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Application Support Jobs in Columbus, OH (NOW HIRING)

DPDHL

Sr Application Support Engineer

Westerville, OH · Hybrid

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

DHL

Sr Application Support Engineer

Westerville, OH · On-site

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

Astemo

IT Application Support Engineer

Sunbury, OH · On-site

This position will support the Information Technology department relating to production systems administration. Provide ancillary support for BI Dashboards, Reporting, and Database Administration.

stateindustrial

Operations & Support Analyst

Hebron, OH · On-site

Manage and monitor corporate application operational jobs for optimal performance (SAP, SQL, Other ... Perform SAP application support including analysis, documentation, system management (jobs, errors ...

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Showing results 1-20

All JobsApplication Support JobsApplication Support Jobs in Columbus, OH

Application Support information

See Columbus, OH salary details

$29.9K

$155.7K

$199K

How much do application support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for application support in Columbus, OH is $155,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,400.00 and $198,000.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are the most commonly searched types of Application Support jobs in Columbus, OH? The most popular types of Application Support jobs in Columbus, OH are:
What are popular job titles related to Application Support jobs in Columbus, OH? For Application Support jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Columbus, OH look for? The top searched job categories for Application Support jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Application Support jobs? Cities near Columbus, OH with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Columbus, OH as of June 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $155,692 per year, or $74.9 per hour.
SharePoint Application Support Analyst

SharePoint Application Support Analyst

Info Origin Inc.

Columbus, OH • Hybrid

Other

Posted 11 days ago

Job description

SharePoint Application Support Analyst || Columbus, OH || Hybrid

We are seeking an experienced SharePoint Application Support Analyst to support and maintain web and SharePoint applications.

Responsibilities:

  • Support and troubleshoot SharePoint and web applications.
  • Work directly with users to gather requirements and resolve issues.
  • Implement application enhancements and bug fixes.
  • Test changes and document solutions.
  • Monitor risks, track issues, and provide status updates.
  • Recommend process and system improvements.

Requirements:

  • Bachelor's degree or equivalent technical experience.
  • 6+ years of application support or SharePoint support experience.
  • Strong troubleshooting and problem-solving skills.
  • Experience with SharePoint and web applications.
  • Excellent communication and documentation abilities.

Preferred:

  • Experience with SharePoint Online, Microsoft 365, ASP.NET, or related web technologies.
  • Experience working in enterprise IT environments.

Apply