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Network Operations Center Noc Associate Jobs (NOW HIRING)

... data center, public Wi-Fi, and customer networking equipment * Serve as incident commander for ... Proven experience in a NOC or network operations role, with the ability to work independently and ...

... NOC or similar role supporting network and Windows server environments. * Strong understanding of ... associates or relatives that is protected under applicable federal, state, or local law.

The Supervisor, Network Operations Center (NOC) is responsible for leading the day-to-day monitoring and health of Ziply Fiber's infrastructure. The NOC Supervisor motivates a team environment with ...

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Network Operations Center Noc Associate information

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$50.5K

$119.3K

$161.5K

How much do network operations center noc associate jobs pay per year?

As of Jul 16, 2026, the average yearly pay for network operations center noc associate in the United States is $119,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $161,000.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by a Network Operations Center (NOC) Associate, and how can they be managed effectively?

NOC Associates often face challenges such as monitoring multiple network systems simultaneously, responding quickly to outages or performance issues, and balancing routine tasks with urgent incidents. To manage these challenges, it's important to develop strong multitasking skills, stay organized, and utilize monitoring tools effectively. Collaborating closely with team members and following established escalation procedures also helps ensure that issues are resolved promptly, minimizing downtime and maintaining network reliability.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Associate, and why are they important?

To thrive as a Network Operations Center (NOC) Associate, you need a solid understanding of networking fundamentals, incident response, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Cisco products, as well as certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Strong analytical thinking, attention to detail, and effective communication set top performers apart in this role. These skills are crucial for ensuring network uptime, quickly resolving incidents, and maintaining seamless IT operations.

What does a Network Operations Center (NOC) Associate do?

A Network Operations Center (NOC) Associate is responsible for monitoring, managing, and maintaining an organization’s network and IT infrastructure. They detect and troubleshoot network issues, respond to outages, escalate problems when necessary, and ensure optimal network performance. NOC Associates also generate reports, document incidents, and may perform routine maintenance tasks. Their work is critical in ensuring that networks remain secure, reliable, and efficient at all times.
More about Network Operations Center Noc Associate jobs
What cities are hiring for Network Operations Center Noc Associate jobs? Cities with the most Network Operations Center Noc Associate job openings:
What are the most commonly searched types of Network Operations Center Noc jobs? The most popular types of Network Operations Center Noc jobs are:
What states have the most Network Operations Center Noc Associate jobs? States with the most job openings for Network Operations Center Noc Associate jobs include:
Infographic showing various Network Operations Center Noc Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $119,285 per year, or $57.3 per hour.
Network Operations Center / Security Operations Center (NOC/SOC) Manager

Network Operations Center / Security Operations Center (NOC/SOC) Manager

Persistent Systems

Clearfield, UT • On-site

$101K - $121K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Job Description & Responsibilities
Persistent Systems is seeking a Network Operations Center / Security Operations Center (NOC/SOC) Manager to join our growing team. As the NOC/SOC Manager, you will be a critical member of the program management team supporting a Department of Defense program of record. The position will be based in Clearfield, Utah. The NOC/SOC Manager will possess strong core competencies in operations management, team leadership, and DoD program execution. Duties will include overseeing daily operations, managing staff schedules, coordinating with government program offices, producing program documentation, and representing operations at program-level meetings. This individual will play a pivotal role in ensuring operational excellence, customer satisfaction, and contract compliance for mission-critical network and security operations.
Position Responsibilities
  • Oversee daily operations of the NOC/SOC facility, managing a team of approximately 12 system administrators and cyber defense analysts
  • Create and manage staff schedules, on-call rotations, and shift coverage to ensure 24/7 operational capability
  • Serve as primary point of contact with government program office and system owner, maintaining strong customer relationships
  • Develop and deliver weekly status reports, Program Management Review (PMR) charts, metrics dashboards, and operational summaries
  • Represent NOC/SOC operations at Integrated Product Team (IPT) meetings, Change Control Board (CCB) meetings, and program reviews
  • Manage approved network upgrades and changes, coordinating implementation schedules and ensuring minimal operational impact
  • Track and report on metrics including system availability, incident response times, ticket resolution rates, and service level agreement (SLA) performance
  • Coordinate incident escalation procedures and ensure timely communication of critical events to stakeholders
  • Develop and maintain Standard Operating Procedures (SOPs), run books, and operational documentation
  • Conduct performance evaluations, provide mentoring and professional development for team members, manage staffing requirements, and drive continuous process improvement initiatives
  • Support budget planning, resource allocation, and procurement activities for NOC/SOC operations

Job Qualifications & Experience
Minimum Qualifications
  • Five or more years of experience managing IT operations teams, NOC/SOC facilities, or technical support organizations
  • Project management or IT service management certification such as PMP, ITIL Foundation, or equivalent
  • Demonstrated experience working with DoD or federal government customers in a contract performance environment
  • Strong familiarity with network operations, system administration, and cybersecurity concepts
  • Experience with program-level governance such as CCB meetings and IPT forums
  • Excellent communication skills with ability to interact effectively with government customers, senior management, and technical teams
  • Strong leadership and team management skills including scheduling, performance management, and conflict resolution
  • Currently hold or have the ability to obtain United States Secret security clearance

Preferred Qualifications
  • Bachelor's degree in information technology, business administration, or related field, or equivalent professional experience in operations management
  • Advanced certifications such as PMP, ITIL Expert, Certified ScrumMaster, or Lean Six Sigma
  • Technical baseline certification such as Security+, Network+, or CISSP
  • Seven or more years of experience in DoD contracting environments
  • Knowledge of DoD contract performance measurement methods, cost tracking, and financial reporting
  • Familiarity with DoD cybersecurity policies, RMF processes, and ATO requirements
  • Experience with incident management frameworks (ITIL, NIST) and service desk best practices
  • Proficiency with program management and collaboration tools such as Microsoft Project, Teams, SharePoint, Jira, or ServiceNow
  • Understanding of tactical networking operations and unique challenges of supporting deployed or austere environments

The total compensation for this role can vary from $101,000 to $121,000 a year based on the selected individual's education and experience. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits. We will be accepting applications on a rolling basis until the position is filled.
Company Overview
Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.