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Application Support Jobs in Austin, TX (NOW HIRING)

Hirekeyz Inc

CADD Application Support

Austin, TX · On-site

CADD Application Support Location: Austin TX 78744 Duration: Long Term Contract * Minimum Years of Experience, Skills, and Qualifications: * 5+ Support of MicroStation / ProjectWise / OpenRoads ...

Danaher

Application Support Scientist

Austin, TX

The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role ...

Q2

Application Support Analyst

Austin, TX · Hybrid

SUMMARY Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2 Solution. This role is ideal for someone with strong communication skills, a ...

Eliassen Group

P2 Application Support Engineer

Austin, TX · On-site

$40 - $50/hr

Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second-level support team responsible for stability, reliability, and performance of a financial technology ...

Eliassen Group

P2 Application Support Engineer

Austin, TX · Remote

$40 - $50/hr

Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second-level support team responsible for stability, reliability, and performance of a financial technology ...

NEOGOV

IT Application Support Analyst

San Marcos, TX · On-site

The IT Application Support Analyst is responsible for maintaining and enhancing the county's Judicial/Law Enforcement/Jail databases and application environment, serving as a project lead and ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Wise Skulls

Teamcenter Support analyst

Austin, TX · On-site

Perform routine system checks, log analysis, and monitoring to ensure application stability. * Support deployments, patches, and configuration updates in coordination with L3/engineering teams.

Giving Home Health Care

Outreach Support Intern

Austin, TX · On-site

$23 - $26/hr

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions ... in application materials based on available information. These tools assist our recruitment team ...

Giving Home Health Care

Outreach Support Intern

Austin, TX · On-site

$23 - $26/hr

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions ... in application materials based on available information. These tools assist our recruitment team ...

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Showing results 1-20

All JobsApplication Support JobsApplication Support Jobs in Austin, TX

Application Support information

See Austin, TX salary details

$30.7K

$159.8K

$204.2K

How much do application support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for application support in Austin, TX is $159,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $203,200.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are the most commonly searched types of Application Support jobs in Austin, TX? The most popular types of Application Support jobs in Austin, TX are:
What are popular job titles related to Application Support jobs in Austin, TX? For Application Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Austin, TX look for? The top searched job categories for Application Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Application Support jobs? Cities near Austin, TX with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $159,772 per year, or $76.8 per hour.

CADD Application Support

Hirekeyz Inc

Austin, TX • On-site

Contractor

Re-posted 18 days ago

Job description

Role: CADD Application Support

Location:  Austin TX 78744

Duration: Long Term Contract

 Job Description:

  • Minimum Years of Experience, Skills, and Qualifications:
  • 5+ Support of MicroStation / ProjectWise / OpenRoads Designer
  • 5+ Enterprise software implementation and deployment
  • 5+ Software package creation and deployment
  • 5+ SME for CADD tools and provides extensive support for civil engineering software
  • 5+ Effective customer-centric support
  • 5+ Experience providing guidance to end users based on analysis of hardware, software and technologies associated with civil engineering workflows
  • Excellent communication skills and team player
  • Exercises logic and reasoning to define problems, establish facts and draw valid conclusions
  • Makes decisions that support business objectives and goals
  • Preferred Skills and Qualifications
  • 5+ Years - Work on TxDOT CADD/Engineering projects
  • Experience using AI tools to gain efficiencies in Digital Delivery.

TXDOT WORK TO BE ACCOMPLISHED:

The IT Division of TxDOT is seeking experienced support analysts to provide operation, management, and support for computer aided design and drafting applications ("CADD"), roadway design applications, imagery (e.g., 3D imaging support), civil design, modeling support, and general engineering services.

The worker’s responsibilities and skills must include:

  • Share knowledge of CADD / civil engineering principles and practices.
  • Troubleshoots CADD issues.
  • Assist end users to ensure that CADD projects are completed on time, within budget and to users' requirements.
  • Collaborates with business analysts, technical writers, developers, and others to understand CADD requirements.