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Application Support Engineer Internship Jobs in Tennessee

ACA Group

Application Support Engineer

Chattanooga, TN · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

Trimble

Application Support Specialist

Knoxville, TN · On-site

Application Support Specialist: Empower the Future of MEP Construction! Ready to make a tangible ... Engineering, Construction, and Operations. What Makes This Role Great: In this role, you will be ...

Danaher

Application Support Scientist

Nashville, TN · On-site

The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role ...

Jobtailor

Manager, Application Solutions

Chattanooga, TN · On-site

$125 - $150/hr

Oversee multiple teams supporting Facets and BlueCard operations * Ensure operational excellence ... Oversee multiple application programming and analysis projects, including development, installation ...

Nike

Field Support Engineer

Memphis, TN · On-site

WHO ARE WE LOOKING FOR As a Field Support Engineer, you will be focused on driving the exceptional ... Experience with Windows 11 along with application compatibility and servicing using desktop ...

Revecore

Sr. Production Support Engineer

Franklin, TN · Remote

$40.50 - $52.75/hr

Sr. Production Support Engineer Start your next chapter at Revecore! For over 25 years, we've been ... Analyze system performance and identify areas of improvement in application reliability ...

KEYENCE

Field Application Engineer '27

Brentwood, TN · On-site +1

$53K - $80K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

KEYENCE

Field Application Engineer '27

Knoxville, TN · On-site +1

$53K - $80K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

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Application Support Engineer Internship information

What does an application support engineer intern do?

An Application Support Engineer Intern assists in maintaining, troubleshooting, and resolving issues related to software applications within a company. They work closely with users to identify problems, document solutions, and escalate complex issues to senior engineers when necessary. Interns often help with software installations, updates, and monitoring application performance. This role provides hands-on experience with technical problem-solving and customer support, making it a valuable stepping stone for a career in IT or software engineering.

What are the key skills and qualifications needed to thrive as an application support engineer intern?

To thrive as an Application Support Engineer Intern, you typically need foundational knowledge in computer science, troubleshooting, and basic programming, often supported by current enrollment in a relevant degree program. Familiarity with ticketing systems, databases (such as SQL), and monitoring tools, along with an understanding of operating systems, is important. Strong problem-solving skills, attention to detail, and effective communication help interns stand out in diagnosing and resolving technical issues. These skills and qualities are essential for providing reliable application support, ensuring user satisfaction, and learning quickly in a dynamic technical environment.

What are some typical projects or tasks an application support engineer intern can expect to work on during their internship?

As an Application Support Engineer Intern, you can expect to work on tasks like monitoring application performance, troubleshooting user-reported issues, documenting solutions, and assisting with software updates or deployments. You may also collaborate with development teams to escalate and resolve complex technical problems. Interns often gain exposure to ticketing systems, customer communications, and the process of root cause analysis, which are valuable for building foundational support skills in a real-world environment.

What are the most commonly searched types of Application Support Engineer jobs in Tennessee?

The most popular types of Application Support Engineer jobs in Tennessee are:

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For Application Support Engineer Internship jobs in Tennessee, the most frequently searched job titles are:

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Application Support Engineer Internship jobs near you

Application Support Engineer

ACA Group

Chattanooga, TN • Hybrid

Full-time

Medical, Life

This job post has expired today. Applications are no longer accepted.

Job description

About ACA:
 

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.

  • Office Locations: NYC (office is near Grand Central), Pittsburgh, Medford, Oregon, Chattanooga and Portland, Maine.
  • Must be able to go into one of these offices 2 days/week (Hybrid)
  • All other locations will operate remotely until we establish an office in your area
  • Must be able to work Mountain time OR PST


Position Summary :
This role is integral to the daily operations of our technology support team, with a specific focus on the personal trading components of ACA Technology platforms.  This includes identifying issues, troubleshooting, offering guidance on corrective measures, and managing system configurations.  This would include maintaining data integrity and providing support to clients. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to troubleshoot and resolve data-related issues within MS-SQL efficiently.   

Job Duties 

Perform in-depth analysis, troubleshooting, and diagnosis of incidents related to clients' trades, holdings, and securities. Utilize MS-SQL to analyze, diagnose, and resolve technical and data anomalies. 
Good to have knowledge on REST APIs as well and using POSTMAN  

Fully manage support cases by logging, monitoring, updating, prioritizing, and resolving calls, emails, and indirect inquiries promptly. 

Collaborate with internal teams and clients to resolve data-related issues efficiently. 

Daily use of MS SQL, to search for issues and to write scripts to fix data within the database. 

Work collaboratively with developers and product owners to identify corrective actions or effective workarounds for incident resolution. 

Provide expert guidance on corrective actions and system configuration adjustments. 

Provide recommendations to key stakeholders and leadership, using insights to advocate for both internal and external users. 

Document processes, resolutions, and best practices to enhance team knowledge. 


Preferred Education andExperience 

  • Proficient in analytical skills, adept at resolving issues through troubleshooting. 

  • Familiarity with financial concepts, including understanding transactions, holdings, and securities. 

  • Bachelor's degree, with a preference for a concentration in technology or finance. 

Qualifications: 

  • Exceptional command of the English language, with advanced reading, writing, and comprehension skills. 

  • Highly proficient in MS SQL, with demonstrated expertise in writing, interpreting, and understanding of stored procedures. 

  • Solid financial analytical acumen, with practical knowledge of financial instruments and concepts such as transactions, holdings, and securities. 

  • Understanding ofAPI callsand their role in data integration and system interoperability. 

  • Demonstrated ability towork independently, manage multiple priorities, and effectively organize tasks in a dynamic environment. 

  • Proven success infast-paced, small-team environments, with a collaborative and adaptable mindset. 

  • Highlymotivated and goal-oriented, with a proactive approach to self-learning and professional development. 

  • Willingness to contribute to bothinternal initiativesandclient-facing projects. 


Nice to Have: 

  • Experience withAWS services, particularlyAWS CloudWatch,EC2, IAM and S3. 

  • Familiarity withNew Relicfor application performance monitoring. Proficiency withPostmanfor REST API testing and validation. 

What working at ACA offers:
 

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical coverage fully funded by ACA for employees and their family as well as access to Maternity & Fertility and Wellness programs. ACA also provides Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs and Employee Resource Groups. You'll be granted time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence to support your physical, financial and emotional well-being.


What we commit to:
 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected status.

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