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Application Support Jobs in Plano, TX (NOW HIRING)

InterSources Inc

L2 Application Support

Irving, TX · On-site

They are seeking an L2 Application Support professional to provide excellent production support, work in a 24x7 environment, and coordinate with teams to implement solutions. Responsibilities : • ...

BravoTech

Application Support Analyst

Irving, TX · On-site

Application Support Analyst Location: Hybrid About the Role We are seeking an experienced Application Support Analyst to provide Level 1 and Level 2 production support for critical enterprise ...

Apex Systems

Application Support Engineer

Coppell, TX · On-site

Job#: 3045416 Application Support Engineer || Hybrid in Jersey City or Dallas The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and ...

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

The Application Support Analyst is a dedicated Level 2 Application Support professional responsible for providing production support, issue resolution, and operational stability for critical business ...

City IT

Application Support Specialist

Dallas, TX · On-site

Summary Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via ...

City-I

Application Support Specialist

Dallas, TX · On-site

$52 - $68/hr

Summary Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via ...

New

City IT

Application Support Specialist

Dallas, TX

Summary Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via ...

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Showing results 1-20

All JobsApplication Support JobsApplication Support Jobs in Plano, TX

Application Support information

See Plano, TX salary details

$29.7K

$154.3K

$197.2K

How much do application support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for application support in Plano, TX is $154,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,500.00 and $196,200.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Plano, TX?

The most popular types of Application Support jobs in Plano, TX are:

What are popular job titles related to Application Support jobs in Plano, TX?

For Application Support jobs in Plano, TX, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Plano, TX look for?

The top searched job categories for Application Support jobs in Plano, TX are:

What cities near Plano, TX are hiring for Application Support jobs?

Cities near Plano, TX with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Plano, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $154,272 per year, or $74.2 per hour.

Application Support Specialist

Young World Physical Education

Grapevine, TX • On-site

$55 - $75/hr

Other

Posted 2 days ago

New

Job description

Application Support Specialist

Grapevine-Colleyville ISD Administration Building - Grapevine, Texas Open in Google Maps

This job is also posted in Grapevine-Colleyville ISD

Job Details

Job ID: 5885148

Application Deadline: Posted until filled

Posted: Aug 13, 2026 5:00 AM (UTC)

Starting Date: To Be Determined

Job Description

Job Title: Application Support Specialist Wage/Hour Status: Exempt

Reports to: Director of Network Operations Pay Grade: Technical 4 (220 Days)

Dept./School: Technology Services Date Revised: 04/2024

Primary Purpose:

This position offers an opportunity for professional development in advanced technical support and foundational systems administration. The Application Support Specialist will be responsible for the resolution of escalated support requests, the diagnosis and remediation of complex technical issues, and contributions to system maintenance and administration.

Qualifications (Education/Experience):

  • Bachelor's degree or equivalent professional experience.
  • Minimum of 1-2 years of experience in application support, technical support, or a related IT role.
  • Relevant certifications (A+, Net+, CompTIA A+, CompTIA IT Fundamentals+, Google

Required Knowledge and Skills: Admin) are not required but highly valued

  • Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly
  • Exceptional troubleshooting and problem-solving skills
  • Strong understanding of endpoint operating systems (Windows 11, macOS, Android, iOS) and their configuration
  • Basic working knowledge in endpoint management platforms such as Google Device Management, Microsoft Intune, JAMF or Meraki MDM.
  • Ability to create and maintain detailed documentation and knowledge base articles.
  • Ability to work with diagnostic and troubleshooting tools

Major Responsibilities and Duties :

  • Investigates and resolves escalated support tickets, collaborating with system administrators and engineers as needed.
  • Provides expert technical support for assigned applications, resolving intricate problems efficiently.
  • Creates and maintain detailed documentation and knowledge base articles
  • Provides expert-level support for interactive display and digital signage systems
  • Provide support for device enrollment, configuration, and management
  • Network Printing Support: Provide expert-level troubleshooting for complex printer connectivity, driver, and printing service issues
  • Utilize and modify existing scripts to meet specific needs
  • Project Participation: Coordinate technology-related tasks within campus projects, including deployments, setups, and troubleshooting

Working Environment:

Primarily a standard office environment

Requires strong analytical and problem-solving abilities, with the ability to manage multiple priorities and perform under pressure

Occasional lifting of equipment up to 25 pounds and prolonged periods of computer use

Occasional after-hours or weekend work may be required for system maintenance and support

Position Type: Full-Time

Job Requirements
  • Citizenship, residency or work visa required
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