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Network Operations Center Noc Associate Jobs in Lexington, KY

Quantam

Main Console Operator

Frankfort, KY · On-site

Network Operations Center (NOC) or enterprise IT operations. * Data center operations. * Enterprise ... infrastructure monitoring. * Active Directory. * Dynatrace or similar application/infrastructure ...

Quantam

Network Engineer/Administrator

Frankfort, KY · On-site

Coordinate with the Technology Network Operations. * Assists with and maintains the Criminal ... The position requires physical work on equipment in the main Data Center and in remote server rooms ...

Abilis Health Plan

Provider Network Manager

Lexington, KY · On-site +1

$70K - $80K/yr

Associate's Degree or equivalent work experience. * Five (5)+ years of experience in managed care ... Familiarity with health plan operations, including benefits, claims review and resolution ...

Walmart

(USA) Vision Center Manager L3

Frankfort, KY · On-site

... Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember ... operational and quality assurance reviews developing and implementing action plans to improve ...

Walmart

(USA) Vision Center Manager L3

Frankfort, KY · On-site

$28 - $43/hr

... Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember ... operational and quality assurance reviews developing and implementing action plans to improve ...

CCI Systems, Inc.

Data Center Technicians

Lexington, KY · On-site

We provide end-to-end network and infrastructure solutions, helping upgrade and expand broadband ... and operational protocols. Responsibilities * Install cable systems within data halls, meet-me ...

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CCI Systems, Inc.

Data Center Technicians

Richmond, KY · On-site

We provide end-to-end network and infrastructure solutions, helping upgrade and expand broadband ... and operational protocols. Responsibilities * Install cable systems within data halls, meet-me ...

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All JobsNetwork Operations Center Noc Associate JobsNetwork Operations Center Noc Associate Jobs in Lexington, KY

Network Operations Center Noc Associate information

See Lexington, KY salary details

$50.2K

$118.6K

$160.5K

How much do network operations center noc associate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for network operations center noc associate in Lexington, KY is $118,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,400.00 and $160,000.00 per year, depending on experience, location, and employer.

What does a Network Operations Center (NOC) associate do?

A Network Operations Center (NOC) Associate is responsible for monitoring, managing, and maintaining an organization’s network and IT infrastructure. They detect and troubleshoot network issues, respond to outages, escalate problems when necessary, and ensure optimal network performance. NOC Associates also generate reports, document incidents, and may perform routine maintenance tasks. Their work is critical in ensuring that networks remain secure, reliable, and efficient at all times.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) associate?

To thrive as a Network Operations Center (NOC) Associate, you need a solid understanding of networking fundamentals, incident response, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Cisco products, as well as certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Strong analytical thinking, attention to detail, and effective communication set top performers apart in this role. These skills are crucial for ensuring network uptime, quickly resolving incidents, and maintaining seamless IT operations.

What are the typical challenges faced by a Network Operations Center (NOC) associate, and how can they be managed effectively?

NOC Associates often face challenges such as monitoring multiple network systems simultaneously, responding quickly to outages or performance issues, and balancing routine tasks with urgent incidents. To manage these challenges, it's important to develop strong multitasking skills, stay organized, and utilize monitoring tools effectively. Collaborating closely with team members and following established escalation procedures also helps ensure that issues are resolved promptly, minimizing downtime and maintaining network reliability.

What is a network operations center associate?

A network operations center (NOC) associate monitors and maintains computer networks, servers, and infrastructure to ensure optimal performance and security. They often use monitoring tools, troubleshoot issues, and respond to alerts, typically working in shifts within a team environment. Basic knowledge of networking protocols, hardware, and relevant certifications can be beneficial for this role.

What job categories do people searching Network Operations Center Noc Associate jobs in Lexington, KY look for?

The top searched job categories for Network Operations Center Noc Associate jobs in Lexington, KY are:

Network Operations Center Noc Associate jobs near you
Infographic showing various Network Operations Center Noc Associate job openings in Lexington, KY as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $118,559 per year, or $57 per hour.

