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Entry Level Application Support Jobs in Chicago, IL

KEYENCE

Field Application Engineer '27

Chicago, IL · On-site +1

$53K - $80K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Technical Marketing Engineer

Itasca, IL · On-site

$83K/yr

... Entry-Level | Full-Time Location: KEYENCE Headquarters - Itasca, IL At KEYENCE , we don't just ... Customer Support : Provide expert-level product and application support to both internal teams and ...

CorePower Yoga

Part Time Studio Coordinator

Chicago, IL

$13.50 - $17.50/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Subbing Application; support training and usage for teaching team * HRIS Application; support ...

Nexera

Entry Level Remote Sales Role

Chicago, IL · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Answer the screener questions below honestly -- we review every application and respond within 2 ...

Cadence

Application Engineer

Cary, IL · On-site

$74K - $137K/yr

... Support Team's (CST) Rotational Program in San Jose, CA, Austin TX, Cary NC, Columbia MD, or ... This is an entry level rotational position for STEM bachelor level graduates who have limited ...

Aerotek

Entry Level Operator

Buffalo Grove, IL

$18.50 - $20.45/hr

Application Deadline This position is anticipated to close on Jul 23, 2026. About Aerotek Aerotek ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

Insight

HR Support Specialist - Entry Level

Chicago, IL · On-site

$20 - $25/hr

The HR Support Specialist provides high-quality service to all customers. These duties are to be ... Prepares and mails application acknowledgments bi-weekly. * Administers skill tests to applicants.

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Joliet, IL · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Support clients throughout the application and enrollment process * Build positive relationships ...

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Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Joliet, IL · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... Support clients throughout the application and enrollment process * Build positive relationships ...

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All JobsApplication Support JobsEntry Level Application Support JobsEntry Level Application Support Jobs in Chicago, IL

Entry Level Application Support information

See Chicago, IL salary details

$34K

$74.1K

$120K

How much do entry level application support jobs pay per year?

As of Jul 19, 2026, the average yearly pay for entry level application support in Chicago, IL is $74,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $87,600.00 per year, depending on experience, location, and employer.

What are Entry Level Application Support roles?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support specialist, and why are they important?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Chicago, IL? The most popular types of Application Support jobs in Chicago, IL are:
What are popular job titles related to Entry Level Application Support jobs in Chicago, IL? For Entry Level Application Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in Chicago, IL look for? The top searched job categories for Entry Level Application Support jobs in Chicago, IL are:
Entry Level Application Support jobs near you
Information Services- IS SharePoint/Website Support Specialist

Information Services- IS SharePoint/Website Support Specialist

Lutheran Social Services of Illinois

Des Plaines, IL • On-site

$65K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.
LSSI is hiring a full-time SharePoint Administrator, Monday through Friday This entry level SharePoint Administratorprovides day-to-day administration and support for LSSI's SharePoint Online environment as well as closely related collaboration tools; including Microsoft Teams and Power Platform solutions (Copilot Studio, Power Automate, Power Apps). Also manages/liaisons requests for LSSI website support. This role supports secure access, consistent configuration, and alignment with LSSI IT policies and document retention/classification requirements, escalating complex issues to senior IT staff as needed.
Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages:
  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience, and licensure.
  • Salary $65,000-$75,000/Annually.
  • Opportunity for advancement.
  • Comprehensive benefits packagefor Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • The paid training you need to learn, grow, and succeed!

Essential Functions:
  • Maintain page/content ownership processes (owner inventory, onboarding/offboarding, continuity of ownership) and support basic publishing standards,
  • Provide basic website support by receiving and routing requests, coordinating routine content updates, performing basic troubleshooting, and escalating issues as needed.
  • Configure and support document management practices (libraries, metadata, views, versioning) to enable version control and accessibility.
  • Support data retention and classification requirements by assisting with retention configurations, records practices, and audits aligned to LSSI retention and classification policies; coordinate preservation/litigation hold actions with Privacy/Security as directed.
  • Provide administration and support for Microsoft Teams, including channel creation (standard/private/shared), membership/access troubleshooting, and alignment between Teams membership and SharePoint content access.
  • Support guest/external access requests per LSSI policy by verifying ticket submission and approvals, assisting with onboarding/offboarding, and ensuring timely access removal when no longer needed.
  • Provide day-to-day administration support for Copilot Studio and support the development/maintenance of LSSI chatbots (topics/flows, testing/UAT coordination, releases) under established standards and oversight.
  • Build/support Power Automate flows and Power Apps (often integrated with SharePoint) following approved patterns and data handling requirements; monitor solution health and escalate complex issues as needed.
  • Document and maintain SharePoint, Teams, and Copilot/Power Platform tasks. Assist with testing and communications for Microsoft 365 updates.
  • Create any associated knowledge articles/job aids for SharePoint, Teams, and Copilot/Power Platform as well as other assigned tasks.

Position Qualifications:
  • High school diploma or equivalent required.
  • Bachelor's degree in information technology, computer science, or related field preferred.
  • Background check clearance required.
  • OWASP or equivalent training preferred.
  • ITIL or LEAN certification preferred.
  • HITRUST experience preferred.
  • 0-2 years of experience supporting Microsoft 365 collaboration tools in a helpdesk/application support or junior administrator role.
  • Working knowledge of SharePoint Online (sites, pages, libraries, permissions, metadata, and versioning).
  • Working knowledge of Microsoft Teams administration (Teams/channels membership, private/shared channels, and common access troubleshooting).
  • Foundational experience with Power Automate and/or Power Apps; ability and willingness to learn Copilot Studio administration and chatbot support.
  • Experience working in a ticketing system and documenting work performed, status updates, and resolutions.
  • Ability to follow governance standards and data handling requirements (least-privilege access; approved guest/external access processes; retention/classification guidance).
  • Strong customer service, communication, and time-management skills.
  • Valid driver's license, in good standing for the state of residency required.
  • Access to reliable transportation required.
  • Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.

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