1

Application Support Jobs in Austin, TX (NOW HIRING)

Support the Technology Solutions team in maintaining, troubleshooting, and enhancing existing FDOT District 2 public-facing, internal, and client-facing applications and business systems. * Provide ...

New

Company Description Esolvit is a global leader in consulting, technology, application development ... applications support, implementation and infrastructure services. Esolvit's objective is to ...

About the role We are seeking a highly motivated and detail-oriented Application Support Engineer to join our dynamic, fast paced and growth-mindset team. In this role, you will be focused on ...

New

Support customers throughout the complete product development cycle, from concept and design ... application support. * Review customer drawings and specifications using CAD tools such as Creo or ...

Support customers throughout the complete product development cycle, from concept and design ... application support. * Review customer drawings and specifications using CAD tools such as Creo or ...

Info Way Solutions is seeking a Teamcenter L2 Support engineer who will provide technical support for end-users and resolve application issues. The role involves system monitoring and ensuring the ...

Showing results 21-40

Application Support information

See Austin, TX salary details

$30.7K

$159.7K

$204.1K

How much do application support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for application support in Austin, TX is $159,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $203,100.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.

What are the most commonly searched types of Application Support jobs in Austin, TX?

The most popular types of Application Support jobs in Austin, TX are:

What are popular job titles related to Application Support jobs in Austin, TX?

For Application Support jobs in Austin, TX, the most frequently searched job titles are:

What cities near Austin, TX are hiring for Application Support jobs?

Cities near Austin, TX with the most Application Support job openings:

Infographic showing various Application Support job openings in Austin, TX as of August 2026, with employment types broken down into 20% Full Time, and 80% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $159,734 per year, or $76.8 per hour.

Web Application Developer

SNC-Lavalin

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Job DescriptionOverview

AtkinsRealis is seeking a Web Application Developer to join our Technology Solutions team. This role will support a portfolio of existing FDOT District 2 web applications, SharePoint solutions, Power Apps, Power Automate workflows, and related production support needs.

Your role
  • Support the Technology Solutions team in maintaining, troubleshooting, and enhancing existing FDOT District 2 public-facing, internal, and client-facing applications and business systems.

  • Provide application support across traditional .NET web applications, SharePoint Online sites and lists, Power Apps, Power Automate flows, Microsoft Forms, and Microsoft 365-based business processes.

  • Assist with developing web applications using C#, ASP.NET MVC, .NET, SQL Server, and Entity Framework.

  • Work with existing application codebases to implement new features, resolve defects, and improve application functionality, usability, and maintainability.

  • Support inherited and legacy systems by learning existing configurations, documenting current behavior, fulfilling enhancement requests, and minimizing disruption to production users.

  • Develop and maintain database queries, application data models, and integrations using SQL Server, Entity Framework, and LINQ.

  • Create, maintain, and troubleshoot SharePoint lists, document libraries, permissions, views, customized forms, and related Microsoft 365 data sources used by FDOT business applications.

  • Develop, maintain, and troubleshoot Power Apps and Power Automate flows, including connectors, triggers, run-only permissions, app and flow ownership, error handling, notifications, and SharePoint-backed workflows.

  • Support front-end development and maintenance using HTML, CSS, JavaScript, Bootstrap, and responsive web design practices.

  • Use Visual Studio to develop, debug, test, and maintain web applications.

  • Use Git-based source control to clone repositories, create branches, commit changes, merge updates, resolve basic conflicts, and participate in pull request workflows.

  • Assist with deploying, configuring, and troubleshooting web applications hosted in Microsoft IIS and Windows Server environments.

  • Help diagnose technical issues across application, web server, database, and browser layers.

  • Respond to production support requests, triage defects, investigate root causes, coordinate fixes, document resolutions, and communicate status to internal project leaders and FDOT stakeholders.

  • Coordinate with FDOT Office of Information Technology, SharePoint administrators, Power Platform administrators, and project stakeholders when access, environment, security, deployment, or tenant-specific issues require client-side support.

  • Collaborate with developers, analysts, project managers, FDOT staff, and other technical team members to understand requirements, support existing processes, and deliver practical solutions across web, SharePoint, and Power Platform environments.

  • Prepare and maintain documentation for application features, SharePoint and Power Platform configurations, data sources, deployment processes, permissions, inventory of flows and apps, issue resolutions, and development procedures.

  • Follow team standards for coding, testing, source control, security, accessibility, documentation, and application support.

About you
  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, Information Systems, Web Development, Data Science, or a related technical field; or equivalent practical experience developing, maintaining, or supporting web applications, SharePoint solutions, Power Platform solutions, or related business systems.

  • Preferred 5-10 years of professional experience.

  • Experience developing, maintaining, or troubleshooting web applications through coursework, internships, personal projects, or professional experience.

  • Experience or familiarity with C#, ASP.NET MVC, .NET, Visual Studio, SQL Server, and Entity Framework or Entity Framework Core is preferred.

  • Familiarity with front-end web technologies, including HTML, CSS, JavaScript, Bootstrap, and responsive web design.

  • Basic experience with Git and source-control repository workflows, including branching, committing, merging, and pull requests.

  • Exposure to IIS, Windows Server, application deployments, or web server configuration is preferred.

  • Experience or familiarity with SharePoint Online, Microsoft Lists, Power Apps, Power Automate, Microsoft Forms, Microsoft 365 connectors, and SharePoint-backed business workflows is preferred.

  • Experience supporting production applications, troubleshooting user-reported issues, documenting fixes, and working with client IT teams or controlled government technology environments is preferred.

  • Familiarity with Linux, Node.js, npm, PostgreSQL, REST APIs, or CI/CD practices is helpful but not required.

  • Ability to understand and work within an existing codebase while making careful, well-documented changes.

  • Basic understanding of object-oriented programming, web application architecture, database-driven applications, and the software development lifecycle.

  • Ability to troubleshoot issues across application, database, server, and browser layers.

  • Ability to work in client-controlled environments where access, permissions, VPN, security, deployment, and system-owner coordination may affect delivery.

  • Familiarity with relational database concepts and the ability to write and understand basic SQL queries.

  • Basic understanding of responsive design, browser compatibility, usability, and web accessibility practices.

  • Strong analytical, problem-solving, organizational, documentation, and communication skills.

  • Detail-oriented and comfortable collaborating with developers, analysts, project managers, and other technical professionals.

  • Comfortable communicating with technical and non-technical stakeholders, asking clarifying questions, documenting decisions, and providing clear status updates.

  • Ability to learn unfamiliar technologies and development environments and apply feedback constructively.

  • Interest in application development, web technologies, digital transformation, automation, data, and emerging technologies.

Rewards & benefits

At AtkinsRealis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.

Depending on your employment status, AtkinsRealis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.

About AtkinsRealis

We're AtkinsRealis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Expected compensation range is between $83k-$130k+ annually depending on skills, experience, and geographical location.

Are you ready to expand your career with us? Apply today and help us shape something extraordinary.

AtkinsRealis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability

Please review AtkinsRealis' Equal Opportunity Statement here.

Applications for this position are accepted on a rolling basis; no application deadline applies.

AtkinsRealis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRealis, you confirm that you have read and accept our Privacy Notice.

Note to staffing and direct hire agencies:

In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRealis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https://careers.atkinsrealis.com/recruitment-agencies

#LI-HYBRID

Worker TypeEmployeeJob TypeRegular

At AtkinsRealis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.