The Senior Application Support Engineer will manage desktop and web-based application software solutions, providing analysis, implementation, configuration, and troubleshooting support while acting ...
The Senior Application Support Engineer will manage desktop and web-based application software solutions, providing analysis, implementation, configuration, and troubleshooting support while acting ...
Partner with global development and application support teams in New York, Chicago, Montreal, Paris, Sydney, London, Bangalore and Hong Kong. Work in follow-the-sun model. Extensive interaction is ...
Partner with global development and application support teams in New York, Chicago, Montreal, Paris, Sydney, London, Bangalore and Hong Kong. Work in follow-the-sun model. Extensive interaction is ...
Serve as a senior escalation point, providing Level 3 application support and resolving complex ... Level 2 issues * Partner with vendors to ensure alignment with firm standards, best practices, and ...
Serve as a senior escalation point, providing Level 3 application support and resolving complex ... Level 2 issues * Partner with vendors to ensure alignment with firm standards, best practices, and ...
Job Summary : 1872 Consulting is seeking a Senior Application Integration & Support Analyst who will work directly with business owners from various administrative departments to provide technology ...
Job Summary : 1872 Consulting is seeking a Senior Application Integration & Support Analyst who will work directly with business owners from various administrative departments to provide technology ...
Sr Application Developer
Chicago, IL · Hybrid
$99K - $136K/yr
Senior Application Engineer (Boomi) - Chicago, IL (Hybrid) A well-established, growing professional ... own the integration and support of its core business applications. You'll design and build ...
Sr Application Developer
Chicago, IL · Hybrid
$99K - $136K/yr
Senior Application Engineer (Boomi) - Chicago, IL (Hybrid) A well-established, growing professional ... own the integration and support of its core business applications. You'll design and build ...
Senior Application Architect
Chicago, IL · On-site
Senior Application Architect Stantec is looking for a Senior Application Architect that will be ... to support new business requirements. Technical Leadership: Provide technical leadership to ...
Senior Application Architect
Chicago, IL · On-site
Senior Application Architect Stantec is looking for a Senior Application Architect that will be ... to support new business requirements. Technical Leadership: Provide technical leadership to ...
Sr Application Developer
Chicago, IL · Hybrid
$99K - $136K/yr
Senior Application Engineer (Boomi) - Chicago, IL (Hybrid) A well-established, growing professional ... own the integration and support of its core business applications. You'll design and build ...
Sr Application Developer
Chicago, IL · Hybrid
$99K - $136K/yr
Senior Application Engineer (Boomi) - Chicago, IL (Hybrid) A well-established, growing professional ... own the integration and support of its core business applications. You'll design and build ...
Senior Application Architect
Chicago, IL · On-site +1
The Senior Application Architect performs technical planning, architecture development and ... that support whole-person well-being. Associate benefits are designed to encourage personal ...
Senior Application Architect
Chicago, IL · On-site +1
The Senior Application Architect performs technical planning, architecture development and ... that support whole-person well-being. Associate benefits are designed to encourage personal ...
Senior Application Engineer I
Chicago, IL · On-site
$133K - $166K/yr
What You'll Do We are seeking a Senior Application Engineer I to lead the advanced configuration, integration, and optimization of legal technology solutions supporting Litigation Practice Delivery.
Senior Application Engineer I
Chicago, IL · On-site
$133K - $166K/yr
What You'll Do We are seeking a Senior Application Engineer I to lead the advanced configuration, integration, and optimization of legal technology solutions supporting Litigation Practice Delivery.
Senior Application Developer
Chicago, IL · On-site
$85K - $100K/yr
The Senior Application Developer role leads the customization and support of critical business applications and the data integrity across systems. They will lead the design and development of ...
Senior Application Developer
Chicago, IL · On-site
$85K - $100K/yr
The Senior Application Developer role leads the customization and support of critical business applications and the data integrity across systems. They will lead the design and development of ...
Senior Application Developer
Chicago, IL · Hybrid
$85K - $100K/yr
The Senior Application Developer role leads the customization and support of critical business applications and the data integrity across systems. They will lead the design and development of ...
Senior Application Developer
Chicago, IL · Hybrid
$85K - $100K/yr
The Senior Application Developer role leads the customization and support of critical business applications and the data integrity across systems. They will lead the design and development of ...
Senior Application Developer
Chicago, IL · Hybrid
$85K - $100K/yr
The Senior Application Developer role leads the customization and support of critical business applications and the data integrity across systems. They will lead the design and development of ...