Main Console Operator

Quantam

Frankfort, KY • On-site

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Overview:
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. Our client is seeking a Main Console Operator to join its Enterprise IT Operations team. This position supports a mission-critical technology environment responsible for the continuous monitoring and operation of enterprise IT infrastructure. The selected candidate MUST be willing to work 3rd shift hours.
The team provides 24/7 monitoring of critical IT systems and data center operations and serves as a primary point of contact for network and technology-related issues outside of normal business hours. The Main Console Operator will monitor enterprise systems, respond to alerts and outages, provide Tier 1 technical support, document incidents, and escalate issues when necessary.
Work Schedule
Third Shift - 40 Hours Per Week
  • Monday: 10:30 PM - 9:00 AM
  • Tuesday: 10:30 PM - 9:00 AM
  • Wednesday: 10:30 PM - 9:00 AM
  • Thursday: 10:30 PM - 9:00 AM
  • 30-minute unpaid lunch

Schedule times may occasionally be adjusted slightly to ensure team coverage but will remain within typical third-shift hours.
  • Fully onsite; telework is not authorized.
  • Open-office environment with shared workstations.
  • Business casual attire; jeans are permitted.
  • This team supports critical infrastructure operating 24 hours a day, 7 days a week and does not close due to weather-related conditions.
  • The selected candidate will complete an initial orientation and training period of at least one week during first-shift hours.
  • This position does not involve direct interaction with the general public in an official capacity.
Responsibilities
  • Monitor enterprise IT infrastructure, systems, applications, and services using web-based and computer-based monitoring tools.
  • Identify potential system, application, network, and infrastructure issues through proactive monitoring.
  • Create, update, and maintain detailed incident tickets and service requests related to system alerts, network outages, user issues, and other technology events.
  • Provide clear and detailed documentation of troubleshooting activities, findings, actions taken, and escalation efforts.
  • Communicate verbally and electronically with internal teams, government organizations, technical personnel, and other stakeholders regarding technology incidents and service interruptions.
  • Monitor the operational and environmental status of the client's data center.
  • Assist with controlling access to restricted data center areas, including processing access requests, assisting authorized visitors, and providing escorts when necessary.
  • Provide Tier 1 IT support for hardware, software, network, system, and user-related issues.
  • Perform initial troubleshooting and initiate escalation procedures when an issue requires additional technical support.
  • Track escalated incidents and maintain detailed notes within the client's IT Service Management system.
  • Safeguard sensitive information, systems, and equipment and help prevent unauthorized access, loss, or distribution.
  • Follow established IT policies, security procedures, operational standards, and applicable regulatory requirements.
  • Assist with physical changes, equipment maintenance, and other operational activities within the data center environment.
  • Perform additional duties supporting enterprise IT operations as needed.
Required Skills & Qualifications
  • Previous experience as a Desktop Support Technician, Help Desk Technician, IT Support Specialist, NOC Technician, or similar IT support professional.
  • Hands-on experience diagnosing and resolving hardware and software issues.
  • Strong technical troubleshooting and problem-solving abilities.
  • Working knowledge of Windows operating systems.
  • Familiarity with basic Windows networking and troubleshooting tools using Command Prompt and/or PowerShell.
  • Experience with Microsoft 365 applications, including:
    • Outlook
    • Teams
    • Word
    • Excel
    • SharePoint
    • PowerPoint
    • Microsoft 365 Copilot
  • Strong customer service and interpersonal skills.
  • Professional verbal and written communication abilities.
  • Strong attention to detail, particularly when documenting incidents and troubleshooting activities.
  • Ability to learn new technologies, procedures, and monitoring systems.
  • Ability to work effectively within a team while requiring limited direct supervision.
  • Self-motivated, dependable, and capable of maintaining reliable attendance.
  • Ability to occasionally adjust work hours when necessary to support team coverage.
  • Ability to successfully complete a required background investigation and fingerprinting process.
Preferred Qualifications
Experience in one or more of the following areas is highly desirable:
  • IT Service Management (ITSM) systems and ticket creation/documentation.
  • ServiceNow or similar ITSM platforms.
  • Network Operations Center (NOC) or enterprise IT operations.
  • Data center operations.
  • Enterprise infrastructure monitoring.
  • Active Directory.
  • Dynatrace or similar application/infrastructure monitoring platforms.
  • Windows System Center or similar enterprise management tools.
  • JavaScript and/or TypeScript programming.
  • Database operations and relational database fundamentals.
  • Application Programming Interfaces (APIs) and system integrations.

Skills:
IT,Active Directory,Powershell,Microsoft,Desktop Support,MCO

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