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Network Operation Center Noc Jobs (NOW HIRING)

SGF Global

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Network Operations Center (NOC) Technician

Allen, TX · On-site

$28.88/hr

Experience in a Network Operations Center (NOC) or telecommunications environment. * Network+, Cisco CCST, or CCNA certification. * ITIL certification. * Experience supporting AWS cloud environments.

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Network Operation Center Noc information

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How much do network operation center noc jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for network operation center noc in the United States is $39.45, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $49.76 per hour, depending on experience, location, and employer.

What is the difference between Network Operation Center Noc vs Network Engineer?

AspectNetwork Operation Center NocNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues in a centralized NOCDesigning, implementing, and maintaining network infrastructure
Employer & Industry UsageTelecom, ISPs, large enterprisesIT firms, service providers, corporate networks

While both roles involve network knowledge, a Network Operation Center Noc primarily focuses on monitoring and troubleshooting existing network systems within a NOC environment. In contrast, a Network Engineer designs and implements network solutions, often working on infrastructure projects. The NOC role is more reactive, whereas the Network Engineer role is proactive and strategic.

What are the key skills and qualifications needed to thrive as a Network Operation Center (NOC) Technician, and why are they important?

To thrive as a NOC Technician, you need a solid understanding of networking fundamentals, troubleshooting methodologies, and typically a degree or certification in IT or network administration. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and industry certifications such as CompTIA Network+ or Cisco CCNA are highly valued. Strong analytical thinking, attention to detail, and effective communication skills help you quickly identify and resolve issues and collaborate with technical teams. These skills ensure the reliable operation of network systems, minimizing downtime and maintaining critical business connectivity.

What are some common challenges faced by Network Operation Center (NOC) professionals, and how can they be managed?

NOC professionals often face challenges such as responding quickly to network outages, managing multiple simultaneous incidents, and maintaining high levels of concentration during extended monitoring shifts. Effective communication and strong organizational skills are essential for prioritizing tasks and collaborating with other IT teams. To manage these challenges, NOC staff typically rely on robust monitoring tools, standardized incident response procedures, and ongoing technical training to stay prepared for unexpected issues.

What is a Network Operation Center (NOC)?

A Network Operation Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain client networks and telecommunications systems. The NOC is responsible for ensuring network uptime, optimizing network performance, and detecting and resolving issues before they impact users. Staff in a NOC typically handle network monitoring, troubleshooting, incident response, and routine maintenance to keep systems running smoothly.
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What job categories do people searching Network Operation Center Noc jobs look for? The top searched job categories for Network Operation Center Noc jobs are:
Network Operation Center Noc jobs near you
Infographic showing various Network Operation Center Noc job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,062 per year, or $39.5 per hour.

NOC Technician

Global Linking Solutions Inc

Charlotte, NC • On-site

$15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Be an early applicant

Job description

GLS is a managed service provider founded in 1998. Our focus is on the development of optimized designs that drive security, performance and savings through managed network solutions.

We support over 80,000 globally deployed endpoints out of our Network Operations Center (NOC) and Security Defense Center (SDC) in Charlotte, North Carolina and our facility in Knoxville, Tennessee. We have deployed over 30,000 of those nodes ourselves. Customers who partner with GLS perform better, their IT operation is more efficient, and their company is poised for a smooth transition into the cloud.

Our people and processes are what differentiates GLS from our competitors. The GLS leadership team has over 100 years of experience in voice and data networking. We deploy a stratified NOC and SDC with a multi-tier structure of support technicians. Our project management and engineering teams leverage our specialized tool set to deliver smooth network transitions and rollouts. Finally, our reporting and analysis team actively engages IT operations and planning with meaningful and timely performance data and analysis. Our operations teams are dedicated to customer satisfaction and work hard to customize our proven processes and tools to perfectly match each customer unique requirement. This is your opportunity to join Team NOC.

We are currently working to fill openings on all shifts for NOC Technician and SDC Analyst. The NOC Technician is an outstanding entry-level position at GLS that could allow the successful applicant the ability to build a solid technical foundation that could lead to engineering and security responsibilities. We require energetic, hard workers with a positive attitude to perform technical problem resolution in a high stress environment, including analysis, trouble isolation and repair.

Duties will include acting as a Customer Advocate in a 24x7x365 Network Operation Center.


NOC Technician

  • The successful applicant will perform proactive monitoring, configuration management and fault resolution of assigned client networks. Additional responsibilities include:
  • Performs customer advocate duties while maintaining a positive and professional manner at all times, during high stress situations. Takes calls and provides status from and to customers on a regular basis.
  • Works in conjunction with internal and external resources to the company technicians/engineers to troubleshoot and resolve customer's issues.
  • Has direct interaction and escalates troubles internally and externally on behalf of the customer.
  • Maintains workload through a queue, detailing each ticket with notes of steps taken, test results and resolution data.
  • Works tickets on a routine basis and may request support of others.
  • Contribute to realizing departmental company goals and objectives
  • Other duties may be assigned.
  • Multilingual ability a plus. (Spanish, German, French)


The NOC Technician will be required to be open to all shifts/all days after preliminary training on 1st shift. Starting pay is $15.50 an hour. GLS offers an attractive benefits package for employees who qualify.


Benefits include:

Medical

Dental

Vision

Flex Spending

Life Insurance

401K after one year of employment

Paid Time Off

Job Type: Full-time


Candidates must be available to work a permanent shift after training on 1st shift, that could include any days/any shift. Schedule will remain consistent after assignment to permanent shift.