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Senior Application Support Jobs (NOW HIRING)

DHL

Sr Application Support Engineer

Westerville, OH · On-site

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

DPDHL

Sr Application Support Engineer

Westerville, OH · Hybrid

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

ECS

Senior Application Support Engineer

Stafford, VA · On-site

$110K - $120K/yr

Everforth ECS is seeking a Senior Application Support Engineer to work in our Stafford, VA office. We are seeking a highly capable and experienced Application Support Engineer to join our team. In ...

Memorial Hermann

Senior Application Analyst

Plaza, ND · On-site

The Senior Application Analyst may lead or support the Project Management activities required to deliver business-oriented, valuable and relevant solutions. The Senior Application Analyst reports ...

Alkami Technology

Sr. Application Support Engineer

$80K - $100K/yr

Alkami is hiring a Senior Application Support Engineer that has ticket management and customer facing experience. This position will be responsible for researching and resolving application issues ...

DTCC

Senior Application Support Engineer

Tampa, FL · On-site

The Impact You Will Have in This Role As a Senior Application Support Engineer , you will support critical risk management systems powering core processing across NSCC, FICC, and DTC . These ...

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Senior Application Support information

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$54K

$114.9K

$159.5K

How much do senior application support jobs pay per year?

As of Jun 25, 2026, the average yearly pay for senior application support in the United States is $114,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Application Support specialist, and why are they important?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What are Senior Application Support specialists?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What job makes $10,000 a month without a degree?

Senior Application Support roles can sometimes pay $10,000 or more per month, especially with extensive experience, specialized skills, and certifications in areas like cloud platforms or cybersecurity. These positions often require strong technical knowledge, problem-solving abilities, and familiarity with enterprise software, but may not require a formal degree if demonstrated expertise is sufficient.

What jobs in the US pay 300,000 a year?

Senior Application Support roles typically do not reach $300,000 annually, but high-level positions such as senior software engineers, IT directors, or specialized cybersecurity managers can earn this level of compensation, especially with extensive experience, certifications, and working in high-demand industries or large organizations. These roles often require advanced technical skills, leadership responsibilities, and sometimes on-call availability or long hours.

What does an application support person do?

An application support person is responsible for maintaining, troubleshooting, and resolving issues related to software applications. They assist users, monitor system performance, and may use tools like ticketing systems to track problems, ensuring applications run smoothly and efficiently.

What are some common challenges faced by Senior Application Support professionals, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.

What is a senior application support specialist job description?

A senior application support specialist is responsible for maintaining, troubleshooting, and resolving issues related to software applications used within an organization. They provide technical support to end-users, analyze system problems, and collaborate with development teams to implement solutions, often utilizing tools like ticketing systems and monitoring software. Strong communication skills, technical knowledge, and experience with specific applications or platforms are essential for this role.
More about Senior Application Support jobs
What cities are hiring for Senior Application Support jobs? Cities with the most Senior Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Senior Application Support jobs? States with the most job openings for Senior Application Support jobs include:
What job categories do people searching Senior Application Support jobs look for? The top searched job categories for Senior Application Support jobs are:
Senior Application Support jobs near you
Infographic showing various Senior Application Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, 34% Hybrid, and 33% Remote job distribution, with an average salary of $114,905 per year, or $55.2 per hour.

Sr Application Support Analyst

BrightSpring

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Our Company
PharMerica
Overview
The Senior Application Support Analyst provides advanced front-end application support and technical support for PharMerica's third-party pharmacy and document management systems. This role focuses on complex issue investigation, ticket triage, and resolution while partnering closely with cross-functional teams to ensure stable, high-performing applications. The Senior Application Support Analyst serves as a subject matter expert, supporting high-impact incidents, contributing to process improvement, and enhancing overall user experience through deep technical and functional expertise.
Schedule:
Days/Hours/Shift
Weekend/Holiday Rotation
Benefits and perks for You!
  • Medical, Dental, Vision insurance
  • Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
  • Tuition discounts & reimbursement
  • 401(k)
  • Company Paid Time Off*
  • Shift Differential
  • DailyPay
  • Pet Insurance
  • Employee wellness and discount programs

*Benefits may vary by employment status
Responsibilities
  • Provides advanced front-end application support to ensure timely and effective resolution of complex issues, minimizing disruption to end-users
  • Performs detailed ticket triage, prioritization, and escalation in alignment with support processes and service-level expectations
  • Investigates recurring or systemic issues, identify root causes, and recommend solutions to improve application stability and performance
  • Serves as an escalation point for complex application incidents requiring deep functional knowledge
  • Collaborates closely with Application Support Manager, Product Management, QA, and Integration teams to resolve issues and support application releases
  • Partners with other application support resources and technical leaders to ensure consistent support practices and shared understanding of system behavior
  • Provides regular updates on issue status, trends, and risks to Application Support Manager
  • Identifies process improvement opportunities within application support to enhance efficiency and user experience
  • Participates in the development and maintenance of documentation for support protocols and troubleshooting guides
  • Recommends continuous improvement initiatives based on support data and user feedback, optimizing operations and support processes

Qualifications
  • Minimum of 5 years of experience in application support or a related technical field, with demonstrated success supporting complex applications
  • Strong understanding of technical and front-end application support best practices, issue triage, and troubleshooting methodologies
  • Experience supporting third-party or vendor-based applications preferred
  • Highly detail-oriented with strong analytical skills, particularly in diagnosing complex issues and identifying root causes
  • Ability to independently manage and resolve high-priority or ambiguous issues
  • Strong written and verbal communication skills, with the ability to clearly explain technical issues to both technical and non-technical audiences
  • Proven ability to collaborate effectively across teams and with external vendors when required
  • Application Support Manager, Support Analysts, Business Analysts, Senior Director of Application Management, Development, Product Management, QA, and Integration teams
  • End-users and third-party vendors as needed
  • Deliver consistent, high-quality application support with a focus on timely and accurate resolution of issues
  • Demonstrate ownership of complex incidents and contribute to improved application reliability and user satisfaction
  • Act as a trusted senior-level resource within the application support function through expertise, collaboration, and continuous improvement

About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.
Additional Job Information
This role requires advanced front-end application expertise and technical knowledge and the ability to independently resolve complex application issues. The Senior Application Support Analyst will take ownership of higher level support tickets, support growth within the support team through documentation and expertise and collaborate with cross functional partners to ensure application stability, performance, and positive user experience.