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Remote Noc Analyst Jobs in Tennessee (NOW HIRING)

SpaceXAI

Network Engineer

Memphis, TN · Remote

Liaise with third parties, IT and remote office users to fix and resolve issues * Creation and ... Troubleshooting: Analyzing and resolving network hardware and software problems BASIC ...

All JobsNoc Analyst JobsRemote Noc Analyst JobsRemote Noc Analyst Jobs in Tennessee

Remote Noc Analyst information

What is a remote NOC analyst?

Remote NOC (Network Operations Center) Analysts are IT professionals who monitor and manage an organization's network infrastructure from a remote location. They are responsible for identifying, diagnosing, and resolving network issues to ensure optimal performance and uptime. Their duties often include monitoring network traffic, responding to alerts, performing routine maintenance, and escalating problems when necessary. Working remotely allows NOC analysts to support multiple locations and provide 24/7 network oversight. This role is crucial in maintaining the stability and security of an organization's computer networks.

What are the key skills and qualifications needed to thrive as a remote NOC analyst?

To thrive as a Remote NOC Analyst, you need a solid understanding of networking fundamentals, system monitoring, and incident response, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or Zabbix), ticketing systems, and remote troubleshooting platforms is crucial. Strong analytical thinking, effective communication, and the ability to work independently under pressure are essential soft skills. These skills and qualities ensure prompt identification and resolution of network issues, maintaining uptime and reliability for critical IT infrastructure.

What are the typical challenges faced by a remote NOC analyst, and how can they be managed effectively?

Remote NOC Analysts often face challenges such as troubleshooting complex network issues without physical access to equipment, responding to incidents across multiple time zones, and maintaining clear communication with on-site teams. Effective management of these challenges involves leveraging robust remote monitoring tools, establishing clear escalation protocols, and using collaboration platforms to stay connected with colleagues. Additionally, continuous learning about emerging network technologies and proactive incident response planning are key to success in this remote environment.

What is the difference between Remote Noc Analyst vs Remote Network Operations Center Technician?

AspectRemote Noc AnalystRemote Network Operations Center Technician
CertificationsNetwork+, CCNA, CompTIA certificationsNetwork+, CCNA, CompTIA certifications
Work EnvironmentRemote monitoring and analysis of network systemsRemote troubleshooting and maintenance of network hardware
Employer UsageTelecom, ISPs, managed service providersTelecom, data centers, enterprise IT teams
Common Search IntentComparing roles in network monitoring and analysisUnderstanding technician responsibilities in network support

The Remote Noc Analyst and Remote Network Operations Center Technician roles share similar certifications and work environments, often found in telecom and ISP industries. While the Noc Analyst focuses on monitoring and analyzing network performance remotely, the Technician handles troubleshooting and hardware maintenance. Both roles are essential for network reliability but differ in daily tasks and focus areas.

What are the most commonly searched types of Noc Analyst jobs in Tennessee?

The most popular types of Noc Analyst jobs in Tennessee are:

What are popular job titles related to Remote Noc Analyst jobs in Tennessee?

For Remote Noc Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Noc Analyst jobs in Tennessee look for?

The top searched job categories for Remote Noc Analyst jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Noc Analyst jobs?

Cities in Tennessee with the most Remote Noc Analyst job openings:

Remote Noc Analyst jobs near you
Infographic showing various Remote Noc Analyst job openings in Tennessee as of August 2026, with employment types broken down into 91% Full Time, 4% Part Time, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution.

Operations AI Analyst Q-1

BlueCross BlueShield of Tennessee

Chattanooga, TN • Remote

Full-time

Posted 12 days ago

Job description

BCBST is hiring an Operations AI Analyst.

We're looking for a detail-driven operations professional with a strong focus on member experience who is eager to work hands-on with AI and support accurate, compliant, and AI-powered member interactions. The ideal candidate will bring healthcare experience, including knowledge of Medicare and Medicaid, along with experience supporting or optimizing AI-enabled user experiences. Experience with Star Ratings programs and initiatives is also preferred.

In this role, you'll provide day-to-day operational oversight of our member-facing virtual assistant, partnering closely with the Senior Operations AI Analyst and technical teams. You'll monitor performance, validate outcomes for accuracy, quality, and compliance, document operational requirements, and execute testing and validation to ensure AI releases are safe, stable, and scalable.

Success in this role means proactively identifying opportunities for improvement, delivering consistent and compliant member interactions, establishing standardized and repeatable operational processes, and helping build a scalable, enterprise-ready virtual assistant that enhances the member experience and supports organizational goals, including quality and Star Ratings outcomes.

Ready to take the next step? If driving measurable improvements in AI-powered member experiences motivates you, and you have experience navigating healthcare operations, Medicare and Medicaid programs, AI-enabled solutions, and Star Ratings initiatives, apply today.

Note:

  • This is a remote role with occasional travel to BCBST headquarters.
  • Sponsorship is not available for this role.
  • We foster a culture where innovation is encouraged. That includes using AI-enabled tools responsibly to support everyday work, guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

Job Responsibilities

  • Execute daily operations of AI-enabled member service processes across multiple channels
  • Monitor performance and review interaction outcomes for accuracy, quality, and compliance
  • Analyze escalations and exceptions to surface trends, risks, and improvement opportunities
  • Document business and functional requirements: workflows, procedures, user stories, acceptance criteria, and test scenarios
  • Lead user acceptance and regression testing to validate operational readiness
  • Maintain issue and defect logs; coordinate resolution with cross-functional partners
  • Produce clear operational documentation, standard work, and runbooks
  • Partner with Operations, Quality, IT, Analytics, and vendor teams on continuous improvement

Job Qualifications

Education

  • Bachelor's degree or equivalent work experience require
  • Equivalent experience is defined as four years of professional work experience in a corporate environment

Experience

  • 3 to 4 years in service operations, operations analysis, quality, reporting, business analysis, or contact center environments
  • Proven ability to translate operational processes into clear, structured documentation
  • Experience supporting testing activities and validating operational readiness
  • Comfortable working in cross-functional, fast-moving, operations-focused teams

Skills / Certifications

  • Strong analytical and problem-solving skills
  • Ability to translate operational workflows into clear, structured documentation
  • Proficiency with Microsoft Office tools including CoPilot
  • Ability to manage multiple priorities with minimal supervision in a collaborative environment

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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