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Part Time Itsm Jobs (NOW HIRING)

Triumph Services

Part Time IT Support Technician

Richmond, VA · On-site

$21.25 - $29.25/hr

IT Support Technician (Part-Time) - up to 29 hrs per week Richmond, VA Location: Downtown Richmond ... Use ITSM software to track, document, and manage support requests efficiently. * Assist the ...

ASM Global

Event Support Technician

Ontario, CA

$28/hr

IT Reports To: Director of IT Compensation: $28.00 and hour Classification: part time Non-exempt ... Track all Event related issues identified in ITSM platform so that trends, recurring issues, etc ...

ASM Global

Event Support Technician

Ontario, CA · On-site

$28/hr

IT Reports To: Director of IT Compensation: $28.00 and hour Classification: part time Non-exempt ... Track all Event related issues identified in ITSM platform so that trends, recurring issues, etc ...

AEG

Event Support Technician

Conshohocken, PA · On-site

$28/hr

IT Reports To: Director of IT Compensation: $28.00 and hour Classification: part time Non-exempt ... Track all Event related issues identified in ITSM platform so that trends, recurring issues, etc ...

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Part Time Itsm information

What is the difference between Part Time Itsm vs Part Time Service Desk Analyst?

AspectPart Time ItsmPart Time Service Desk Analyst
CertificationsITSM frameworks (ITIL), basic technical certificationsITIL, CompTIA A+, basic technical certifications
Work EnvironmentIT service management teams, help desk supportHelp desk, technical support teams
Industry UsageIT service providers, large organizationsIT support departments, tech companies
Search & Comparison IntentUnderstanding ITSM roles, service management tasksTechnical support, troubleshooting tasks

Part Time Itsm roles focus on managing IT services using frameworks like ITIL, emphasizing process improvement and service delivery. Part Time Service Desk Analysts primarily handle technical support and troubleshooting for end-users. While both roles involve IT support, Part Time Itsm emphasizes service management processes, whereas Part Time Service Desk Analysts focus on direct technical assistance.

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What are the most commonly searched types of Itsm jobs? The most popular types of Itsm jobs are:
What job categories do people searching Part Time Itsm jobs look for? The top searched job categories for Part Time Itsm jobs are:
Part Time Itsm jobs near you
Infographic showing various Part Time Itsm job openings in the United States as of May 2026, with employment types broken down into 100% Part Time. Highlights an 87% In-person, and 13% Remote job distribution.
Part Time IT Support Technician

Part Time IT Support Technician

Triumph Services

Richmond, VA • On-site

$21.25 - $29.25/hr

Part-time

Posted 27 days ago

Job description

IT Support Technician (Part-Time) - up to 29 hrs per week

Richmond, VA
Location: Downtown Richmond, VA 23219
Type: 3-month temporary assignment, with potential conversion to part-time Lottery employee
Schedule: Day shift, up to 29 hours/week, Monday–Friday (on-site)

General Summary

The IT Support Technician provides hands-on support for the client's technology inventory, desktop support functions, and IT asset lifecycle processes. This role ensures accurate tracking, deployment, maintenance, and security of IT hardware and software assets. Responsibilities include configuring Windows 11 devices, administering Apple mobile devices using JAMF, supporting user accounts, and contributing to continuous improvement of IT asset management procedures.

Key Responsibilities

Asset Management

  • Maintain and track inventory to ensure adequate supply of devices and accessories.
  • Update and reconcile asset records in ITAM, including conducting regular physical audits.
  • Assist in maintaining contract and license records within ITAM.
  • Support asset-related audits and compliance checks.
  • Help optimize asset performance, upkeep, and lifecycle compliance.
  • Coordinate hardware allocation, setup, and retrieval—including offboarding equipment collection.

IT Asset Lifecycle Management

  • Contribute to development and improvement of lifecycle processes from procurement to disposal.
  • Document asset lifecycle stages and ensure process consistency.
  • Collaborate with Procurement, Information Security, Finance, and IT teams to streamline workflows.
  • Support efforts to improve asset availability and reduce operational costs.

Desktop Support

  • Configure and assign desktops, laptops, and related hardware within 72 hours of approved requests.
  • Ensure devices are encrypted, properly enrolled in Intune, Entra ID, and on-prem Active Directory.
  • Support Windows 11 deployment and troubleshooting.
  • Document incident details and resolutions accurately in Ivanti (Help Desk system).
  • Assist with user account administration, including account setup, permissions, and password resets.
  • Maintain up-to-date documentation for configurations, processes, and common issues.
  • Coordinate repairs with external vendors for out-of-scope or warranty-covered hardware issues.

IT Service Management (ITSM)

  • Use ITSM software to track, document, and manage support requests efficiently.
  • Assist the IT Service Analyst in refining ITSM workflows to improve efficiency and user satisfaction.

Minimum Qualifications

  • Associate degree in Information Technology or related field.
  • CompTIA A+ or Microsoft 365 Fundamentals certification preferred.
  • Minimum 2 years of experience with Microsoft network fundamentals and LAN/WAN infrastructure.
  • Experience with Microsoft Autopilot and Active Directory administration.
  • Strong attention to detail for accurate documentation of serial numbers, licenses, and compliance data.
  • Technical understanding of IT hardware/software lifecycles.
  • Excellent communication skills, including the ability to explain technical information to non-technical users.
  • A positive, patient, user-focused approach.
  • Basic knowledge of:
    • Asset management, compliance, vendor relations, and procurement
    • Microsoft on-prem Active Directory and Azure Active Directory
  • Working knowledge of:
    • Active Directory subcomponents (DNS, DHCP)
    • Windows 11 workstation environments
    • Apple iOS and macOS systems