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It Application Support Analyst Jobs in Texas (NOW HIRING)

NEOGOV

IT Application Support Analyst

San Marcos, TX · On-site

The IT Application Support Analyst is responsible for maintaining and enhancing the county's Judicial/Law Enforcement/Jail databases and application environment, serving as a project lead and ...

Robert Half

IT Application Analyst

Lubbock, TX · On-site

We are looking for an IT Application Analyst to support the design, configuration, and ongoing performance of clinical and operational applications in Lubbock, Texas. This role works closely with end ...

BravoTech

Application Support Analyst

Irving, TX · On-site

Application Support Analyst Location: Hybrid About the Role We are seeking an experienced ... Maintain accurate documentation of incidents, resolutions, and recurring issues. * Support IT ...

campus4tech

Application Support Analyst

Houston, TX · On-site

Job Title- Application Support Analyst - Marketing & Sales (AMS) Location- Houston, TX, United States, 77002 Reporting Type- Onsite Duration: 35 Months The ideal candidate is a junior to mid-level ...

Segway

Senior IT Application Analyst

Plano, TX · On-site

The Senior IT Application Analyst serves as the primary liaison between Information Technology and business stakeholders to support, enhance, and optimize the company's enterprise applications. This ...

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

The Application Support Analyst is a dedicated Level 2 Application Support professional responsible ... Ability to focus on issues and collaborate with IT & business partners. FleetPride is the leader in ...

Q2

Application Support Analyst

Austin, TX · Hybrid

Our mission is simple: build strong and diverse communities through innovative financial technology ... genetic information, or veteran status. Applicants in California or Washington State may not be ...

Venterra Realty

IT Support Analyst

Houston, TX

ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite ... application deployment, device compliance, equipment ordering, procurement, asset tracking, and ...

Venterra Realty

IT Support Analyst

Houston, TX

ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite ... application deployment, device compliance, equipment ordering, procurement, asset tracking, and ...

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All JobsIt Application Support Analyst JobsIt Application Support Analyst Jobs in Texas

It Application Support Analyst information

See Texas salary details

$37.7K

$78.3K

$155.6K

How much do it application support analyst jobs pay per year?

As of Aug 23, 2026, the average yearly pay for it application support analyst in Texas is $78,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $89,000.00 per year, depending on experience, location, and employer.

What is an IT Application Support Analyst?

IT Application Support Analysts are professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They act as a bridge between end users and technical teams, resolving issues, answering user queries, and ensuring applications run smoothly. Their role often includes monitoring application performance, managing updates, and collaborating with developers to fix bugs. They play a critical part in minimizing downtime and improving user satisfaction.

What are the key skills and qualifications needed to thrive as an IT Application Support Analyst?

To thrive as an IT Application Support Analyst, you need a solid understanding of software troubleshooting, application lifecycle management, and a relevant degree in computer science or information technology. Familiarity with ticketing systems like ServiceNow, SQL databases, and ITIL certification are commonly required technical competencies. Strong problem-solving, communication, and customer service skills help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for maintaining business continuity, ensuring user satisfaction, and minimizing downtime.

What are some common challenges faced by IT Application Support Analysts when troubleshooting complex issues?

IT Application Support Analysts often encounter challenges such as diagnosing issues that span multiple systems or involve legacy applications with limited documentation. They must balance quick response times with thorough root cause analysis, especially when coordinating with end-users, developers, and infrastructure teams. Effective communication and prioritization skills are essential, as analysts frequently manage multiple tickets and must ensure minimal disruption to business operations.

What is the difference between It Application Support Analyst vs Network Support Technician?

AspectIt Application Support AnalystNetwork Support Technician
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network labs, on-site troubleshooting
Primary ResponsibilitiesApplication troubleshooting, user support, software updatesNetwork setup, hardware configuration, connectivity issues
Industry UsageIT services, software companies, corporate environmentsTelecommunications, network providers, IT infrastructure

The It Application Support Analyst primarily focuses on supporting and troubleshooting software applications and assisting users within an organization. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network hardware and connectivity issues. Both roles require technical certifications and are essential in IT support, but they differ in their core responsibilities and work environments.

