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Senior Application Support Jobs in Tennessee (NOW HIRING)

Senior Application Architect Stantec is looking for a Senior Application Architect that will be ... to support new business requirements. Technical Leadership: Provide technical leadership to ...

... the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this role, you will have the ...

Senior Application Developer

Nashville, TN · On-site

$92K - $127K/yr

The Senior Applications Developer is responsible for analysis and design, scope documentation ... Must demonstrate knowledge expertise for their supported application(s). Responsibilities:

The Sr. Application Analyst - Workday HCM serves as a technical and functional lead for the Workday ... Support governance activities by contributing to standards, naming conventions, and change control ...

The Sr. Application Analyst - Workday HCM serves as a technical and functional lead for the Workday ... Support governance activities by contributing to standards, naming conventions, and change control ...

Senior Meditech BAR Analyst

Brentwood, TN · Remote

$83K - $110K/yr

The position supports other application analysts and is expected to take control and lead projects. A Senior Application Analyst works closely with internal staff members, physician practices ...

Senior Meditech BAR Analyst

Brentwood, TN · On-site

$83K - $110K/yr

The position supports other application analysts and is expected to take control and lead projects. A Senior Application Analyst works closely with internal staff members, physician practices ...

SUMMARY The Senior Technical Support Analyst serves as a senior-level, hands-on technical resource responsible for providing advanced end-user and application support across the organization. This ...

SUMMARY The Senior Technical Support Analyst serves as a senior-level, hands-on technical resource responsible for providing advanced end-user and application support across the organization. This ...

$61K - $85K/yr

Updates technical documentation for use by application administration or support teams, under the direction of senior or lead application administrator(s). Participates in testing newly developed ...

... senior application support roles. • Hands‑on experience supporting ERP and planning environments used for supply chain execution. Company : Permobil creates assistive solutions that enrich the ...

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Senior Application Support information

See Tennessee salary details

$49K

$104.3K

$144.8K

How much do senior application support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for senior application support in Tennessee is $104,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,100.00 and $119,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior application support?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What is a senior application support?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What are some common challenges faced by senior application support, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.
What are the most commonly searched types of Application Support jobs in Tennessee? The most popular types of Application Support jobs in Tennessee are:
What are popular job titles related to Senior Application Support jobs in Tennessee? For Senior Application Support jobs in Tennessee, the most frequently searched job titles are:
What cities in Tennessee are hiring for Senior Application Support jobs? Cities in Tennessee with the most Senior Application Support job openings:
Infographic showing various Senior Application Support job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 15% Part Time, 1% Temporary, and 13% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $104,290 per year, or $50.1 per hour.

Sr. Application Support Administrator

BlueCross BlueShield of Tennessee

Chattanooga, TN • On-site, Remote

Full-time

Posted 7 days ago


Job description

We are hiring a Senior Application Support Administrator on the IT Service Management (ITSM) Tools Team at BCBST!
In this role, you will help drive the continued expansion and adoption of the ServiceNow platform across the organization. Your primary focus will be designing, developing, and supporting integrations between ServiceNow and enterprise systems to improve efficiency, automate manual processes, and deliver measurable cost savings. You will partner with teams across BCBST to transform legacy workflows, including spreadsheet-based processes, into scalable ServiceNow solutions that provide streamlined request intake, intelligent routing, automation, and an improved end-user experience. You'll collaborate with peers to scope new integration opportunities, enhance existing solutions, and ensure the stability and reliability of our ServiceNow platform as its usage continues to grow across the enterprise.
To be successful in this role, in addition to the core job requirements, you'll bring strong technical expertise in ServiceNow administration, integration development, and automation. You should have experience creating custom workflows using Flow Designer, developing and supporting web services and APIs, and leveraging scripting to build scalable solutions. Strong knowledge of SQL, PowerShell, and JavaScript is essential. You will be a strong candidate for this role if you have experience with MoveWorks, exposure to AI capabilities within ServiceNow, and a passion for identifying opportunities to improve operational efficiency through automation and platform consolidation.
Note:
  • This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office.
  • Participation in an on-call rotation is required, with coverage lasting for 1 week, occurring approximately every 9 weeks.
  • Sponsorship is not available for this role.

Job Responsibilities
  • Offers consultation and provides senior leadership in support of all major applications and related projects.
  • Understands all integration points with existing systems and related infrastructure to provide guidance and direction with applications configuration and implementations.
  • Provides top level support for all problem resolution and troubleshooting activities.
  • Provides direction and design for the setup, configuration, integration and implementation of major applications into the environment.
  • Must be willing to adjust schedule to perform maintenance and upgrades outside of business hours and be part of an on-call rotation.

Job Qualifications
Education
  • Bachelor's degree in Computer Information Systems or a related field, or commensurate experience in a professional environment, required.

Experience
  • 5 years - Experience in Information Technology required
  • 3 years - Systems Administration or Programming experience required.
  • 1 year - Knowledge of computer systems operations for Windows/AIX/Mainframe environments.

Skills/Certifications
  • Expert knowledge of application support technologies and related documentation required.
  • Strong interpersonal and organizational skills
  • Proven decision making and problem solving skills
  • Excellent time and project management skills
  • Ability to clearly articulate ideas, problem/solution/business value descriptions that can be understood by a broad audience.

Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.