Senior Application Developer
Chicago, IL · Hybrid
$85K - $100K/yr
The Senior Application Developer role leads the customization and support of critical business applications and the data integrity across systems. They will lead the design and development of ...
Senior Application Architect
Chicago, IL · On-site +1
The Senior Application Architect performs technical planning, architecture development and ... that support whole-person well-being. Associate benefits are designed to encourage personal ...
Senior Application Architect
Chicago, IL · On-site +1
The Senior Application Architect performs technical planning, architecture development and ... that support whole-person well-being. Associate benefits are designed to encourage personal ...
Senior Application Architect
Chicago, IL · On-site +1
The Senior Application Architect performs technical planning, architecture development and ... that support whole-person well-being. Associate benefits are designed to encourage personal ...
Senior Application Architect
Chicago, IL · On-site +1
The Senior Application Architect performs technical planning, architecture development and ... that support whole-person well-being. Associate benefits are designed to encourage personal ...
Application Support Specialist
Oak Brook, IL · On-site
$64K - $96K/yr
Position Summary Provide application support to end-users across the business for computer hardware ... Work with Senior IT Project Manger to analyze, plan and develop requirements and standards in ...
Application Support Specialist
Oak Brook, IL · On-site
$64K - $96K/yr
Position Summary Provide application support to end-users across the business for computer hardware ... Work with Senior IT Project Manger to analyze, plan and develop requirements and standards in ...
Senior Application Architect
Chicago, IL · On-site
... to support new business requirements. • Provide technical leadership to software development ... in a senior application design/architecture capacity. • Experience should include designing ...
Senior Application Architect
Chicago, IL · On-site
... to support new business requirements. • Provide technical leadership to software development ... in a senior application design/architecture capacity. • Experience should include designing ...
Application Support Specialist
Oak Brook, IL · On-site
$64K - $96K/yr
Position Summary Provide application support to end-users across the business for computer hardware ... Work with Senior IT Project Manger to analyze, plan and develop requirements and standards in ...
Application Support Specialist
Oak Brook, IL · On-site
$64K - $96K/yr
Position Summary Provide application support to end-users across the business for computer hardware ... Work with Senior IT Project Manger to analyze, plan and develop requirements and standards in ...
Company Description Senior Application Developer (.Net) Location: Chicago Duration: 6 months with ... support Desired Qualifications • Telerik Controls • Dependency Injection, IOC Framework ...
Company Description Senior Application Developer (.Net) Location: Chicago Duration: 6 months with ... support Desired Qualifications • Telerik Controls • Dependency Injection, IOC Framework ...
Application Support Scientist
Chicago, IL · On-site
... the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this role, you will have the ...
Application Support Scientist
Chicago, IL · On-site
... the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this role, you will have the ...
The Sr. Application Engineer performs engineering and project management duties as assigned by the ... Supports Sales, including visiting job sites for customer meetings and surveys * Creates plans and ...
The Sr. Application Engineer performs engineering and project management duties as assigned by the ... Supports Sales, including visiting job sites for customer meetings and surveys * Creates plans and ...
Senior Application Support information
See Chicago, IL salary details
$55.6K - $65.5K
0% of jobs
$65.5K - $75.4K
6% of jobs
$75.4K - $85.3K
5% of jobs
$85.3K - $95.1K
8% of jobs
$99.1K is the 25th percentile. Wages below this are outliers.
$95.1K - $105K
14% of jobs
$105K - $114.9K
12% of jobs
The median wage is $118.6K / yr.
$114.9K - $124.8K
13% of jobs
$133.9K is the 75th percentile. Wages above this are outliers.
$124.8K - $134.7K
18% of jobs
$134.7K - $144.5K
12% of jobs
$144.5K - $154.4K
9% of jobs
$154.4K - $164.3K
3% of jobs
$55.6K
$118.4K
$164.3K
How much do senior application support jobs pay per year?
As of Sep 1, 2026, the average yearly pay for senior application support in Chicago, IL is $118,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,900.00 and $136,000.00 per year, depending on experience, location, and employer.
What is a senior application support?
Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.
What are the key skills and qualifications needed to thrive as a senior application support?
To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.
What are some common challenges faced by senior application support, and how can they be addressed?
Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.
What is the difference between Senior Application Support vs Application Support Specialist?
| Aspect | Senior Application Support | Application Support Specialist |
|---|---|---|
| Required Credentials | Typically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA) | Entry to mid-level experience, similar certifications often preferred |
| Work Environment | Fast-paced, often involves troubleshooting complex issues, may lead small teams | Support-focused, handling user queries, routine troubleshooting |
| Employer & Industry Usage | Common in IT, finance, healthcare sectors | Widespread across industries with IT support needs |
| Search & Comparison Intent | Focuses on experienced roles, leadership, complex support | Entry to mid-level support roles, user-focused |
Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.