How much do IT Application Support Analysts make in the US?

IT Application Support Analysts in the US typically earn a median annual salary of around $60,000 to $75,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills can earn over $80,000 annually.

What are popular job titles related to It Application Support Analyst jobs in Texas?

For It Application Support Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching It Application Support Analyst jobs in Texas look for?

The top searched job categories for It Application Support Analyst jobs in Texas are:

What are popular job titles related to It Application Support Analyst jobs in TX?

For It Application Support Analyst jobs in TX, the most frequently searched job titles are:

It Application Support Analyst jobs near you
Infographic showing various It Application Support Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $78,302 per year, or $37.6 per hour.

IT Application Support Analyst

NEOGOV

San Marcos, TX • On-site

Full-time

Re-posted 19 days ago

Job description

Job Summary:
NEOGOV is a company that focuses on providing technology solutions for government agencies. The IT Application Support Analyst is responsible for maintaining and enhancing the county’s Judicial/Law Enforcement/Jail databases and application environment, serving as a project lead and supporting various technology infrastructure tasks.
Responsibilities:
• Supports and maintains the county’s judicial/law enforcement/jail databases environment, reports, and third-party developed database applications.
• Performs system tuning, performance monitoring, and database maintenance.
• Maintains documentation related to support applications and databases.
• Researches and compiles information from the county’s judicial/law enforcement/jail databases in response to open records requests.
• Executes adult and juvenile records sealing/expunction orders in the county’s judicial/law enforcement/jail databases.
• Serves as project lead on projects as assigned.
• Assists supervisor with client data acquisitions and conversions.
• Administers user accounts and passwords for Hays County and outside Law Enforcement and Judicial agencies associated with the county’s judicial/law enforcement/jail databases.
• Coordinates training and provides support for county employees and all outside agencies associated with the county’s judicial/law enforcement/jail databases.
• Confidentially removes all expunged cases from each of the county’s judicial/law enforcement/jail databases.
• Serves as a liaison between software vendors and county staff including but not limited to all outside law enforcement and judicial agencies.
• Prepares and submits required documents for work completed and in progress.
• Evaluates competitive products for design soundness, failure modes and functionality.
• Prepares and submits weekly DPS ACCR submissions from the county’s Judicial/Law Enforcement/Jail databases to corresponding courts.
• Administers updated DPS offense codes for judicial and law enforcement agencies in the county’s judicial/law enforcement/jail databases.
• Administers updated Justice of the Peace traffic offense codes and fines.
• Monitors and performs data merges in the county’s judicial/law enforcement/jail databases.
• Interacts with federal, state and local agencies regarding code files and electronic filing.
• Maintains, collects data and prints current Judicial Legislative traffic/license and weight violation forms.
• Assesses the effectiveness of the county’s software by responding to user comments
• Maintains utmost confidentiality as to dissemination of information
• Prepares statistical reports, documentation and graphs
• Provides a variety of technical support in the use of all county software applications, including relational data bases, word processing, spreadsheets and Internet access.
• Assumes the responsibility of providing timely appropriate responses to technical comments or problems stating challenges and providing clarification in a courteous and professional manner.
• Meets with county personnel regarding computer user problems and requests identifying problems and learning specific input and output requirements and current operational procedures.
• Provides phone and remote support.
• Performs other duties as assigned.
Qualifications:
Required:
• Bachelor’s Degree in business administration, computer science, accounting, finance, or a closely related field.
• Five years’ experience with client software product in an administrative role, computer science applications including hardware, software, and networking, or a closely related field.
• Must qualify and remain qualified for CJIS/DPS/FBI security certification.
• Annual certification of Judicial/Law Enforcement/Jail database administration.
• Annual TLETS 8 hour user and administrative usage certification.
Preferred:
• Criminal Justice experience preferred.
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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