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Freelance Network Operations Center Jobs in Tennessee

As a Tier 2 Network Operations technician, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other operational staff to address ...

Network Administrator

Memphis, TN · On-site

$104K - $166K/yr

Responsibilities As a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other Operational staff to ...

Responsibilities As a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other Operational staff to ...

Network Administrator

Memphis, TN · On-site

$104K - $166K/yr

Responsibilities As a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other Operational staff to ...

Network Administrator

Memphis, TN · On-site

$104 - $166/hr

Responsibilities As a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other Operational staff to ...

Security Operations Center Manager- Nashville, TN ALL INTERESTED CANDIDATES ARE HIGHLY ENCOURAGED ... administration, networking, and security. This individual will need to be self-motivated and ...

Security Operations Center Manager- Nashville, TN ALL INTERESTED CANDIDATES ARE HIGHLY ENCOURAGED ... administration, networking, and security. This individual will need to be self-motivated and ...

We partner closely with hardware vendors, software engineering, network engineering, operations ... data center networking products and assigned initiatives. The role will engage internal and ...

We partner closely with hardware vendors, software engineering, network engineering, operations ... data center networking products and assigned initiatives. The role will engage internal and ...

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Showing results 1-20

Freelance Network Operations Center information

What is a freelance Network Operations Center professional?

Freelance Network Operations Center (NOC) professionals are independent specialists who monitor, maintain, and troubleshoot computer networks for organizations remotely or on a contract basis. They are responsible for ensuring network uptime, responding to incidents, and resolving connectivity or performance issues. Unlike traditional NOC staff, freelancers may work for multiple clients and provide flexible, on-demand support. Their expertise is crucial in maintaining reliable IT infrastructure, especially for companies that rely on continuous network operations.

What are the key skills and qualifications needed to thrive as a freelance Network Operations Center engineer?

To thrive as a Freelance Network Operations Center (NOC) Engineer, you need strong knowledge of network protocols, troubleshooting methodologies, and relevant IT certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools like SolarWinds, Nagios, or PRTG, and ticketing systems is typically required. Exceptional problem-solving skills, attention to detail, and effective communication help you respond quickly to incidents and coordinate with clients or teams. These skills are essential for maintaining uptime, resolving network issues efficiently, and ensuring reliable service delivery for clients.

What are some common challenges faced by freelance Network Operations Center professionals, and how can they be managed?

Freelance NOC professionals often face challenges such as managing multiple client networks, handling after-hours incidents, and maintaining clear communication with remote teams. Since freelancers may work with diverse systems and protocols, staying updated with the latest network monitoring tools and best practices is essential. Proactively setting expectations with clients about response times and support coverage can help manage workload and prevent burnout. Building a reliable workflow for documenting incidents and resolutions also ensures consistent service delivery and eases collaboration with client IT staff.

What are the most commonly searched types of Network Operations Center jobs in Tennessee?

The most popular types of Network Operations Center jobs in Tennessee are:

What are popular job titles related to Freelance Network Operations Center jobs in Tennessee?

For Freelance Network Operations Center jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Freelance Network Operations Center jobs?

Cities in Tennessee with the most Freelance Network Operations Center job openings:

Network Operations Center Specialist - Memphis

SpaceXAI

Memphis, TN • On-site

Full-time

Posted 3 days ago

New


SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

16th of 72 rated aerospace companies


Job description

SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

ABOUT THE ROLE:

As a Network Operations Center (NOC) Specialist, you are the eyes and the voice of the campus — never the hands. You watch campus health signals around the clock, detect and verify site-impacting events, assemble the right responders fast, and run incident communications leadership can trust. You make sure no major incident closes without a timeline, a report, and a tracked corrective project. This is a communications-and-judgment role at the center of site operations, not a junior-engineering holding pen. You do not do wrench work, plant operation, deep root-cause analysis, monitoring design, technical SEV command, or tool building — those belong to SiteOps, Facilities, Hardware Failure Analysis, Site SRE, and Software Platforms.

RESPONSIBILITIES:
  • Staff the console per shift schedule and watch the designated signal surface: cluster health, node availability, network health, facility trend panels, storage alarms, and threshold breaches.
  • Acknowledge every page within SLA; classify (actionable / known / noise) and log disposition; feed noise patterns back to SRE so signal quality keeps improving.
  • Detect, verify, and escalate within time budgets; operate the escalation matrix (NOC → on-call SRE → domain owners) and page correctly the first time.
  • Open and run incident bridges; own stakeholder communications (first update within SLA, then fixed cadence); maintain the incident timeline in real time; call out ownership stalls.
  • Produce first-pass RCA framing (what happened, when, what's impacted, who's engaged) and hand it to SRE / Hardware Failure Analysis for depth — the NOC does not publish root cause.
  • Run structured shift handoffs and durable shift logs; maintain cross-site awareness.
  • Write major-incident reports; open corrective projects in Linear and chase them to closure — the NOC is the nag of record.
  • Maintain and continuously improve NOC runbooks, escalation matrices, and communications templates; participate in SRE-run game days.
BASIC QUALIFICATIONS:
  • Experience in a 24/7 operations environment (NOC, SOC, dispatch, mission control, or equivalent).
  • Proven ability to acknowledge, classify, and escalate incidents under SLA in a high-signal environment.
  • Experience opening and running incident bridges, including stakeholder updates on a fixed cadence and live timeline hygiene.
  • Excellent written and verbal communication skills; able to write clear updates while an incident is in progress.
  • Demonstrated pattern recognition across multiple domains (compute, network, storage, and/or facilities signals) and curiosity about how those systems interact.
  • Experience following, maintaining, and improving operational process (runbooks, escalation matrices, handoffs, or similar).
  • Willingness and ability to work a rotating shift schedule, including nights and weekends, as part of continuous campus coverage.
PREFERRED SKILLS AND EXPERIENCE:
  • Prior NOC, data center operations, or campus reliability experience in a high-performance computing, AI/ML infrastructure, or large-scale production environment.
  • Experience writing major-incident reports and driving corrective follow-ups to closed (e.g. tickets, projects, or Linear).
  • Familiarity with Linear or similar work-tracking tools for corrective action programs.
  • Experience partnering with SRE, SiteOps, and Facilities on escalations and post-incident follow-through.
  • Participation in game days, tabletop exercises, or runbook improvement programs.
  • Prior work in a fast-paced startup or tech company like SpaceXAI.

SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.


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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US