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Application Support Jobs in Texas (NOW HIRING)

Manager, Application Support sought by WM Corporate Services, Inc. in Houston, TX. 40 hrs./wk. Duties include: Oversee team responsible for day-to-day support, planning for releases & upgrades ...

New

Job Title- Application Support Analyst - Marketing & Sales (AMS) Location- Houston, TX, United States, 77002 Reporting Type- Onsite Duration: 35 Months The ideal candidate is a junior to mid-level ...

They are seeking an L2 Application Support professional to provide excellent production support, work in a 24x7 environment, and coordinate with teams to implement solutions. Responsibilities : • ...

Application Support Analyst Location: Hybrid About the Role We are seeking an experienced Application Support Analyst to provide Level 1 and Level 2 production support for critical enterprise ...

The Application Support Analyst is a dedicated Level 2 Application Support professional responsible for providing production support, issue resolution, and operational stability for critical business ...

Summary Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via ...

Application Support Engineer

Houston, TX · On-site

$110K - $130K/yr

The Application Support Engineer will serve as a critical interface between our customers and the Mendix product, ensuring optimal platform utilization and customer satisfaction. Key responsibilities ...

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Application Support information

See Texas salary details

$28.9K

$150.2K

$191.9K

How much do application support jobs pay per year?

As of Aug 28, 2026, the average yearly pay for application support in Texas is $150,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $191,000.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.

What are the most commonly searched types of Application Support jobs in Texas?

The most popular types of Application Support jobs in Texas are:

What are popular job titles related to Application Support jobs in Texas?

For Application Support jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Application Support jobs?

Cities in Texas with the most Application Support job openings:

Infographic showing various Application Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $150,172 per year, or $72.2 per hour.

Manager, Application Support

WM

Houston, TX • On-site

Full-time

Posted 3 days ago

New


Waste Management rating

7.5

Company rating: 7.5 out of 10

Based on 651 frontline employees who took The Breakroom Quiz

23rd of 91 rated recycling and waste


Job description

Manager, Application Support sought by WM Corporate Services, Inc. in Houston, TX. 40 hrs./wk. Duties include: Oversee team responsible for day-to-day support, planning for releases & upgrades & managing projects for assigned HR systems / modules. Provide input on design options supporting processes / transactions. Align resources & scope to milestones. Responsible for intake & coord. of design, build, test, & deploy phases of app. Act as change control leader - responsible for planning releases, upgrades, patches, & config. across Oracle modules / HR apps. Provide support regarding config. & system functionality to automate processes. Oversee analysis to ensure optimal config. Mentor team members. Mng engagement w/ external vendors. Responsible for configuration of app. according to design req. & specs. Remote work benefit avail. Position is fully remote. Can work from anywhere in U.S. MIN REQ: Bach. degree, or foreign equiv., in Comp. Science, MIS, Business Admin., or related field. 5 yrs exp. in job offered. SPECIAL REQ: 5 yrs exp. in each: HR Tech. support, leading service delivery & mng’g vendor relationships; supporting UKG (previously Kronos); working with tech. database (SQL/MS Access), Dell boomi Interfaces, (Crystal / SSRS / RRDL), project mgmt & organization, communication & stakeholder mgmt & continuous process improvement & simplification. Travel up to 5% for short-term, domestic travel for corp. office team & project mtgs. in Houston, TX. Apply at our Career Website at https://www.wm.com/us/en/inside-wm/careers. Reference Job ID 2348723.


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About WM

Sourced by ZipRecruiter

Industry

Environmental consulting services and water, sewage, waste, steam, air heating and cooling systems

Company size

10,000+ Employees

Headquarters location

Houston, TX, US