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Senior Application Support Jobs (NOW HIRING)

Atrium

Senior Application Support Engineer

Boston, MA · On-site

$120K - $145K/yr

Our client is seeking a Senior Application Support Engineer to support and maintain enterprise SaaS applications, with a primary focus on Workday. This role will handle production support ...

DHL

Sr Application Support Engineer

Westerville, OH · On-site

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

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DPDHL

Sr Application Support Engineer

Westerville, OH · Hybrid

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

New

Corpay

Senior Application Support Engineer

Mexico, ME · On-site

A Senior Application Engineer is a highly specialized, senior-level technical support role responsible for resolving complex and critical issues, often involving system architecture, software ...

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Senior Application Support information

See salary details

$54K

$114.9K

$159.5K

How much do senior application support jobs pay per year?

As of Jun 5, 2026, the average yearly pay for senior application support in the United States is $114,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Application Support specialist, and why are they important?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What are some common challenges faced by Senior Application Support professionals, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.

What are Senior Application Support specialists?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What cities are hiring for Senior Application Support jobs? Cities with the most Senior Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Senior Application Support jobs? States with the most job openings for Senior Application Support jobs include:
Senior Application Support jobs near you
Infographic showing various Senior Application Support job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 74% Full Time, 4% Part Time, 2% Temporary, 18% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $114,905 per year, or $55.2 per hour.
Senior Application Support Engineer

Senior Application Support Engineer

Atrium

Boston, MA • On-site

$120K - $145K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Atrium Health rating

7.6

Company rating: 7.6 out of 10

Based on 605 frontline employees who took The Breakroom Quiz

185th of 865 rated healthcare providers

Job description

Client Overview:
Our client is a leading global financial services organization known for innovation, collaboration, and operational excellence. They are looking to expand their team by bringing on a Senior Application Support Engineer.
Salary/Hourly Rate:
$120k - $145k Annually
Position Overview:
Our client is seeking a Senior Application Support Engineer to support and maintain enterprise SaaS applications, with a primary focus on Workday. This role will handle production support, troubleshooting, integrations, incident management, and system improvements across business-critical applications.
Responsibilities of the Senior Application Support Engineer:
  • Support enterprise applications, integrations, and production environments.
  • Troubleshoot application, integration, and data issues.
  • Manage incidents, escalations, and root cause analysis.
  • Support user access, platform administration, and system maintenance.
  • Partner with internal teams and vendors to resolve issues and improve processes.
  • Maintain documentation and support procedures.
  • Assist with upgrades, releases, and operational improvements.
Required Experience/Skills fro the Senior Application Support Engineer:
  • 5+ years of application or production support experience.
  • Strong experience supporting Workday Financials and/or HCM.
  • Experience with Workday integrations, EIBs, reporting, and scheduled jobs.
  • Strong troubleshooting and incident management skills.
  • Experience working cross-functionally in fast-paced environments.
  • Excellent communication and organizational skills.
Preferred Experience/Skills for the Senior Application Support Engineer:
  • Salesforce support or administration experience.
  • ITIL knowledge.
  • Experience with SQL, scripting, BI tools, or AWS.
  • Workday Studio or Workday certifications.
  • Financial services industry experience.
Benefits:
  • Competitive benefits package.
  • Medical, dental, and vision.
  • 401(K).
  • PTO and more.
About Atrium: What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 391925

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About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

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