What are the most commonly searched types of Application Support jobs in Chicago, IL?
The most popular types of Application Support jobs in Chicago, IL are:
What are popular job titles related to Senior Application Support jobs in Chicago, IL?
For Senior Application Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Senior Application Support jobs in Chicago, IL look for?
The top searched job categories for Senior Application Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Senior Application Support jobs?
Cities near Chicago, IL with the most Senior Application Support job openings:
Full-time
Re-posted 17 days ago
Job description
Job Summary:
1872 Consulting is a company that specializes in application support and management. The Senior Application Support Engineer will manage desktop and web-based application software solutions, providing analysis, implementation, configuration, and troubleshooting support while acting as the primary technical contact for various departments.
Responsibilities:
• Manage processes to upgrade and maintain assigned systems. Work with vendors to resolve issues that cannot be readily addressed using in-house resources.
• Draft and submit technical specifications and diagrams that document existing systems or outlines the build of prospective systems.
• In conjunction with other technology teams, establish and maintain an appropriate test environment and execute appropriate application test plans for assigned applications.
• Define packaging requirements for desktop applications, when necessary, and prepare applications for installation into the production environment using Firm standard tools and methodologies.
• Research new applications and/or application features both independently and by management request. Formulate recommendations and implementation plans.
• Resolve end user issues as escalated by the Service Desk, including working with software vendors' technical support to resolve complex problems.
• Provide After Hours On Call Support. Work as needed during monthly maintenance windows.
• Using a variety of means, maintain a high level of current awareness of new technologies and technology trends associated assigned applications and areas of discipline.
• Develop and maintain application documentation, including, but not limited to, Configuration Guides, Application Design Guides, Frequently Asked Questions list, Knowledge Base articles; provide consultation to the training team on associated end-user documentation.
• Perform other duties or special projects as required.
Qualifications:
Required:
• 7+ years of total experience in IT
• Strong Application Support experience
• Experience supporting, integrating and deploying applications
• SQL experience
Preferred:
• Experience with Windows Server 2008 and IIS administration (2012 R2 and higher)
• Experience with IT task and report automation using tools such as PowerShell scripts
Company:
1872 Consulting is a recruitment and IT consulting company. Founded in 1872, the company is headquartered in Chicago, USA, with a team of 11-50 employees. The company is currently Early Stage.
1872 Consulting is a company that specializes in application support and management. The Senior Application Support Engineer will manage desktop and web-based application software solutions, providing analysis, implementation, configuration, and troubleshooting support while acting as the primary technical contact for various departments.
Responsibilities:
• Manage processes to upgrade and maintain assigned systems. Work with vendors to resolve issues that cannot be readily addressed using in-house resources.
• Draft and submit technical specifications and diagrams that document existing systems or outlines the build of prospective systems.
• In conjunction with other technology teams, establish and maintain an appropriate test environment and execute appropriate application test plans for assigned applications.
• Define packaging requirements for desktop applications, when necessary, and prepare applications for installation into the production environment using Firm standard tools and methodologies.
• Research new applications and/or application features both independently and by management request. Formulate recommendations and implementation plans.
• Resolve end user issues as escalated by the Service Desk, including working with software vendors' technical support to resolve complex problems.
• Provide After Hours On Call Support. Work as needed during monthly maintenance windows.
• Using a variety of means, maintain a high level of current awareness of new technologies and technology trends associated assigned applications and areas of discipline.
• Develop and maintain application documentation, including, but not limited to, Configuration Guides, Application Design Guides, Frequently Asked Questions list, Knowledge Base articles; provide consultation to the training team on associated end-user documentation.
• Perform other duties or special projects as required.
Qualifications:
Required:
• 7+ years of total experience in IT
• Strong Application Support experience
• Experience supporting, integrating and deploying applications
• SQL experience
Preferred:
• Experience with Windows Server 2008 and IIS administration (2012 R2 and higher)
• Experience with IT task and report automation using tools such as PowerShell scripts
Company:
1872 Consulting is a recruitment and IT consulting company. Founded in 1872, the company is headquartered in Chicago, USA, with a team of 11-50 employees. The company is currently Early Stage.
About 1872 Consulting
Sourced by ZipRecruiter
1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Chicago, IL, US
Year founded
2014