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Application Support Jobs in Austin, TX (NOW HIRING)

Esolvit Inc

Technical Support

Austin, TX

Company Description Esolvit is a global leader in consulting, technology, application development ... applications support, implementation and infrastructure services. Esolvit's objective is to ...

Eaton

Field Application Engineer, Electronics

Austin, TX · On-site

$123K - $181K/yr

This job is mainly to provide customer application and technical support, design assistance for ELXD full product lines in Texas mainly focus on service computing OEMs incl Dell, AMD, AWS(machine ...

Amphenol TCS

Sr. Field Application Engineer

Austin, TX · On-site

Support customers throughout the complete product development cycle, from concept and design ... application support. * Review customer drawings and specifications using CAD tools such as Creo or ...

Info Way Solutions

Teamcenter L2 Support

Austin, TX · On-site

Info Way Solutions is seeking a Teamcenter L2 Support engineer who will provide technical support for end-users and resolve application issues. The role involves system monitoring and ensuring the ...

DPR Construction

EHS Application Admin

Austin, TX · On-site

Configure and support application interfaces for data integration with other applications or systems in the environment. * Managing backups, storage, and integrity of application data or databases.

Ercot

GMS Application Engineer Sr.

Taylor, TX · Hybrid

$163K/yr

Provide support for Energy Management Systems (EMS) power systems applications portfolio including ... Coordinate application setup and testing with TDSPs, QSEs, LSEs, Res as appropriate. Perform EMS ...

drillinginfo

Customer Support Representative - 26256

Austin, TX · On-site +1

$16.75 - $21.50/hr

As an Application Support Analyst at Enverus, you will play a crucial role in ensuring our customers and internal teams receive exceptional support and guidance to maximize the value of our software ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Jobs in Austin, TX

Application Support information

See Austin, TX salary details

$30.7K

$159.8K

$204.2K

How much do application support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for application support in Austin, TX is $159,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $203,200.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are the most commonly searched types of Application Support jobs in Austin, TX? The most popular types of Application Support jobs in Austin, TX are:
What are popular job titles related to Application Support jobs in Austin, TX? For Application Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Austin, TX look for? The top searched job categories for Application Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Application Support jobs? Cities near Austin, TX with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $159,772 per year, or $76.8 per hour.

Outreach Support Intern

Giving Home Health Care

Austin, TX

$23 - $26/hr

Contractor

Posted 11 days ago

Giving Home Health Care rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

The Growth Intern supports outreach efforts across the full patient acquisition pipeline, from initial lead engagement through claim filing. This role assists Outreach Coordinators by coordinating patient outreach, scheduling and confirming appointments, screening for eligibility and clinical urgency, tracking required milestones, and maintaining accurate Salesforce documentation. Success is measured by supporting timely patient progression through each stage of the pipeline, including completed intakes, testing completion, claims filed, and accurate documentation that provides visibility into performance and operational outcomes.

This is a temporary contract position averaging 35 hours per week through December 2026, with potential for full time conversion based upon business needs. 

Qualifications
  • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
  • Experience in high-volume customer service, call center operations, healthcare intake, or sales preferred.
  • Strong Salesforce or CRM documentation skills.
  • Exceptional verbal and written communication skills.
  • Strong organization, follow-through, and ability to meet KPI expectations in a fast-paced environment.
  • Patient-first approach consistent with HEART values.
Responsibilities

Lead Engagement and Scheduling

  • Contact all new leads.
  • Schedule intake appointments and ensure the Intake Appointment Date/Time is entered accurately in Salesforce.
  • Confirm intake appointments with patients the day prior.
  • Follow up when initial contact attempts are unsuccessful.
  • Process referrals from all sources and ensure documentation is uploaded before or after intake as appropriate.

Patient Qualification

  • Evaluate patients based on program criteria and level of need.
  • Qualify leads.
  • Assess and document patient acuity and urgency.
  • Communicate qualification findings to Outreach Coordinators for prioritization.

Salesforce Data Management and Ownership

  • Document all patient interactions, intake schedules, triage information, demographics, claim information, and updates in Salesforce.
  • Ensure scheduled and completed intakes, testing completion, and claims filed are trackable in Salesforce.
  • Maintain accurate Lead Owner and Visit information so reporting reflects individual and team performance.

Intake Conversion Support

  • Support Outreach Coordinators in converting leads to scheduled intakes and eventual home health care patients.

Team Collaboration

  • Partner with Sales and Marketing leadership to optimize the intake pipeline.
  • Participate in team huddles and strategy meetings to review KPI progress and barriers.
To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.
 
Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.
 
Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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