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Remote Application Support Jobs in Columbus, OH (NOW HIRING)

DPDHL

Sr Application Support Engineer

Westerville, OH · Hybrid

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

DHL

Sr Application Support Engineer

Westerville, OH · On-site

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

Astemo

IT Application Support Engineer

Sunbury, OH

This position will support the Information Technology department relating to production systems administration. Provide ancillary support for BI Dashboards, Reporting, and Database Administration.

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Columbus, OH

Remote Application Support information

See Columbus, OH salary details

$29.9K

$155.7K

$199K

How much do remote application support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for remote application support in Columbus, OH is $155,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,400.00 and $198,000.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Columbus, OH? The most popular types of Application Support jobs in Columbus, OH are:
What are popular job titles related to Remote Application Support jobs in Columbus, OH? For Remote Application Support jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Columbus, OH look for? The top searched job categories for Remote Application Support jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Application Support jobs? Cities near Columbus, OH with the most Remote Application Support job openings:
Remote Application Support jobs near you
SharePoint Application Support Analyst

SharePoint Application Support Analyst

Info Origin Inc.

Columbus, OH • Hybrid

Other

Posted 11 days ago

Job description

SharePoint Application Support Analyst || Columbus, OH || Hybrid

We are seeking an experienced SharePoint Application Support Analyst to support and maintain web and SharePoint applications.

Responsibilities:

  • Support and troubleshoot SharePoint and web applications.
  • Work directly with users to gather requirements and resolve issues.
  • Implement application enhancements and bug fixes.
  • Test changes and document solutions.
  • Monitor risks, track issues, and provide status updates.
  • Recommend process and system improvements.

Requirements:

  • Bachelor's degree or equivalent technical experience.
  • 6+ years of application support or SharePoint support experience.
  • Strong troubleshooting and problem-solving skills.
  • Experience with SharePoint and web applications.
  • Excellent communication and documentation abilities.

Preferred:

  • Experience with SharePoint Online, Microsoft 365, ASP.NET, or related web technologies.
  • Experience working in enterprise IT environments.

Apply