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Application Support Jobs in Texas (NOW HIRING)

General information Job Posting Title Application Support Technician Date Friday, July 24, 2026 City San Antonio State TX Country United States Working time Full-time Description & Requirements ...

Job Title- Application Support Analyst - Marketing & Sales (AMS) Location- Houston, TX, United States, 77002 Reporting Type- Onsite Duration: 35 Months The ideal candidate is a junior to mid-level ...

Application Support Analyst Location: Hybrid About the Role We are seeking an experienced Application Support Analyst to provide Level 1 and Level 2 production support for critical enterprise ...

Summary Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via ...

Application Support Engineer

Houston, TX · On-site

$110K - $130K/yr

The Application Support Engineer will serve as a critical interface between our customers and the Mendix product, ensuring optimal platform utilization and customer satisfaction. Key responsibilities ...

Net Application Support Lead to provide enterprise-level assistance to our customers. Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate ...

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Showing results 1-20

Application Support information

See Texas salary details

$28.9K

$150.2K

$191.9K

How much do application support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for application support in Texas is $150,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $191,000.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
What are the most commonly searched types of Application Support jobs in Texas? The most popular types of Application Support jobs in Texas are:
What are popular job titles related to Application Support jobs in Texas? For Application Support jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Application Support jobs? Cities in Texas with the most Application Support job openings:
Infographic showing various Application Support job openings in Texas as of August 2026, with employment types broken down into 61% Full Time, and 39% Contract. Highlights an 100% In-person job distribution, with an average salary of $150,172 per year, or $72.2 per hour.

Application Support Technician

Maximus

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 300 frontline employees who took The Breakroom Quiz

288th of 483 rated business services


Job description

General information
Job Posting Title
Application Support Technician
Date
Friday, July 24, 2026
City
San Antonio
State
TX
Country
United States
Working time
Full-time
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas Project by using designated work instructions, and other instructions to execute critical and routine tasks. To prepare for this role, Maximus provides paid, comprehensive training that equips our Application Support Technicians (ASTs) with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training for 1 day at the site office located in San Antonio, Texas and all training will be completed from home.
Why Join Maximus?
- Competitive Compensation
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve uncertainties and questions.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Communicates more complex information, using job experience to anticipate and proactively address related questions.
- Proficient typing skills
- Strong organizational and work prioritization abilities
- Consistently showcases a strong sense of urgency and performs well under pressure
- Fundamental computer proficiency in Windows and/or Mac
- Skilled in the use of Teams
- Office experience preferred
- Must work and reside within Texas
- Must reside in or within 70 miles of San Antonio, TX
- Must be able to work onsite during equipment training for half day and complete classroom and on-the-job training with no time missed.
- Availability to work any 8-hour shift Monday to Friday between office hours between 8am - 8pm
Home Office Requirements:
- Web camera is required for all Maximus and agency staff during training, meetings, or as requested by management with expectation of participation, adequate lighting and visibility
- Internet must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able disable modem firewalls to ensure proper VPN and product access
- High-speed internet service is required, with minimum of 20 Mbps download & 5 Mbps upload
- Must be able to connect your computer directly to your modem or router via ethernet cable
- Wi-Fi connections through cellular networks, mobile hotspots, fixed wireless, or satellite are not permitted
- Maximus will supply your computer equipment
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
13.00
Maximum Salary
$
13.00

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