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Network Operations Center Noc Associate Jobs in Tennessee

CoreCivic

System Analyst SOC-NOC I

Brentwood, TN

The System Analyst Security Operations Center/Network Operations Center (SOC/NOC) I provides first point of contact for monitoring, troubleshooting users' requests and responding to basic security ...

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MTI

Security Operations Center Manager

Nashville, TN · On-site

... administration, networking, and security. This individual will need to be self-motivated and ... NOC/SOC solutions, and experience implementing it Technical certifications from GIAC, SANS ...

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Network Operations Center Noc Associate information

What are the typical challenges faced by a Network Operations Center (NOC) Associate, and how can they be managed effectively?

NOC Associates often face challenges such as monitoring multiple network systems simultaneously, responding quickly to outages or performance issues, and balancing routine tasks with urgent incidents. To manage these challenges, it's important to develop strong multitasking skills, stay organized, and utilize monitoring tools effectively. Collaborating closely with team members and following established escalation procedures also helps ensure that issues are resolved promptly, minimizing downtime and maintaining network reliability.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Associate, and why are they important?

To thrive as a Network Operations Center (NOC) Associate, you need a solid understanding of networking fundamentals, incident response, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Cisco products, as well as certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Strong analytical thinking, attention to detail, and effective communication set top performers apart in this role. These skills are crucial for ensuring network uptime, quickly resolving incidents, and maintaining seamless IT operations.

What does a Network Operations Center (NOC) Associate do?

A Network Operations Center (NOC) Associate is responsible for monitoring, managing, and maintaining an organization’s network and IT infrastructure. They detect and troubleshoot network issues, respond to outages, escalate problems when necessary, and ensure optimal network performance. NOC Associates also generate reports, document incidents, and may perform routine maintenance tasks. Their work is critical in ensuring that networks remain secure, reliable, and efficient at all times.
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Network Operations Center Noc Associate jobs near you

NOC Service Desk Support

Whopper Technologies

Memphis, TN • On-site

Contractor

Re-posted 26 days ago

Job description

Job Title: NOC Service Desk Support (3rd Shift – Midnight to 8am)
Location: onsite in Memphis, TN
Estimated Duration: Long term contract
Work authorization: any (candidate must be authorized to work in USA)
 
Job Description:
Provide after-hours Service Desk support and perform Network Operations Center functions.

Responsibilities

  • Monitor completion of daily job schedules, including Appworx / AppManager jobs supporting Customer Information Systems, Oracle E-Business Suite, and other applications.

  • Monitor infrastructure health using tools such as SolarWinds, Lansweeper, Nagios, and Splunk.

  • Oversee a wide range of information and network systems including telecommunications circuits, LAN/WAN environments, routers, switches, firewalls, servers, storage, backups, operating systems, and core applications.

  • Perform routine systems testing and operational tasks such as patch installation, network connectivity checks, and script execution.

  • Respond promptly to incidents, outages, and performance alerts.

  • Troubleshoot and provide first-level support for PCs, laptops, printers, software, applications, and peripheral hardware.

  • Log all issues in the Business Manager problem tracking system.

  • Escalate issues to second-level support staff when necessary.

  • Deliver professional and courteous service to all individuals contacting or visiting the Service Desk.

Requirements

  • Minimum of 2 years’ experience in Computer Operations or a Network Operations Center (NOC).

  • Minimum of 2 years’ help desk or service desk experience.

  • At least 1 year of hands-on experience working with networking equipment.

  • At least 2 years of Windows Server administration experience (Windows 2012, 2016, 2019, or 2022).

  • Ability to work rotating night shifts between 4:00 PM and 8:00 AM.

  • Experience providing remote support through virtual desktop tools.

  • Broad experience with monitoring platforms and ticket management systems.

Mindtris, a minority women-owned enterprise, is at the forefront of digital transformation, technology excellence, and business growth solutions. Specializing in talent mobilization and innovation, we are dedicated to enhancing customer experiences across diverse sectors such as Information Technology, Telecommunications, Healthcare, Engineering, and the Public sector. With a focus on deploying top-tier talent and fostering innovation, we empower businesses to thrive and excel in a rapidly evolving digital landscape, helping them reach new heights of success.

Mindtris is committed to fostering workforce diversity and is proud to be an equal opportunity employer.