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Remote Application Support Jobs in Chicago, IL (NOW HIRING)

Powers Health

Epic Application Analyst

Munster, IN · Remote

Provides application support to the Cadence module and user assistance within the assigned ... This position is primarily remote but must be able to travel onsite to our facilities for projects.

Powers Health

Epic Application Analyst

Munster, IN · Remote

Provides application support to the Cadence module and user assistance within the assigned ... This position is primarily remote but must be able to travel onsite to our facilities for projects.

Powers Health

Epic Application Analyst

Munster, IN · Remote

Provides application support to the Cadence module and user assistance within the assigned ... This position is primarily remote but must be able to travel onsite to our facilities for projects.

System One

Full-Stack Application Engineer

Schaumburg, IL · Remote

$105K/yr

Hybrid - onsite and remote Hours: 40.0: Responsibilities * Design, develop, and maintain full-stack ... Troubleshoot production issues and provide ongoing application support * Ensure compliance with ...

System One

Full-Stack Application Engineer

Schaumburg, IL · Remote

$105K/yr

Hybrid - onsite and remote Hours: 40.0: Responsibilities * Design, develop, and maintain full-stack ... Troubleshoot production issues and provide ongoing application support * Ensure compliance with ...

System One

Full-Stack Application Engineer

Schaumburg, IL · Remote

$105K/yr

Hybrid - onsite and remote Hours: 40.0: Responsibilities * Design, develop, and maintain full-stack ... Troubleshoot production issues and provide ongoing application support * Ensure compliance with ...

System One

Full-Stack Application Engineer

Schaumburg, IL · Remote

$105K/yr

Hybrid - onsite and remote Hours: 40.0: Responsibilities * Design, develop, and maintain full-stack ... Troubleshoot production issues and provide ongoing application support * Ensure compliance with ...

System One

Full-Stack Application Engineer

Schaumburg, IL · Remote

$105K/yr

Hybrid - onsite and remote Hours: 40.0: Responsibilities * Design, develop, and maintain full-stack ... Troubleshoot production issues and provide ongoing application support * Ensure compliance with ...

System One

Full-Stack Application Engineer

Schaumburg, IL · Remote

$105K/yr

Hybrid - onsite and remote Hours: 40.0: Responsibilities * Design, develop, and maintain full-stack ... Troubleshoot production issues and provide ongoing application support * Ensure compliance with ...

Enova International

Be Seen First

Call Center Sales Representative (Remote)

Chicago, IL · Remote

$17/hr

This role is entirely remote; however, candidates must reside within 100 miles of either Chicago ... In the role of an Application Support Representative, you will undergo a comprehensive three-week ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Chicago, IL

Remote Application Support information

See Chicago, IL salary details

$31.9K

$166K

$212.2K

How much do remote application support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote application support in Chicago, IL is $166,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,200.00 and $211,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Chicago, IL? The most popular types of Application Support jobs in Chicago, IL are:
What are popular job titles related to Remote Application Support jobs in Chicago, IL? For Remote Application Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Chicago, IL look for? The top searched job categories for Remote Application Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Application Support jobs? Cities near Chicago, IL with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Chicago, IL as of August 2026, with employment types broken down into 65% Full Time, 20% Part Time, and 15% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $166,048 per year, or $79.8 per hour.

Project Leader Application Support

pca

Lake Forest, IL • Remote

Full-time

Re-posted 27 days ago

Packaging Corporation Of America rating

7.6

Company rating: 7.6 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

39th of 119 rated packaging manufacturers

Job description

Responsibilities:
Position is primarily focused on support for applications, data historian (PI/PARCView) and  setup/interfaces between OT and business networks  for ten Paper Mills located throughout the United States. Environments include SQL Server, MS Windows/AD, OSI/PI and PARCView.  Successful candidates will need to have strong communication and interpersonal skills, and have the ability to work well with others in a fast-paced industrial environment.  Some travel is involved on a project by project basis.
Basic Qualifications:
• Bachelor degree in Computer Science or equivalent field of study.
• Experience with the following:

  • Supporting/communicating/Interfacing to control networks/PLC’s (PI-OPCDA, PI-OPCHA, PI-OPCUA)
  • Software/application development using various development kits/tools (PI-OLE, PI-SDK or PIAFSDK)
  • Data Historian Software (OSI/PI)
    • Create/manage points
    • Configure/support Interfaces
    • User access
    • System management/installation/support
  • SQL Server database 2017+
    • Writing SQL queries.
    • Creating stored procedures / functions / views
  • Pluses for the following experience
    1. VB.Net / C#, .NET framework 4+
    2. Source control, preferably Git
    3. Web Development Experience
      • ASP.NET MVC, Web API, Blazor
      • JavaScript, JavaScript frameworks such as AngularJS
      • HTML5, CSS, Bootstrap
      • Mobile web development

Preferred Qualifications:

  • 4-8 years of experience using data historians, interfacing/communicating with control networks, software development

Knowledge-Skills-Abilities:

  • Must be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers.
  • Must exhibit excellent communication, analytical, organizational and computer skills.
  • Must be capable of independently making sound decisions through creative problem-solving and detailed requirements-gathering.
  • Must be capable of working with ambiguity and change.

#LI-VP1

 #LI-Remote 

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