle troubleshooting and support for end-users or clients remotely or on-site.

How does a Network Operations Technician typically collaborate with other IT teams during incident resolution?

Network Operations Technicians often work closely with systems administrators, security teams, and support staff to quickly diagnose and resolve network issues. During incidents, they may coordinate troubleshooting steps, share real-time updates, and escalate complex problems to specialized engineers if needed. Clear communication and documentation are essential, as is the ability to work efficiently under pressure to restore services and minimize downtime. This collaborative approach ensures that network reliability and organizational productivity are maintained.
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Network Operations Technician jobs near you
Infographic showing various Network Operations Technician job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 62% Full Time, 31% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,796 per year, or $26.8 per hour.

Network Operations Lead

Computer World Services

Ashburn, VA

Full-time

Posted 13 days ago

Job description

CWS seeks a Network Operations Lead to lead the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract operational teams. The Network Operations Lead leads the NOC operational teams responsible for maintaining continuous network availability, performance, and reliability across the CBP enterprise, which includes services provided across geographically dispersed sites.
Duties & Responsibilities
  • Oversee day-to-day NOC operations, ensuring 24x7x365 coverage.
  • Direct monitoring, troubleshooting, and performance optimization for LAN/WAN/WLAN infrastructure.
  • Supervise NOC technicians and ensure SOP compliance.
  • Coordinate scheduled maintenance, patching, and system upgrades.
  • Interface with CBP government leads for operational updates and escalations.
Required Qualifications
  • Bachelor's in technical or engineering field.
  • 10+ years in enterprise network administration.
  • Proven experience with routers, switches, firewalls, and load balancers.
  • Expertise with network monitoring and ticketing systems.
Preferred Qualifications
  • CCNP/CCIE or ITIL v3 certification.
  • DHS or Federal NOC experience.
Place of Performance
  • Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).
Clearance
  • Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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